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“Stunning! Delightful!”

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West Bay Beach, a Holiday Inn Resort
Ranked #6 of 40 Hotels in Traverse City
Certificate of Excellence
East Lansing, Michigan
Level 5 Contributor
72 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Stunning! Delightful!”
Reviewed December 20, 2013 via mobile

This is hands down the best resort in Traverse City! Wish we could stay longer! The room is delightful and the view from rm 443 is stunning. On top of that, the service is superb! The young man who was shoveling snow off the sidewalk offered to help with our one little suitcase. The women at the front desk were helpful and acted like they were truly glad to see us. An outstanding hotel! Exceeded all of our expectations!

Stayed December 2013
Helpful?
2 Thank TWorkTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin W, General Manager at West Bay Beach, a Holiday Inn Resort, responded to this review, December 23, 2013
Hello TWorkTraveler -

Thank you for sharing your wonderful feedback (and photo's) with us here on TripAdvisor.com! We are very pleased that you enjoyed your stay!

P.S. - that view is even better in the summertime :-).

See you on your next visit to Traverse City!

Colin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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854 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
Grand Rapids, Michigan
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 15, 2013

I've been a fan of this hotel for many years. Recently they remodeled and set a new standard for downtown lodging in traverse city. The rooms are quiet, clean, and beautiful. The staff was more than accommodating and friendly- they even gave our pup home baked dog bakery treats at check in. Having a top notch dog friendly resort is hard to find. Keep up the amazing work!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelMusings3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin W, General Manager at West Bay Beach, a Holiday Inn Resort, responded to this review, December 16, 2013
Hello TravelMusings3 -

Thank you for your wonderful review here on TripAdvisor.com. We really appreciate you being our guest!

See you next time!

Colin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 9, 2013

We had an outstanding experience at this Holiday Inn (Now West Bay Beach, a Holiday Inn Resort). The food was great, the atmosphere was beautiful and the staff was very responsive and polite. I would like to thank Suki, Maegan, Rob, Corbin, Jacki, Tove, Zach and Jeff for taking such good care of us at our party.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomás P, Director of Sales at West Bay Beach, a Holiday Inn Resort, responded to this review, December 10, 2013
Dear Rex,

Thank you for your positive comments. I am delighted to hear that you had a good customer service experience with us and that the aforementioned associates took care of your guests.

Sincerely,
Tomás Paddack
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester Hills, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 4, 2013 via mobile

I am writing to say what a nice stay I had at the TC Holiday Inn last weekend. The facility was nice and clean, close to the city, and convenient for meetings. I also enjoyed the egg rolls at Shimmers, thanks to the recommendation of my server Allie. Thanks Allie - they were wonderful !!?

Stayed December 2013, traveled on business
Helpful?
1 Thank Rwt67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomás P, Director of Sales at West Bay Beach, a Holiday Inn Resort, responded to this review, December 10, 2013
Dear Rwt67,

Thank you for staying with us and for your recommendation of our food and service at Shimmers on the Bay.

Please consider staying with us in the future on your next trip to Traverse City.

Sincerely,
Tomás Paddack
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Wayne, Indiana
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 3, 2013

My family and I went to for Thanksgiving dinner at Shimmers. The food was excellent, and the staff was helpful. There was always someone there to describe what was in the fantastic buffet spread. They even had chicken fingers for my picky four year old! She was very relieved.

We also loved our room. My kids loved the bunk beds in family suite, and the indoor pool was great. Everything was clean and looked beautiful.

We can not wait to come back this summer to enjoy the beach!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adevary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomás P, Director of Sales at West Bay Beach, a Holiday Inn Resort, responded to this review, December 10, 2013
Dear Adevary,

Thank you for your feedback on our Thanksgiving Dinner. So glad that you had an enjoyable meal. I am also grateful for your feedback on our Kid's Suite. Great to hear that it was fun for you and your family.

Please visit with us again soon.

Sincerely,
Tomás Paddack
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irondequoit, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 3, 2013

I traveled 12 hours from Rochester, NY to Traverse City to conduct a presentation and demonstration for Munson Medical Central. After a long, tiring journey I needed to print out colored copies for the next day. Amy Davis was about to leave for the end of her long day and offered to stay later in order to print out the copies so that I didn't have to travel outside of the hotel. You don't find that kind of dedication and service very often these days. I really appreciated her help. It totally alleviated my stress. By the way, I have never been to Traverse City and I am very impressed with how beautiful it is here. The people at the Holiday Inn are the best!

Room Tip: Book early to get a view of Lake Michigan!
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomás P, Director of Sales at West Bay Beach, a Holiday Inn Resort, responded to this review, December 10, 2013
Dear Susan,

I am glad that Amy made your stay more convenient and stress-free. I was in the office when you came if and was happy to hear that Amy took such good care of you!

When your travels bring you to Traverse City again, please consider staying with us.

Sincerely,
Tomás Paddack
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 1, 2013

We are originally from Traverse City but moved to Pittsburgh almost 2 years ago for my job. We wanted to stay at our Holiday Inn over Thanksgiving break and after traveling for hours on the road we were exhausted and ready for dinner and relaxing. We stopped at the hotel restaurant in the Inn and were lucky enough to get James to wait on us for dinner. He was fabulous and easy to talk to. My kids liked him and he knew some of their friends so the connection was immediate. Any business in Traverse City would consider themselves lucky to have James taking care of their customers. He was funny, light-hearted and knew just how to take care of us. Very patient and kind though out our evening. Take care of this man because we'll ask for him when we come back.

Room Tip: Don't stay on the first floor or on the second floor over the club....that club is fun!!!! But...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NikkiRogers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomás P, Director of Sales at West Bay Beach, a Holiday Inn Resort, responded to this review, December 10, 2013
Dear NikkiRogers,

Great to hear about your experience at Shimmers on the Bay and the excellent service you received from James.

Next time your in town, please stop by and visit with us again.

Sincerely,

Tomás Paddack
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about West Bay Beach, a Holiday Inn Resort

Property: West Bay Beach, a Holiday Inn Resort
Address: 615 E. Front St., Traverse City, MI 49686-2617 (Formerly Holiday Inn Traverse City)
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Traverse City
#4 Business Hotel in Traverse City
#11 Family Hotel in Traverse City
#11 Romantic Hotel in Traverse City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — West Bay Beach, a Holiday Inn Resort 3*
Number of rooms: 179
Official Description (provided by the hotel):
Rising from the waters edge, West Bay Beach, Holiday Inn Resort is the only full-service, four season resort on the white sandy shores of West Grand Traverse Bay. You can do it all while visiting West Bay Beach, a Holiday Inn Resort! Conveniently located within walking distance to downtown, Traverse City offers unique boutique shops and an eclectic area of restaurants, art galleries, and theaters. Looking for things to do while you are in the area? Traverse City offers an abundant amount of satisfying activities such as hiking, biking, golf, water sports, para-sailing, boating with boat rentals, charter fishing, kayaking, wine tours, and dune climbing to name a few. Nearby area attractions include Sleeping Bear Sand Dunes National Park, Leland's Fishtown, Hagerty Conference Center, Turtle Creek Casino, Interlochen Arts Academy, Dennos Museum, Music House Museum, and Grand Traverse Mall just to name a few. Whether for work or for pleasure, West Bay Beach Resort has it all! ... more   less 
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Also Known As:
Holiday Inn Traverse City Hotel Traverse City
Traverse City Holiday Inn

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