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Traveler rating
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All reviews front desk room layout beautiful hotel beds were very comfortable pool and hot tub clean hotel somerset mall off the highway visiting family the room was nice up to date somerset collection enjoyed my stay fitness center a great place to stay waffles omelet
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Reviewed October 22, 2017

This was my first stay in this hotel chosen because of proximity to my work site. I found it clean and comfortable and all of the staff were very accommodating. The outside patio was a nice place to work in the afternoon. I will stay here again.

Date of stay: October 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank CharmedMpls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew M, General Manager at Hilton Garden Inn Detroit Troy, responded to this reviewResponded October 31, 2017

Dear CharmedMpls,

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.


Sincerely,

Mathew Mau
General Manager
Hilton Garden Inn Detroit / Troy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2017

Room was clean and comfortable. Staff was pleasant and helpful with anything I needed. Check in process was quick and easy. Food at the restaurant was very good. I will be back to stay here again for sure.

Date of stay: October 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank nathanfayg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew M, General Manager at Hilton Garden Inn Detroit Troy, responded to this reviewResponded October 31, 2017

Dear nathanfayg,

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.


Sincerely,

Mathew Mau
General Manager
Hilton Garden Inn Detroit / Troy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2017

One of the best I have stayed in. Everyone was nice and courteous all the time and if you needed anything they provided it. The breakfast staff was wonderful and the food was good. I will definitely stay again.

Date of stay: October 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Q8630RAkevinb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew M, General Manager at Hilton Garden Inn Detroit Troy, responded to this reviewResponded October 31, 2017

Dear Q8630RAkevinb,

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.


Sincerely,

Mathew Mau
General Manager
Hilton Garden Inn Detroit / Troy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2017

Staff welcoming and attentive. I'm always happy to know I'll be staying here.
Great location near shopping and restaurants. Theatre's nearby.
We flew in to attend a concert at the Flagstar Strand in Pontiac. Only 13 miles away. This location is great overall. Have stayed here several times-always a great experience.

Date of stay: October 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank frqntravelr8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew M, General Manager at Hilton Garden Inn Detroit Troy, responded to this reviewResponded October 31, 2017

Dear frqntravelr8,

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. I hope you enjoyed the concert. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.


Sincerely,

Mathew Mau
General Manager
Hilton Garden Inn Detroit / Troy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2017 via mobile

We stayed here for a weekend. The hotel was clean, it was close to shopping and restaurants, and the staff was wonderful! The staff was very attentive and helped us out anytime we needed. The beds were comfortable and the showers were huge! The only issue I had was the shower door wouldn't stay closed. The hotel had a bar with happy hour and there was a nice indoor pool. We enjoyed our stay!!!

Date of stay: October 2017
Trip type: Traveled as a couple
Thank dejanairo_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew M, General Manager at Hilton Garden Inn Detroit Troy, responded to this reviewResponded October 31, 2017

Dear dejanairo_1,

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. I apologize for the issue with the shower door during your stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.


Sincerely,

Mathew Mau
General Manager
Hilton Garden Inn Detroit / Troy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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