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“At least the breakfast was good”

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Quality Inn Detroit - Troy
Ranked #14 of 17 Hotels in Troy
Certificate of Excellence
Rehoboth, Massachusetts
Level Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“At least the breakfast was good”
2 of 5 bubbles Reviewed June 5, 2014

Facility is a dump, tired property, mold and mildew present in room and common areas. Lack of upkeep is apparent wherever you look. Location is difficult to access, weird street entrance. Wouldn't stay here again if you paid me. They need to teach housekeeping how to knock prior to entering a guest room.

The breakfast was the only saving grace for this hotel, it was included in rate, food was hot and plentiful.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michael p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cloe W, Director of Sales at Quality Inn Detroit - Troy, responded to this review, July 21, 2014
Hi Michael P,

Thank you for taking the time to leave a review. I'm sorry to hear that your stay was not pleasant. Some of the comments made in your review concern me. We would like to correct these issues. Please send an e-mail to dos@qualityinntroy.com. I'm glad you liked our breakfast!


-Cloe Walker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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175 reviews from our community

Traveler rating
    71
    65
    25
    8
    6
See reviews for
46
36
13
49
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 31, 2014

Stayed here on my way to the opening of a new disney store with my daughter, son and grandson. The hotel was wonderful and i booked it on points. Ive never stayed somewhere as exceptional as this on my points. The staff was great especially the breakfast room attendant. Anytime we needed anything he was right there and it was a HUGE help traveling with 2 children under the age of 3. Will absolutely come back and stay here. The rooms were amazingly clean and the shower had fantastic water pressure.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brittanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cloe W, Director of Sales at Quality Inn Detroit - Troy, responded to this review, June 18, 2014
Hi Brittanie S,

Thanks for leaving a review! I will pass along your compliments to our breakfast attendants. I'm happy to hear they were so helpful. I hope you had a great family trip!

-Cloe Walker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed May 28, 2014

I ended up at the Quality when my typical go to in Troy was booked. The location was a little hard to find but once you figured it out it was a good central location near I75 in the Troy area. The staff were friendly and effecient. Rooms, although not anything fancy were clean, neat and very comfortable. I returned 2 nights later.
There is a good breakfast included in the morning.
Great Deal!!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Erica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cloe W, Director of Sales at Quality Inn Detroit - Troy, responded to this review, June 18, 2014
Hi Erica K,

Thank you for the nice review! It's great to hear that you came back a few days later! We hope to see you for many more future stays.

-Cloe Walker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holt, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 28, 2014

This was a nice hotel and offers a happy hour from 6-730 with two free drinks and a free dinner. It was very good the night I stayed, stuffed peppers mashed potatoes and a salad. Not close to a bar but has one attached, only open to ten on a Tuesday night.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brookesc4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cloe W, Director of Sales at Quality Inn Detroit - Troy, responded to this review, June 18, 2014
Hi Brookesc4,

Thank you for your review. I'm glad that you enjoyed our Manager's Reception. It is definitely a guest favorite! We hope to see you again soon!

-Cloe Walker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 26, 2014

Great place to stay. Room was super clean. Breakfast service was great and nice variety of options. Because we were Gold members of Choice our room was upgraded automatically. Would definitely stay here again. Good value for the price.

Room Tip: Beautiful hotel and service great. Definitely good value. Located in nice area and close to my fam...
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ronald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cloe W, Director of Sales at Quality Inn Detroit - Troy, responded to this review, June 18, 2014
Hi Ronald B,

Thanks for your review! I'm glad to hear our front desk staff recognized your membership level and upgraded you automatically. We hope to see you next time you're in the area!

-Cloe Walker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tecumseh, Michigan
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 25, 2014

What a nice experience. We were greeted warmly upon entering the hotel, quick and early check in. Room was clean and spacious. We had a room with a Jacuzzi tub and it was clean and a lovely way to relax between our friend's wedding and reception. Hotel was quiet and bed very comfortable. Would definitely recommend. Breakfast was delicious. Eggs, waffles, toast, fruit, bacon...More than expected for a free breakfast. Staff all around was very friendly and helpful.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jenni A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cloe W, Director of Sales at Quality Inn Detroit - Troy, responded to this review, June 11, 2014
Hi Jenni A,

Thank you for your review! I'm happy to hear you had a nice experience! I'm glad to know you found breakfast delicious and it was more than expected. We hope to see you back soon!

-Cloe Walker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Babbitt, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 23, 2014

We had made previous reservation at a nearby other chain hotel to check in and realize we were not staying there the rooms were beyond terrible!!! We called this location and explained what had happened and they assured us we would enjoy our stay here and she would make sure of it! She booked us with 2 rooms on the end of the hall it was quiet and very large rooms! We were so relieved!!! Everyone is wonderful attentive & courteous! Thank you to everyone for saving our long weekend here in Detroit!!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tpylka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cloe W, Director of Sales at Quality Inn Detroit - Troy, responded to this review, June 11, 2014
Hi tpylka,

Thanks for your review! I'm glad to hear our staff took care of all your needs and your weekend was saved! I'll pass along your compliments to our front desk staff. We hope to see you next time you're in the area!

-Cloe Walker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Detroit - Troy

Property: Quality Inn Detroit - Troy
Address: 2537 Rochester Ct, I-75 & Rochester Road, Troy, MI 48083-1875 (Formerly Holiday Inn Detroit - Troy)
Phone Number:
Location: United States > Michigan > Troy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Troy
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Detroit - Troy 2.5*
Number of rooms: 150
Official Description (provided by the hotel):
Located in beautiful downtown Troy just off Interstate 75, the Quality Inn® hotel right off I-75 at exit 67. This Troy, MI hotel is central to Detroit's Big Three automakers (General Motors, Ford, and Chrysler) and many top-tier corporations. Additional attractions close to this Troy hotel include the Palace of Auburn Hills sports and entertainment complex and the Detroit Zoo. Oakland Mall and Somerset Collection are nearby and feature dozens of retailers, specialty stores and more. Try the hotel's on-site restaurant, The Wall Street, for a delicious meal in a relaxing atmosphere during your stay. As a guest of this hotel in Troy, MI, you can enjoy features like:*Free wireless high-speed Internet access*Manager's reception with food and drinks *Free weekday newspaper *Seasonal outdoor pool *Exercise room. Corporate travelers staying at this Troy hotel can take advantage of additional conveniences including a business center, computer with Internet access, and copy and fax service. There are four spacious banquet and meeting rooms located on the premises. Coffee makers with free coffee, refrigerators, hair dryers, desks, irons and ironing boards are standard features in all guest rooms. Ask about rooms that offer additional features like microwaves, hot tubs and sofa sleepers. This is a pet-friendly hotel; fees apply. For added convenience, laundry facilities are located on the premises. The Quality Inn hotel is a great place to stay if you are looking for personalized service and countless features at affordable rates in Troy, MI. Whether you are traveling for business or pleasure, we have numerous amenities that will make you feel at home. Book a room with us today! ... more   less 
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Also Known As:
Quality Inn Detroit - Troy Hotel Troy
Holiday Inn Troy
Troy Holiday Inn

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