We booked a room for two nights. They gave us the keys and we went to our room, it had not been cleaned after the last guests vacated. On the way back to the desk we noticed glass on the carpet in the hallway. We returned to the desk, we recieved not even an apology. The management was not concerned with accomodating us as guests. We cancelled the room for the two nights on the spot. They did not care at all about rectifying the situation or offering any kind of concern whatsoever. We have never encountered such complete coldness from a hotel business in our lives. We will never return to this hotel. We will also warn anyone we know who may be considering staying here.
- Official Description (provided by the hotel):
- The 10 Time Platinum & Gold Award Winning Comfort Inn of Utica offers guests Exceptional Quality and Service. Guests will enjoy Free WiFi throughout the hotel and premium cable television with 122 channels of premium in-room entertainment including 88 High Definition channels plus HBO & Cinemax. All Guest Rooms feature 42' Flat Panel LED TV's, Coffee Maker, Hair Dryer, and more. 70% Of Guest Rooms offer Microwave & Refrigerator's for your added convenience. 24 Hr Fitness Center and In-Room Whirlpools add to your relaxation. The Comfort Inn Cafe offer's Free Hot Buffet Breakfast featuring a rotating menu of Eggs, Ham, Bacon, Sausage, Hash Browns, Biscuits & Gravy, Yogurt, Fresh Seansonal Fruits, Hot & Cold Cereals and much more including your choice of Warm Freshly Made Waffles. The Lobby Business Center is available 24 hrs a day for our guests. Be sure to take advantage of the hotel's on-site Conference Room and Business Services. Join us every Tuesday for our complimentary guest reception. Located near all Detroit area attractions as well as World Class shopping. Business travelers will appreciate our close proximity to a wide selection of corporations, hospitals and medical centers, including Beaumont Hospital, Royal Oak, Henry Ford Macomb Hospital - Clinton Township, St. John Macomb-Oakland Hospital and Mount Clemens Regional Medical Center. The Comfort Inn is conveniently located at Hall Road and Van Dyke near fabulous shopping that includes the Lakeside Mall, Shelby Town Center and the Mall at Partridge Creek. Whether it is shopping, eating out or enjoying Michigan's fine parks and recreations, Comfort Inn of Utica is the place to be. Experience the fashion, dining, and entertainment destinations in Macomb County. The Mall at Partridge Creek is home to over 90 distinctive stores and restaurants; the 130 fabulous stores at Lakeside Mall; or catch some amazing deals at the Great Lakes Crossing Outlet Mall. The nearby Stony Creek Metropark Nature Center provides opportunities for hiking, biking, boating, and ice skating. Mark your calendar and enjoy the local festivals, orchards and cider mills. ... more less
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- Also Known As:
- Comfort Inn Utica Hotel Utica
- Utica Comfort Inn