The waitstaff and front desk were just awful. We were dining with two other couples. We made a reservation months in advance and still had to wait almost 45 minutes for a table. When we got our table, the waiter took our drink order but it was another 40 minutes to get our drinks. I am not exaggerating, it really took that long to get our drinks. One couple we were dining with had a gift certificate for Ocean Prime because their last experience was just as horrible. No apology for the wait either. It was a beautiful night and we had a table outside, I would have been very happy to wait for our food if we had a drink in our hands. When I needed to use the restroom, as I walked through the lobby, the hostess (or whatever you call them these days) was rearranging her bra in the lobby mirror, not even flinching for a moment that she was no longer alone - so tacky for an upscale restaurant. On my way out of the restroom, she was fixing her lipstick. And then to top it off, as I was going through the door to go to our table outside, the waiter directly in front of me saw that I was behind him, even acknowledging me with a nod, but then still let the door slam in my face. Where were his manners? To me, that is just simply unacceptable. Our waiter really stunk, wished I would have remembered his name. Capital Grille is still the best in the area for service.