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Country Inn & Suites By Carlson, Traverse City
Ranked #5 of 40 Hotels in Traverse City
Certificate of Excellence
Reviewed July 26, 2014

Stayed at this hotel for 3 nights. This hotel has been recently updated and the rooms have the look and feel of a new hotel. The staff was pleasant and helpful and we experienced no problems during our stay. There is plenty of parking and it is a short drive to downtown or the waterfront. Also the breakfast there is better than most other hotels of this type, there was a large variety of items and an ample seating area. Overall a great experience.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank DaveC2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,217 - 1,223 of 1,387 reviews

Reviewed July 26, 2014

This is an old low-story motel that has been rebranded and refurbished. You can put lipstick on a pig but at the end of the day, it's still a pig!
Room and hallways were dark. Breakfast area was so crowded and cramped we didn't even try to eat there. Many rooms have doors opening directly into the parking lot. The upgrades made it tolerable, but beware of the photos and reviews - this is still an old, low-story hotel - a pig disguised with some lipstick. There are much nicer hotels just down the road, so drive right past this one.

Stayed: June 2014, traveled with family
1  Thank B B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkbtcmi, General Manager at Country Inn & Suites By Carlson, Traverse City, responded to this reviewResponded July 28, 2014

You can't please everyone all the time but we certainly try! We are very sorry that you feel this way! We are pet friendly, but never have we allowed pigs even with lipstick.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2014

Customer service was great here, and the room rates not bad at all. The hotel was clean, the beds were comfy, and breakfast was good. We got an early check-in, and they called soon after to make sure everything was satisfactory.

The sound on our tv dropped on our first day, and maintenance was at the door within about three minutes of us calling; he fixed the problem in about 30 seconds.

No complaints about our stay; it was great!

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Brandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2014

The Bad

1.Housekeeping was very minimal, despite daily tipping. Beds made and bathroom cleaned - that was about it. No sheets cleaned despite a week's stay. Awful pillows.
2. No windows in living room.
3. No real "kitchenette" at all, no silverware, plates, glasses, cups, absolutely nothing.
4. Undrinkable coffee.

The Good
Good breakfast/plenty of seating both indoor and out.
Good location,
Quiet at night.
Clean common areas
Very clean and huge swimming pool and hot tub
Onsite laundry.

Definitely not luxurious but generally clean and a good price!

  • Stayed: June 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Loveran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2014 via mobile

I like this hotel. Clean and staff professional. Pull nice size and closes to kids under 21 around 10:30pm. Adults only till midnight. Hot breakfast was nice...waffles, eggs, sausage, fruit, pastries and cereal. The rooms are nice and clean. Our TV wouldn't turn on the second night so we called the front desk. The maintenance guy came right up..unplugged it and it worked. He was also very friendly and helpful. Would definitely stay here again.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Legs8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2014

This was a great place to stay. We were there over the 4th of July weekend. The staff was friendly and helpful. Cookies available as was coffee and tea. All rooms had a refrigerator and microwave. The manager found out we did not have internet service, called someone at home, and we had it within the hour. He came to check to see if he could help us and then seeing there was a problem went out of his way on a weekend to take care of the problem.

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Thank DSM_Teacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2014 via mobile

We made an impromptu trip to Traverse City and rather drive the 6hrs home, we did a last minute hotel deal and got a room at the Country Inns and Suites. We arrived to friendly, competent staff who were apologetic because their "fresh made" cookies weren't still warm.
The room was spacious and immaculate. I am one of "those people" who have yo have their own pillow, so I was worried. But once I laid down, I realized that not only was the bed incredibly comfortable but the pillows were the most comfortable I have ever slept on, even compared to mine.
The next morning, we attended breakfast. It was hot and delicious. There were several attendants who made sure things were stocked and clean.
Check out was a breeze.
We enjoyed our stay so much, we will be going back next month. Can't wait!!

Stayed: June 2014, traveled as a couple
Thank mendocino822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Traverse City

Address: 420 Munson Avenue, Traverse City, MI 49686-6003
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Traverse City
#3 Business Hotel in Traverse City
#7 Romantic Hotel in Traverse City
Price Range: $88 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Traverse City 3*
Number of rooms: 175
Official Description (provided by the hotel):
Beautifully situated between the east and west branches of Grand Traverse Bay, Country Inn & Suites by Carlson - Traverse City places guests a mile from gorgeous beaches and a bustling downtown. Our Traverse City hotel is just a quick drive to more than 150 inland lakes and rivers. Ride a bicycle down the 10.5-mile TART trail, enjoy views along the Grand Traverse Bay shoreline, visit local parks or enjoy a delicious meal at any one of the numerous restaurants downtown Traverse City. Relax on the beach, catch a boat tour, take the kids to the Great Lakes Children's Museum or catch a show at the State Theater. And of course, if you're here in early July, don't miss the world-famous National Cherry Festival! Northern Michigan really does have it all and at Country Inn & Suites - Traverse City, you are minutes away from Old Mission Wineries, Downtown restaurants and breweries, Sleeping Bear National Park, Moomer's Ice Cream and so much more! Any given weekend you could be just around the corner from the fun and excitement of a festival or celebration. When you're done exploring the area, you can refresh with a dip in our oversized heated indoor swimming pool, relax your muscles in our large hot tub, our simply sit back and enjoy a book from our 'Read it & Return It' Library while lounging in our beautiful courtyard. For anyone looking to stay active, check out our 24-hour fitness center complete with treadmills, climbers, free weights and pre-core machines. Country Inn and Suites -Traverse City also offers cable TV, complimentary Wi-Fi, fax and copy services, guest laundry facilities, onsite restaurant and bar, same day valet service, complimentary USA Today Newspapers and fresh baked cookies. ... more   less 
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Also Known As:
Days Inn And Suites Traverse City
Days Inn & Suites Traverse City Hotel Traverse City
Days Inn Traverse City
Traverse City Days Inn

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