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“Poor Service Spoils a Lunch Out” 2 of 5 bubbles
Review of Grape Leaves

Grape Leaves
Ranked #104 of 274 Restaurants in Troy
Dining options: Dinner, Lunch, Breakfast, Seating, Takeout, Waitstaff, Wheelchair Accessible
Restaurant details
Dining options: Dinner, Lunch, Breakfast, Seating, Takeout, Waitstaff, Wheelchair Accessible
Troy
Level Contributor
107 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Poor Service Spoils a Lunch Out”
2 of 5 bubbles Reviewed December 20, 2013

Although the food at this location has been good overall, I was not at all impressed with the service. A week before Christmas might appear to the staff that we were out enjoying a holiday, festive dining experience; but for us it was lunch as usual on a Friday at 1:30 p.m.

We were seated and were not attended to immediately. We waited approximately 8 minutes before we were even acknowledged. We had to wait for the customary basket of bread which arrived warm but not cooked thoroughly and a bit doughy inside. The garlic hummus we had to ask for not once but twice.

Although I asked for whole lentil soup I received the mashed lentil soup which was served luke warm. Although the server wanted to rectify it, I declined due to timing. Poor listening skills on the servers part.

We asked for lamb chops that were served medium well and seasoned appropriately. The rice was bland, and lacking flavor and served at room temperature.

Plates were cleared along with silverware which were never replaced. We indicated that we were sharing one dish, but additional dishes were not facilitated. Another long wait to get this corrected while our food cooled. It seems that communication is lacking between co-workers as to what needs to be done at the tables that are serviced.

Might give them another opportunity in the future, but not during a weekday lunch. It was not the best lunch I've had at this location. If you have time to spare, don't mind waiting and like your food at room temperature this is the place for you.

  • Visited December 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank CarolineinTroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

Visitor rating
    17
    8
    3
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Saint Louis, Missouri, United States
Level Contributor
39 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“What was good is not anymore”
2 of 5 bubbles Reviewed November 26, 2013

The last few visits over the last year have been disappointing. The last visit - grape leaves were terrible - mushy, no flavor, seemed like last weeks left overs. The okra dish special - okra was mushy, red sauce no flavor, no rice? The hummus was garlic heavy, not appetizing. The pita bread is cold and hard.

  • Visited November 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grosse Pointe, Michigan
Level Contributor
23 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Awesome falafel”
5 of 5 bubbles Reviewed November 5, 2013 credit card Amex Card Member Review

I love this place because it is quick and fast to eat. The prices are moderate. And everything on the menu is healthy. Though my wife complains of stinky breath from the spices and onions in the food:)

Visited November 2013
Helpful?
Thank bruce h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
43 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 109 helpful votes
“Great, great food, the best!”
5 of 5 bubbles Reviewed October 17, 2013 credit card Amex Card Member Review

Fresh, well prepared great Lebanese food. Service is friendly and efficient. Love this place. Reasonable prices.

Visited October 2013
Helpful?
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Drinks only”
3 of 5 bubbles Reviewed September 19, 2013 via mobile

Fantastic drinks great beer awesome service! However food was a little lack luster - it flat out sucked! And we waited forever! The jack smash was amaze!

  • Visited October 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank Kjenuwine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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