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Reviewed July 30, 2018

As we travel, we notice that there are so many people doing the right things in the right way. This past weekend we enjoyed such an experience at the Comfort Inn in Warren, MI. The manager, Heather, was an outstanding host to our family party. She was gracious and simply wonderful to deal with. And with her excellent example, the rest of the staff made every aspect of our stay a pure joy. Nilima and Valentina couldn't have been more delightful at managing the desk, not just to us, but to every customer. Equally pleasant was Vivian as she took care of the breakfast room. Each of these personnel went beyond their prescribed roles. As someone said, "They are pro-active." Seeing a need, asking about it, and taking care of it. Congrats to all of you for a job well done.
We have stayed in hotel rooms up to 80 nights a year. This was one of the most hospitable in our experience.

  • Stayed: July 2018, traveled with family
    • Value
    • Rooms
    • Service
Thank Dos-Profesores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather K, General Manager at Comfort Inn Warren, responded to this reviewResponded 3 weeks ago

Hello Dos-Profesores!

On behalf of myself and the entire staff we appreciate and welcome such warm comments. Your kind words and recognition will not go unnoticed and will serve as motivation to continue delivering excellent service to each and every one of our guests. We hope to have your family and friends next year to celebrate their 81st birthday bash :)

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Reviewed July 14, 2018

Check in was fine had us on the 3rd floor so asked for 1st floor no problem. Room was clean and bed was semi comfortable. The TV really sucked. We had traveled 9 hours and was ready for a relaxing evening ot TV, however the guide in the information directory had all the channels wrong the only was to tell what channel you were on was to figure out from the newspaper the program then write down the network and channel number. There wasn't much to choose from I think the TV needed a channel scan as there were a lot of blank channels. Breakfast was probably the normal stuff didn't go there.

  • Stayed: July 2018, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Vern O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather K, General Manager at Comfort Inn Warren, responded to this reviewResponded July 19, 2018

Hello Vern,

Thank you for taking the time to express your concerns with the TV in your room. I apologize for the trouble with accessing the 200+ HD channels and guide in your specific room. We have addressed your concerns to ensure this issue does not occur once again. We do hope you can give us another try if your travels bring you to the area.

Thank you

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Reviewed June 20, 2018 via mobile

Stayed at this comfort inn in Warren at an off chance booked through hotwire for $74 for the one night, very clean hotel, nice and clean room,fresh bedding and nice room.fresh coffee in breakfast room , breakfast was good fully stocked with the usual cereal and pastries, plus hot scrambled eggs and sausages. Would definitely recommend

Stayed: June 2018, traveled solo
Thank willowwillow22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather K, General Manager at Comfort Inn Warren, responded to this reviewResponded June 21, 2018

Hello willowwillow22!

On behalf of the entire Comfort Inn of Warren staff thank you for taking the time to share your experience. We are glad you happened to find us and hope your travels bring you back again and again! See you soon :)

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Reviewed April 1, 2018 via mobile

My family I stayed for two days and the location of the hotel and its services was good , Stuff was friendly, the rooms were clean and comfortable, the breakfast was good ,I try to stay here again, thank you .

Stayed: March 2018, traveled on business
2  Thank Rasha I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather K, General Manager at Comfort Inn Warren, responded to this reviewResponded June 21, 2018

Hello Rasha,

Thank you for choosing the Comfort Inn of Warren for your travel needs. We are happy to hear you enjoyed your stay and hope to have you as our guest again and again.

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Reviewed January 16, 2018 via mobile

Stayed here during an overnight visit to Michigan. Not absolutely horrible but by far not the best. It served its purpose. Staff here is really great. Very nice and friendly. Hotel is semi dated. Definitely wouldn't bring my entire family here. They could definitely put a little more effort into the cleanliness of the rooms. Especially the bathroom

Stayed: January 2018, traveled with family
Thank Terry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather K, General Manager at Comfort Inn Warren, responded to this reviewResponded January 17, 2018

Dear Terry L,

Thank you for taking the time provide feedback about your most recent visit. We are happy to hear you were happy with the staff service. Although the room was not in the best condition, please do know that we will utilize your feedback to ensure the room you occupied will be inspected and serviced. We do hope you can provide us with another opportunity to prove we are worth a second chance. Hope to see you again soon.

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