Stayed at the hotel for a dance convention weekend of January 16 thru 18th. The hotel was booked solid. Due to Michigan's inclement weather, we arrived late (8:00 p.m.) There was only a King with a roll away available. I asked if we could have something a bit bigger as one of our Male dancers was staying with us, due to an illness in his family.
The gentleman at the front desk offered us a hospitality suite with a sofa bed and cot. It was wonderful! We had so much space and were able to have the kids over to play cards, and games, imagine that no computer, no WII, old fashion games like UNO cards.
The maids were so nice, they would smile and talk pleasantly.
The wait staff at Don Shula's was the same - breakfast in the morning was handled wonderfully by the wait staff, even though they only brought us our beverages for the buffet that was given to me for free (for 3). Which I greatly appreciated in these tough economic times.
It was a very cold, snowy weekend. I stayed in the room and watched tv and crocheted. It was wonderful and quiet! Even at night. I never heard any of the dancers roaming the halls or being loud like I have heard at other hotels when my son played soccer. Kudos to both the dancers and the hotel on that way. I slept! and Soundly too!
I had a little problem with the tv and the engineer, Marion, came and said it needed to be reprogrammed. he was so nice and asked me what he could do for me. I said, well what can you do for me? He provided a free movie! So those of us who werent' dancing, which included a two year old and his mom and a couple of the dancers brothers, well we watched WALL E - it was so nice.
I had called the hotel a number of times during the course of the week and found Joy, the hotel operator to live truly up to her name. She was patient (I heard they were closing the pool - not good) and kind. I ended up meeting her and thanking her for her help. Joy definitely needs an award for her customer relations skills. And I would also like to thank one of the front desk men, but I can't remember his name. I know he is from Bosnia. He was pleasant and very helpful.
Lastly, did you know they offer shuttle service to The Somerset Collection, one of the finest malls in the Midwest! I didn't take advantage of this offer, but I will the next time I stay at the Troy Marriott. Believe me there will be a next time!
Only complaint I have is that I had to put the sheets on my cot and my sofabed. I have four children and wanted to luxuriate in doing nothing for a change, so I was disappointed. And the pool area was freezing althought I'm sure that's due to all the glass in the area and the zero temps we were experiencing.
Troy Marriott thank you!!!! and thanks for the reasonable special luncheon/dinner menus you offered. I think I used my WW points just for that yummy hamburger!!!
- Official Description (provided by the hotel):
- Discover the upscale, contemporary design of a Troy, Michigan hotel in affluent Oakland County near downtown Detroit, The Somerset Collection, Chrysler, GM Tech Center and TACOM, as well as The Palace of Auburn Hills, home of the Pistons. This hotel boasts comfortable accommodations featuring an array of pleasing amenities such as 37" flat screen TVs and spacious baths with marble details. Travelers will appreciate the many thoughtful touches at this 350-room hotel, including wireless high-speed Internet access, well-appointed work-stations and deluxe bedding, as well as on-site restaurant, 200 west. The reinvented hotel lobby features plush seating, state of-the-art technology and creative food and beverage concepts in a stylish setting—all designed to meet the needs of today’s travelers. As a certified Michigan Green Lodging Facility, you can count on the Detroit Marriott Troy hotel to provide you with a comfortable and eco-friendly stay each and every time you visit. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Orbitz, Hotels.com, Cheap Tickets, Travelocity, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Detroit Marriott Troy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Detroit Marriott Troy Hotel Troy
- Marriott Troy
- Troy Marriott