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Comfort Inn Whitehall
Ranked #1 of 5 Hotels in Whitehall
Certificate of Excellence
Reviewed August 8, 2012

My two daughters and I were greeted by a girl who was not happy to see us, clearly. The hotel is only 3 stories, so it is MUCH faster to simply take the stairs. Our room was as basic as it gets. We booked a room with two queen beds. Giant spider on the ceiling, but that happens in any place. Their was nothing special about the room. They don't have central air, they have an air conditioning unit built into the wall, under the window, which overlooks the parking lot. The air conditioner kept us awake every time it turned on, and didn't reach the second bed very well. This is a terrible way to control the climate in a hotel room. None of us slept. The bathrooms were relatively clean, that is not to say anything in the hotel room was sanitary. They have a tiny pool area, and I mean tiny. They have towels on a shelf, but only set out a few towels at a time and they are tiny; you can't wrap your body to dry off or keep warm. My girls like to swim, so it gave them a chance to swim and go in the hot tub before bed. The breakfast, which is free, was very nice, I have to say. They have an amazing set-up for home made Belgium waffles, one batter for regular, one batter made with cinnamon and two waffle irons and they are deeelicious, no kidding. The free breakfast also had scrambled eggs and sausage, various cereal offerings, bagles, muffins, toaster, etc. Coffee, juice, tea were offered. There is no express check-out offering, so you have to check out at the tiny front desk area which can't be called a lobby, it is more like a tiny foyer (where you can gawk at the swimmers in the pool because it is RIGHT THERE, again, no kidding. Oh, and this is funny, the work-out facility consists of one stationery bike, one NordicTrack and one treadmill, and it is in a room the size of a closet with a mirror; they are jammed in there. Hilarious. A gentleman asked the manager for a $60 rate for the night, she offered him a room at $99, he said he could go to the Ramada for a lot less and told her, in the winter, when he comes frequently, when it is dead there, he said, he expects a better rate or he'll go "across the street" (Ramada) and the manager said, "And it will be YOUR LOSS, kind Sir!" He said, "No, it will be yours because you won't have any business, come winter." Bad attitude from the manager, I thought.

  • Stayed: August 2012, traveled with family
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1  Thank Carrie48359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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418 - 424 of 446 reviews

Reviewed August 6, 2012

We booked this hotel online. In the fine print on the page that printed out after I booked it (non refundable due to booking it after 4:00 pm on the day of the reservation), it said "Small Room." I did not recall this being indicated when I was considering my reservation online although I probably wouldn't have imagined this small. I assumed it was smaller than typical. I KNEW it must be smaller than typical when the check in clerk asked if I was told at the time of booking how small this room was. She said if I had called, I would have been "warned." As the room booking was non-refundable at this point, we didn't feel we had much choice. The main sleeping area didn't have much space at all, but wasn't awful. The bathroom, though, was like a poorly designed public restroom stall. To close the door, you have to enter and either stand on the toilet or in the bathtub or squeeze between the tub and toilet. To use the sink, you had to lean from in front of the toilet or kneel on the toilet. Really. The bed was okay. The a/c was very loud at points during its cycling (something metal rattled). Breakfast was decent. At $150 for the night, this was definitely one of the poorest values I've ever had for a hotel room.

Room Tip: Unless there are no other choices at this hotel or another in the area, or you like small spaces, I...
  • Stayed: August 2012, traveled with family
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Thank Terry9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2012

Pretty decent. This hotel can get loud at sometimes with kids, but overall still quiet. Pool and hot tub are nice. Rooms are clean and kept up well, bathrooms are usually kept up very well also. Continental breakfast has scrambled eggs, sausage, hard-boiled eggs, yogurt, etc in addition to the normal items you would expect.

  • Stayed: July 2012, traveled on business
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2  Thank MI_Traveler_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2012

We used this as a base two winters in a row now while we volunteered at a Special Days Camp weekend at a nearby YMCA camp, . Friendly night desk lady. She cheerfully warmed up some fresh chocolate chip cookies on Sat. night. After a long active day, some of it being outdoors in the cold, that was a treat! The room and bathroom were clean and quiet, the bed was comfy. Housekeeping did a nice job for just a two night stay for us. There were real scrambled eggs and sausage for breakfast in the AM. plus the normal carbs, juices, and coffee, and waffles, comparable to more expensive motels. If we had had the time, we would have used the pool, and hot tub. Judging by the number of families using them, they seemed to be enjoying themselves. Overall, a very good value for the money. We'll stay here again.

  • Stayed: January 2012, traveled with family
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Thank tomkbart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2012

Our family (two adults, two kids) needed a place to spend a short night at Thanksgiving. We had a large room, separated in two by a divider, each with a TV. The ladies at the desk were very efficient and friendly. Breakfast was good, but it was a little crowded when we were there -- probably just peak meal time.

The room could use some updating, but it was fairly clean. We did find a hair tie on the floor -- probably belonging to the prior night's tenants. Other than that we had no problems.

Room Tip: The west side of the building faces a freeway entrance, but parking is on the east side. We were on...
  • Stayed: November 2011, traveled with family
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Thank BigGeorge1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2011

Tucked away in the woods--but right next to the Highway--this is a super-clean place to stay for business OR for your family! They offer a hot breakfast, and an indoor pool. What else could you ask for? Well, you can ask for an excellent and friendly staff, because that's what youi will get! Stay here, and you will NOT be dissappointed.

  • Stayed: November 2011, traveled on business
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Thank solutions1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2011

Not a brand new hotel by any stretch, but the staff was very friendly and helpful. Breakfast was great. Bed seemed old and not sure if the duvet was cleaned. My room had a whirlpool in the bedroom. Must have been a honeymoon suite. I could stay here again if I'm in town.

  • Stayed: September 2011, traveled on business
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Thank THUNDARR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Whitehall

Address: 2822 Durham Rd, Whitehall, MI 49461-9155
Phone Number:
Location: United States > Michigan > Muskegon County > Whitehall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Whitehall
Price Range: $71 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Whitehall 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Comfort Inn hotel in Whitehall, Michigan is near Michigan's Adventure theme and water park. The Comfort Inn(R) hotel is less than five miles from Michigan's Adventure theme and water park, and is conveniently located near several area attractions. Local points of interest and businesses like Blue Lake Fine Arts Camp, the Muskegon County Airport, Baker College of Muskegon and Alcoa Howmet are minutes from this Whitehall, MI hotel.Outdoor enthusiasts will delight in the array of recreational opportunities afforded in the surrounding area, thanks to nearby Lake Michigan that provides a picturesque backdrop for activities like boating, fishing and swimming. Many golf courses ranging from beginner courses to championship links can be found close to the hotel. There are many retailers and restaurants in the vicinity. ... more   less 
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Also Known As:
Comfort Inn Whitehall Hotel Whitehall
Whitehall Best Western

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