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“Best Western with some upgrades” 3 of 5 bubbles
Review of BEST WESTERN of Whitmore Lake

BEST WESTERN of Whitmore Lake
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BEST WESTERN of Whitmore Lake
Ranked #1 of 1 Hotels in Whitmore Lake
London, ON
Level Contributor
83 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Best Western with some upgrades”
3 of 5 bubbles Reviewed February 11, 2014

The staff at checkin was very friendly and helpful with all of our requests. The rooms were clean at check in and the beds were very comfortable with duvets. Bathrooms were basic.

The pool is beside the hotel lobby but you have to walk outside to get to it - pack slippers and warm clothes!!

We stayed for the local pond hockey tournament so the location was perfect for walking to and from the lake.

  • Stayed February 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ShelleyC12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWofWhitmore, Manager at BEST WESTERN of Whitmore Lake, responded to this review, February 14, 2014
Thank you for your kind response. We take pride in being friendly and helpful to all our guests. We are glad you liked the rooms, we have been working on updates the past year and still working on other updates.

The annual Pond Hockey to tournaments are here in Whitmore Lake every years. We enjoy having the players/visitors stay with us, they all seem to have a good time and look forward to the next year.

We hope you will stay with us again, here at the Best Western of Whitmore Lake
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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175 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chicago, Illinois, United States
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 31, 2014

This is a wonderful Property with an outstanding staff. The rooms are clean, comfortable and a great value. They have a new Breakfast Room which is Very Nice! They also have a wonderful pool and the staff will always open it in the morning whenever I ask so I can swim my laps. The Staff goes Above and Beyond to make your stay enjoyable . I have never had any issues with this property This is where I always stay when traveling to Detroit.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim A, Manager at BEST WESTERN of Whitmore Lake, responded to this review, March 2, 2014
Thank you for taking the time to review your recent stay with us. I am happy to hear that you always enjoy your time here with us. We truly appreciate your loyalty and we are happy to hear that you are always satisfied with your stays
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Harrison, Ohio
2 reviews
5 of 5 bubbles Reviewed January 20, 2014

The stay that I have is very good. The room service is great,never had a bad visit.,The people there are very nice.,I go there every week and will continue to do so.It has good internet services.Thank you for your services.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank leroyadams206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim A, Manager at BEST WESTERN of Whitmore Lake, responded to this review, March 5, 2014
Thank you for taking the time out of your busy schedule to write such a complimentary Review.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to
continue their efforts. We appreciate on hearing about our good customer service and that guest will be staying with us again.

We appreciate your patronage and look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome Ohio
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 11, 2014

Hi Gang During The Extreme cold Snap my lovely and talented wife was enroute to Corona Ont via Burton Mich. due to the Extreme weather yard in Burton was closed to weather. She contacted me to call and see if she could get a room.Jim ansewered the phone cheerfully,professionally, when i inquired about getting a room for Nancy he said i sure can ! I told him about what time she would arrive he said he would be waitng for her. The room was clean, warm bed was comfy. Had enough room for at lest 20 semis.Everyone on the staff was helpfull and friendly Close to highways don't forget Captain Joe's right next door. Hats of to Jim & staff you turned it into a great Day Thank You!! K Molnar

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWofWhitmore, General Manager at BEST WESTERN of Whitmore Lake, responded to this review, January 23, 2014
Thank you for taking the time to give a such a nice review. We pride ourselves for going out of our way to help others. With the bad weather we had people looking for a warm place to stay and we were happy to accomodate your wife, Nancy, that evening. With the extra room for Truck parking, we can accomodate all travelers that need a place to sleep. We hope you will stay with us agian when you are in Whitmore Lake.
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A TripAdvisor Member
3 of 5 bubbles Reviewed January 6, 2014

Average. Good breakfast. Location near highways. Good restaurant Captain Joe's next door. Have in room free safe. Refrigerator and microwave. Front desk: courteous. Have pool. Good internet service. Room service: average to below. Well cold water tainted at times unless use hot water:better.

  • Stayed January 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Powell
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed November 13, 2013

The stay was horrible, the manager has poor people skills, refused to return our money. The room was dirty, if it wasn't for a friend reserving the room for us we would have left as soon as we got there. Never again will we stay there

  • Stayed November 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Timothy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Whitmore Lake hotels

Battle Creek, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed November 9, 2013

Found a wet dirty washcloth on the floor and a spider in the bathroom. Cob webs all over the ceilings. Called the national customer care number and the manager called my room and said if I didn't like the room I could leave but not to dirty the room or he would charge me for the night anyway. Not dirty the room? You are going to rent the room again without cleaning it after someone had already been in there? Never been treated so rudely!

Room Tip: Stay in your car, it would be cleaner!
See more room tips
  • Stayed November 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim A, Manager at BEST WESTERN of Whitmore Lake, responded to this review, November 12, 2013
The only problem there was is that you brought 4 dogs in the room.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN of Whitmore Lake

Property: BEST WESTERN of Whitmore Lake
Address: 9897 North Main Street, Whitmore Lake, MI 48189
Phone Number:
Location: United States > Michigan > Whitmore Lake
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Whitmore Lake
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN of Whitmore Lake 2.5*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, HotelsforEveryone, Priceline, Hotels.com, Booking.com and Best Western so you can book your BEST WESTERN of Whitmore Lake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Whitmore Lake
Whitmore Lake Best Western

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