I have been a Carrie Lee's customer since I was a child (30+years) and have never had a bad experience. Yes many employees don't speak fluent English but that's what makes it such a lovely place to dine. The portion size is very very large and their prices haven't changed in years. I grab a carry-out menu every once in a while to make sure mine is current and I don't think the prices have changed in 6-7 years. Services is quick and friendly every time!