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“Nice and clean”

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Hawthorn Suites by Wyndham Troy MI
Ranked #6 of 17 Hotels in Troy
Woodstock, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice and clean”
Reviewed August 21, 2012

I spent a week at the hotel for the Woodward Dream Cruise. The rooms were very clean, the staff was very friendly and I do not have one complaint with my stay.
I've been coming to this hotel since 2009 and will continue to do so.
Thank you to all the staff for a great experience once again.

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1 Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review, March 21, 2017
Thank you for being our guest at the Hawthorn Suites Troy! We appreciate your feedback and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
London, Canada
Level Contributor
73 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 29, 2012

Although we found staff friendly, especially Stephanie, this is a hotel in transition. In fact, it's not even called the Gatehouse Suites anymore. They changed the sign to the Hawthorne Suites a few days before we checked in, so it created some confusion in finding the hotel. It may for you, too. Back to our experience. It was kind of odd how the bedding and bathroom were very nicely cleaned, but they couldn't move the two chairs to vacuum the crumbs on the carpet by the kitchen island. There was also a 1-inch bug of some sort on the kitchen floor when we entered. I cleaned both without telling my wife....no need to make the situation worse. Huge room, too. At any rate, the carpets are also in rough shape and generally the suite was more than a little tired; it was exhausted. I would recommend staying here, only after renovations take place, which they said would be happening ASAP (whenever that is). Breakfast was also included and it was okay. We paid $64 on Hotwire, plus fees and taxes (under Troy, MI, search), but I guarantee Hotwire hasn't checked this place out in some time. Maybe it was 3-star 15 years ago, but not now. Even at this cheap price, and even though Hotwire said this hotel had an 85% recommendation rating (very surprising), give this place time to make the renovations before checking it out. Otherwise, you may regret it. My wife had another take about the 3-star rating besides all that I've mentioned. She said, "How can this be a 3-star hotel when it only has an outdoor pool. To me, that makes it a motel."

Room Tip: Avoid rooms near the noisy highway if you have already booked.
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  • Stayed July 2012, traveled with family
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Thank butchartd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Troy MI

Property: Hawthorn Suites by Wyndham Troy MI
Address: 2600 Livernois Rd, Troy, MI 48083 (Formerly The Gatehouse Suites Troy)
Phone Number:
Location: United States > Michigan > Troy
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 17 Hotels in Troy
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Troy MI 3*
Number of rooms: 152
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Also Known As:
The Gatehouse Suites Troy Hotel Troy
Residence Inn Troy
Troy Residence Inn

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