Chili's had been one of my favorite places to eat for many many years. After being away from the US for quite a few years, I was looking forward to another dining experience here. What a disappointment! Entering the restaurant we were greeted by a host who was trying to be friendly but looked like he did not want to be there, he was dragging himself. Our waitress took the order and disappeared. We had forgotten to order the chips & salsa and were trying to find her to add that to the order, but she was nowhere to be found. We found her eventually and placed the additional order. The other appetizer we had ordered came at the same time as our food. We needed additional salsa but - once again - the waitress was nowhere to be found. I sat there looking at my food for a while. When we found her and asked for the additional salsa she took forever to bring it! Then, she just dropped the bill on our table as we were still eating, did not even bother to ask if we wanted dessert, (which I always do! :) ) Twenty minutes later we found her again and ordered our dessert. We sat at a table full of dirty dishes for quite a while before they cleared it up. Their service was among the worst I've ever had! Both waitresses in the area we were seated looked angry at their customers :( I do have to mention that there was one girl (tall blonde), who did not have a uniform on (looked more like a manager maybe) who was friendly and did come to our rescue a couple of times (she probably saw the desperation in our eyes! :) I don't think I will be going back!
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