Great stay, great service, great SuperStart breakfast with new cinnamon rolls, yogurt, fruit, cereal, oatmeal, etc. My room that I had was plenty big enough for what I needed which included a nice size desk for my computer and paperwork! I will definitely return and stay at this hotel in the future!
We stayed in West Branch, MI. When I called to make the reservation the staff was so phenominal and helpful. The Indoor pool was clean but a little cold. The hot tub was very warm and clean. The guests at the hotel seemed very happy and content. Our room was very clean. a bit dated but clean. We booked a handicapped accessable room. The bathroom was set up perfectly. Alot of hotels say it is handicapped accessible, but this one actually had a roll in shower. The down side for me was the high sitting platform bed. Too high for me. Most handicapped room have a low profile bed. And both chairs in that room were old and not comfortable for me to sit in. On the other hand, My husband had no difficulties. And he was pleased with his whole experience. We were both amazed at the positive and helpful attitude of the front desk people. truly amazing!