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“Carryout ordering is a joke, and rude service” 2 of 5 bubbles
Review of Mon Jin Lau Restaurant

Mon Jin Lau Restaurant
Ranked #11 of 274 Restaurants in Troy
Certificate of Excellence
Price range: $21 - $30
Cuisines: Chinese, Japanese, Sushi, Asian
More restaurant details
Restaurant details
Good for: Special occasions, Large groups, Bar scene
Dining options: Dinner, Late Night, Lunch, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Troy, MI
Level Contributor
69 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
“Carryout ordering is a joke, and rude service”
2 of 5 bubbles Reviewed June 11, 2013

We were in the area for the night, staying a mile up the street, and saw that they had online ordering. We placed our order at 11:20pm (they close at 12 midnight). The order went through just fine and we received a confirmation email stating that the order would be ready by 11:45pm. Drove there to pick it up.

As we were walking into the lobby, at 11:30pm (got there early so we could have a drink while waiting), we received a call from the restaurant saying that our order was no good because they stopped serving sushi at 11:30pm. What? WHY did they accept the order online then, if they are not serving? Told the lady, who was in broken English, that we were walking in to the lobby and would speak to the staff there.

Told the bartender we were there for a pickup and we had just got a call saying sushi was unavailable, which she confirmed, and said we would like to order something else then. She told us the kitchen was closed since it was after 11:40pm now. Huh? We had ordered 20 minutes before, received an email confirmation, and actually walked in to the restaurant with lots of time to spare. After some huffing and puffing and loud noises from the kitchen, she came back to say they would make a one time exception for us.

The food came out 15 minutes later and was edible but not very good. After all that time wasted, and harassment by the location, the food was not worth it.

Caveat: I have lived in Troy, MI since I was 6 years old. 43 now. We used to go to Mon Jin Lau at least every other week growing up and it was always good back then (80's and 90's). not sure if this is a new owner or what the deal is, but service and food have gone way downhill.

NOT recommended!!!

  • Visited May 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
3 Thank MGoBlueBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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173 reviews from our community

Visitor rating
    82
    51
    24
    11
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Korean first
  • Spanish first
  • Any
English first
Atlanta, GA
Level Contributor
507 reviews
242 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
“Excellent”
5 of 5 bubbles Reviewed May 31, 2013

Great Asian restaurant very great decor. Food was ample and very good. A step above the norm. Diverse menu from sushi to hot dishes. Good wine list. A little on the pricey side but nice evening.

Visited May 2013
Helpful?
Thank Sggypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lebanon, New Jersey
Level Contributor
1,258 reviews
1,085 restaurant reviews
common_n_restaurant_reviews_1bd8 402 helpful votes
“Mostly good food, service and atmosphere”
4 of 5 bubbles Reviewed May 23, 2013

There are some outside tables which makes things nice. The sushi was very good. Hot and sour soup was not to my liking at all. I had roasted duck with pancakes [wrap]. Duck was a bit tough. Good wine can be had, and servers were on top of things very well.

  • Visited May 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank Morgan2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
91 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“The best Japanese food on Troy Area”
5 of 5 bubbles Reviewed April 11, 2013

This is a not really big place, but it have a great combination of flavors on all their sushi menu. All their rolls and nigiris have the right size.

Another great option it's the great variety of fried rice, but remember it's a really big portion, I recommend to share :)

  • Visited March 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank amtesch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Bloomfield, MI
Level Contributor
126 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Creative asian fusion”
4 of 5 bubbles Reviewed April 9, 2013

Fresh delicious and innovative asian cuisine. Good service. Nice atmosphere. Convenient location. Fun bar - they have one of Madonna's cone bras from the 80s.

  • Visited September 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank kathychiara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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