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“The nicest staff”

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Staybridge Suites Detroit-Utica
Ranked #5 of 7 Hotels in Utica
Reviewed September 4, 2012

We stayed at Staybridge once before and it was nice but it was a hurried trip, this time we had the opportunity to enjoy the amenities of the Hotel, Hot Tub , Patio, Evening gathering around some lite food snacks. Great breakfast buffet. Cookies so decadent they should be illegal. But the best part of all is the staff. Paula was so great to deal with , front desk very friendly, Cleaning staff very friendly also.It was a very busy weekend (holiday weekend) with weddings ect but the noise was non- existent for us on the 3 level. We will definetly be staying here again. The roads around Sterling Heights/Utica are awful , I really don't like driving there because I can see where I want to go but have to drive 3 blocks down the road to get to my destination but this is by no means a reflection of this hotel. It is easy access to highway and many restauants close by .

Room Tip: ask for a Suite other than on the first level , nothing wrong with the main level but is always a li...
  • Stayed: August 2012, traveled as a couple
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Thank Debby059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this reviewResponded September 10, 2012

Debby059 -

Thank you for the "nicest Trip Advisor review". I appreciate all your kind words!

I thought you might like to know that our complimentary cookies are from Ottis Spunkmeyer. If you would like to purchase some cookie dough between stays the Ottis Spunkmeyer telephone number is 888-275-6847.

Please let me know if I can be of assistance with your future hotel needs.

Warmest regards,

Paula Potter
Director of Sales

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Reviews (102)
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66 - 72 of 102 reviews

Reviewed August 30, 2012

This part of Michigan is full of roads with 3-4 lanes on each side and no way to make a left hand turn except by making a u-turn. Also, expect to drive over the speed limit - - no choice unless you what someone driving up on your tail all day long.

As for the Staybridge Suites, I stayed here for 5 nights while attending a training course about 5 miles away. The location is good - - if you like busy shopping area. There is a mall down the road and numerous other strip malls. The area is very busy, but the hotel is set off the main shopping area - - where you will have be able to have a relaxing stay. As for the hotel, the condition is very good. If I can recall correctly, breakfast was served Monday through Friday. Standard hot breakfast - - bacon, sausages, eggs, oatmeal, Danishes, breads, and cereals. It a good start to the day. Tuesday through Thursday the hotel has an evening social - - which is dinner. The quality and the taste are ok. While I was there, they served Salisbury steak, chicken marsala, and chicken lasagna. All were good - - not great, but good. Remember, they were free. The fitness center had a couple of treadmills and a weight machine - - it was better than a lot of other fitness centers that I have seen before. Staff was friendly and helpful.

The hotel has a great location, close to shopping & restaurants (yet away from all the hustle and bustle), and easy on and off the highway. If ever you are in the Utica/Sterling Heights area of Michigan, give it a shot. Enjoy.

Room Tip: If you get room 129 you will be by the elevator - - great because you are close to the front lobby...
  • Stayed: August 2012, traveled on business
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Thank Cristito C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this reviewResponded September 7, 2012

Cristito C -

Thank you for posting the Trip Advisor review. It is especially helpful to receive a guests perspective of our roads in the Detroit Metropolitan area.

It is true that the Staybridge Suites is tucked safely off of the expressway. In fact, we often suggest alternative routes for our guests that will take them to their destination without driving on M-59 (Hall Road).

Thank you for your kind words regarding our daily hot breakfast buffet, evening social, friendly staff and fitness center.

Please contact me if I can be of assistance with your future hotel needs.

Warmest regards,

Paula Potter
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2012

We stayed at the Staybridge for two nights. I liked the idea of having a suite with a full kitchen, breakfast and an outdoor pool and hot tub. The suite was a nice size for two people. It was clean
and laid out nicely. The thing I didn't like was that the queen bed seemed to be a full. My husband and I kept rolling into each other. The hot buffet breakfast was good but it bothered me to see
the kitchen standing outside smoking the whole time right outside where we were sitting.
Except for the small annoyances, I would say try it for yourself.

  • Stayed: August 2012, traveled as a couple
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Thank Lawrence D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this reviewResponded August 31, 2012

Corleone57 -

Thank you for posting a review on TripAdvisor! Your comments will help us to achieve a "perfect" evaluation next time around. We have reviewed our smoking location policy with our kitchen staff and I assure you this will not be a concern in the future. I actually showed your review on line to our staff and it had a big impact. Thank you again for your time and feedback.

Please let me know if I can be of assistance with any future reservations.

Warmest regards,

Paula Potter
Director of Sales

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Reviewed August 13, 2012

We were very pleased with the space in our suite- especially at that price! We wish there were more of these around Michigan!

The breakfast was good, but not great.

The room was clean and having a full fridge was AWESOME!

  • Stayed: April 2012, traveled with family
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Thank irishgal20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this reviewResponded August 22, 2012

irishgal20 -

Thank you for posting a review on Trip Advisor! Your feedback is very important to the sucess of our hotel. I am so happy you enjoyed your stay and would like to experience other Staybridge Suites locations in Michigan. The 1-877-238-8889 is available for reservations at all of our Staybridge Suites including the Auburn Hills, Grand Rapids Kentwood, Kalamazoo, and Novi locations in Michigan.

Please contact me if I can be of assistance with your future hotel needs.

Warmest regards,

Paula Potter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2012

I stayed at this hotel 3 nights for my wedding. The first two nights were in a 2-bedroom suite. It was very comfortable, but our particular room (1st floor, west wing, pool side) did not have very much sunlight because of plant-obstructuded windows. There was something very strange happening with our room phones, but with the dual-line phones, we were able to make them work. The living room furniture was about average--not very comfortable, but good enough. The in-room kitchen facilities and amenities were very good.

