I stayed here with my Husband and 2 Daughters (Ages 7 and 10). We had a few mishaps including a bathroom faucet that leaked out of the sides and soaked all of my makeup and my hair straightener. We also had a coffee pot but no coffee or cups (We didn't discover this until the morning and boy was that a BUMMER). The 3rd incident was the most worrisome, my daughter (Age 7) cut her foot in the pool and I was alone with her. I couldn't move her as she was bleeding quite a bit so I tried to use the red emergency phone but it just rang and rang without anyone answering. Thankfully another guest offered to go to the front desk to get a band-aid. Finally after all the issues I decided to call the Manager (Kelsy) and she was very helpful and apologetic. She even gave us enough Marriott reward points to stay again for free. All in all it was a bit stressful but they made it right.
- Official Description (provided by the hotel):
- Discover the upscale, contemporary design of a Troy, Michigan hotel in affluent Oakland County near downtown Detroit, The Somerset Collection, Chrysler, GM Tech Center and TACOM, as well as The Palace of Auburn Hills, home of the Pistons. This hotel boasts comfortable accommodations featuring an array of pleasing amenities such as 37" flat screen TVs and spacious baths with marble details. Travelers will appreciate the many thoughtful touches at this 350-room hotel, including wireless high-speed Internet access, well-appointed work-stations and deluxe bedding, as well as on-site restaurant, 200 west. The reinvented hotel lobby features plush seating, state of-the-art technology and creative food and beverage concepts in a stylish setting—all designed to meet the needs of today’s travelers. As a certified Michigan Green Lodging Facility, you can count on the Detroit Marriott Troy hotel to provide you with a comfortable and eco-friendly stay each and every time you visit. ... more less
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- Also Known As:
- Detroit Marriott Troy Hotel Troy
- Marriott Troy
- Troy Marriott