The free breakfast was very good. The hotel also does an "evening social" on the weekdays. This is truly a full meal, not just a little snack. VERY well worth the time!

The outdoor pool and hot tub were both clean, comfortable, and relaxing. Outdoor grills would be nice if planning ahead for a family gathering.

We had a block book for our wedding, so we had many guests for the weekend. The parking lot actually filled up, and guests were instructed to park on the lawn or in otherwise tow-away zones. Seemed very strange to have parking run out at a hotel in a "hotel district."

My second stay was in a hot tub suite (1-bedroom). The room was very nice. The hot tub is part of the living room (spacious and deep), and the bedroom is a full separate room. This room was offered to us as a comp room for having at least 10 rooms booked in our wedding block.

The facility is clean and well kept. The staff members we met were nice and friendly, including the housekeepers. I would stay again at discount rates.

  • Stayed: June 2012, traveled as a couple
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Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this reviewResponded August 7, 2012

Dear David W -

Congratulations on your recent marriage! Thank you for spending your special weekend with us and posting a review on Trip Advisor.

I am always happy to extend a complimentary jacuzzi suite to the bride and groom when 10 rooms reserved on their wedding night. Thank you for your kind words regarding our fully equipped kitchen, evening social, outdoor heated pool, hot tub, clean facility and friendly staff.

Unfortunately, we did experience parking opportunities that weekend. We were at full capacity with two family reunions. Several family members shared our larger one and two bedroom suites resulting in multiple cars per occuppied suite. I apologize for the inconvenience this caused you and your guests.

Please contact me if I can be of assistance with your future hotel needs.

Warmest regards,

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Reviewed June 13, 2012

The room was a small suite for a hotel room price. It had a small kitchenette, dw, fridge, micro. The only minor complaint was that the breakfast was pretty weak. Lots of options nearby, or hey, a good bagel and a boiled egg... maybe some oatmeal...fruit... if that is all you expect for breakfast then no problem. The folks there are very friendly and helpful. Clean, pet friendly.

  • Stayed: June 2012, traveled as a couple
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Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this reviewResponded June 18, 2012

Dear John W -

Thank you for taking the time to submit a review. I appreciate you describing us as a very nice, roomy hotel with good service. I am so sorry to hear that you did not enjoy our hot breakfast buffet. Typically, the cheese egg omletes or scrambled eggs, bacon, sausage, fresh waffels with fruit & whip topping, oatmeal, cold cerals, hard boiled eggs, muffins, danish, english muffins, bagels, toast, whole and sliced fruit, yoguart and cottage cheese provides a nice variety when coupled with milk, juice, soda, coffee, and/or tea. It is important to note that some of our guests prefer to make their own breakfast in the fully equipped kitchen in their suite. Please let me know if I can be of assistance with your future hotel needs.

Warmest regards,

Paula Potter

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Reviewed May 28, 2012

I have stayed at many hotels in the Utica/Macomb County area and this was truly the best in service and comfort! All of the employees were extremely friendly and accommodating (especially the front desk and housekeeping staff and a very nice marketing/sales manager who introduced herself upon our check-in). The room was clean and comfortable and we loved the stocked kitchenette (wine glasses and wine opener were in the cabinet---BONUS!) Finally the bed... possibly the most comfortable bed I have ever slept in while traveling. I will certainly stay at this property again, and I would eagerly recommend it to any potential guest traveling to this area.

  • Stayed: May 2012, traveled with family
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Thank daniel t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this reviewResponded June 19, 2012

Dear Daniel t -

Thank you for the Tripadvisor review! We certainly appreciate your feedback. I am so happy to hear that you had a delightful experience with us. You mentioned that you appreciated the convenience of the wine glasses and opener in the suite. Thus, I wanted to mention the
Fieldstone Winery in downtown Rochester for your next trip to the area. The Fieldstone Winery offers an unique experience where you can participate in a wine tasting and/or make your own wine. Please let me know if I can be of assistance with your future hotel needs.

Warmest regards,

Paula Potter

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Detroit-Utica

Address: 46155 Utica Park Blvd, Utica, MI 48315-5919
Phone Number:
Location: United States > Michigan > Utica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Utica
Price Range: $107 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Detroit-Utica 3*
Number of rooms: 91
Official Description (provided by the hotel):
Our Staybridge Suites hotel is located in Utica, a suburb in Northern Macomb County about thirty minutes from downtown Detroit.We offer a choice of three spacious suite accommodations, excellent for extended stays: studio, one bedroom and two bedroom/two bath suites. All suites feature fully appointed kitchens, including microwaves, coffee makers, dishwashers and full-size refrigerators with ice makers.We offer a deluxe complimentary breakfast buffet featuring Wolfgang Puck Coffees, freshly-made golden malted waffles, hot oatmeal or choose our 'On the Go' breakfast, a Continental breakfast bagged to go as early as 5:30 AM. We also offer a complimentary Sundowner Reception that includes a meal and beverages Tuesday, Wednesday and Thursday evenings from 5:30 to 7:30 PM. The hotel offers an outdoor pool, whirlpool and barbecue pavilion seasonally. Our on-site convenience store, complimentary laundry facilities, business center and fitness center are all open 24-hours a day.Our suites have separate living and work areas complete with free high-speed Internet access, two-line speakerphones with data ports, direct dial telephone numbers and personalized voice mail. We also offer free local calls, video cassette players and in-room movie rental. An ATM machine is also available.We invite you to come 'Make It Your Place!' ... more   less 
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Also Known As:
Staybridge Suites Detroit-Utica Hotel Utica
Staybridge Suites Utica

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