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“Great staff”

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Cherry Tree Inn & Suites
Ranked #3 of 40 Hotels in Traverse City
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great staff”
Reviewed July 2, 2013 via mobile

The check in went very smoothly and the staff was more than helpful getting us information on local activities and sights. We wanted to visit the wineries so they gave us detailed maps of the area. They were always there, willing to help. The room was clean and large, with a beautiful lakefront patio.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Smonkee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review, July 8, 2013
Good afternoon!

Thank you for your kind review. I'm glad that you enjoyed your stay and took some time to visit some of our amazing area wineries. I'm glad we were able to help you find them and that you enjoyed your time in the hotel, especially your bay view patio!

Have a wonderful day and please come and visit once.

Best,

Jonathan P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,075 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (331)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Any
English first
Ann Arbor, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 2, 2013

This place is located on the most beautiful part of the bay. The water is so shallow and clean and there are lots of sand bars to park your lawn chair on.

Pros:
Well kept beach.
View!
Nice indoor and outdoor pools and hot tubs.
Rooms are partially redone. Bedroom and bath were great.
Service was good.
Juccuzi tub was huge!
Other guests were very friendly.
Location - this is one of the quieter places to stay in TC.

Cons
Worst hotel breakfast I've had ever.
I was under the impression our suite had a kitchenette. It only had a mini fridge and coffee maker.
Living room was very very out dated. The pull out couch was very old and super uncomfortable.

I would bump this rating to a 4 if the breakfast were edible and a 5 once the remodeling is complete. I do not like to complain about prices because all the lodging in this area are priced at a premium but for $380/night I did expect something more along the lines of the Peninsula Bay or Tamarack Lodge.

Room Tip: Skip breakfast.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Wendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review, July 8, 2013
Good afternoon!

Thank you for your time in writing a review of your recent stay. I'm glad you enjoyed our amenities, but I'm sorry that you didn't like some portions of your stay.

Regarding our complimentary hot breakfast, we do offer a variety of breads (cinnamon swirl bread, bagels, and English Muffins), hard-boiled eggs, fresh fruit (whole and cut), apple walnut crumb cake, ready-to-make waffles with cherry topping and whipped cream, a variety of hot and cold cereals, a variety of juices (orange, apple, strawberry-banana-orange), coffees (regular, decaf, and cherry), and teas, and either biscuits and sausage gravy, sausage and egg patties, or sausage patties and hash browns each day. I'm sorry none of this food was appetizing to you. We always appreciate feedback on the foods we offer and we do adjust on a regular basis if we get many guests wanting a different item.

I apologize for any confusion on our kitchenette descriptions. All of our rooms have kitchenettes, which include a small refrigerator, microwave, sink, and counter space. We do have a select few rooms that have expanded kitchenettes, which add cook-tops, larger refrigerators, more cabinets and counter space, and place settings for four.

Thank you for your concerns regarding the living room of the room that you stayed. I will certainly keep that in mind for future updates, which we plan to start again in the fall/winter. We just did a large update to the entire property, and we have more updates planned to continue increasing the quality of the Cherry Tree.

Thank you again for your review. I'm glad you enjoyed your stay overall. We will work to improve and do better. Thank you and have a wonderful summer.

Best,

Jonathan P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sugar Grove, Illinois
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 2, 2013

My wife, two year old daughter, and myself picked the Cherry Tree Inn for our first visit to Traverse City Mi. We had a great and comfortable stay.

We stayed in the Mackinak Island Suite and we were very happy with the room. The room was large, clean, and had a amazing view of the bay. TV's and appliances were modern. The kitchen had fridge and microwave. It was wonderful to be able to put our 2 year old to bed in the bed room, and have another living room to relax in without disturbing her. The balcony and view were the best part. One of the most impressive sunsets I have seen.

The pool / hot tub (indoor and outdoor) were small but nice. We never felt crowded and the water temp was warm. Pool was clean.

The lobby and morning breakfast were some of the best things about Cherry Inn. The breakfast was large and had a lot of variety for a free breakfast. Hot Eggs, sausage, bacon. Bagels, coffee cake, hard boiled eggs, waffle makers, cereals, oatmeals, etc, etc,. Our daughter loved it. The lobby always has a plate of chocolate chip cookies available anytime for anyone which was a nice touch. Another simple but nice touch was the flavored water dispenser. Each day it was a different item in the water (lemons, limes, mint, etc). Just a simple but appreciated extra. The lobby also has a comfortable TV area with free coffee anytime (cherry coffee is amazing).

The only complaint we have on this stay is the beach. We had planned our Friday to be the main "beach day." However, when we woke up, there were tractors on the beach churning up and cleaning the sand. We figured they would be done in an hour, so went to the pool to wait it out. But it lasted ALL day. The tractors kicked up dust which everyone was complaining about and no one could use the beach. It appears to be a nice beach location, but unfortunately we were unable to enjoy it. Not sure why the hotel would choose a Friday for such a disruptive construction job. Why not Wednesday?

But that aside, the location, room, and service is wonderful here. Its especially geared towards families with kids. If you are single or a couple looking for night life, i recommend staying more towards downtown as there are not a lot of adult actives (no bars, restaurants, or room service at this hotel). But everyone there seemed to have kids, and were all having a great stay.

We will happily return to this great hotel. Thanks!

Room Tip: If you stay in a suite, bring a box fan to help air circulate into sleeping area. The AC unit is on...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank krippelz3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review, July 8, 2013
Good day!

Thank you so much for your review and staying at our hotel. I'm glad you enjoyed your stay and that you enjoyed all the small things we do.

I am sorry for the beach work we had done on the Friday. We schedule sifting of the beach sand to remove weeds, trash, and large rocks. It was told to us that the company would only take 4 hours max. Unfortunately, they took over 8 hours to my great displeasure. I was very happy with how the beach came out after, but I was unhappy how it affected our guests.

Friday was was actually the best day for us to have it done due to the greatest amount of checkouts and check-ins that day, leaving few guests on property during the day. Our entire rest of the week, besides Sunday, was 100% full with a large amount of stayover guests. I apologize for this great inconvenience, and I will work with the company in better handling this in the future.

I'm glad you'll be returning and I hope you have a wonderful summer. Thank you again for your stay and your kind review.

Best,

Jonathan P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saginaw, Michigan
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 27, 2013

Have stayed here a few times before and have always been very pleased with this hotel. They have different types of rooms to choose from. Rooms are roomy and the beds are great. They have both firm and soft pillows on their beds. They have both indoor and outdoor pools plus a beach and a small playground for children. Breakfast is good. I will be staying there again.

Room Tip: View rooms on their web page as they offer different sizes.
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Green Features: They are big on recycling. You can also choose to reuse your towels and sheets.
  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarlKB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review, June 29, 2013
Good evening!

Thank you for your kind review. I'm glad you enjoyed your stay and the many amenities and offerings we have for our guests. It is unique that we have 18 different room types to fit everyone's needs.

Have a wonderful day and we'll be happy to welcome you back to the Cherry Tree and the Traverse City area.

Best,

Jonathan P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 24, 2013

Could not have asked for better. Not luxurious, but super clean, super comfortable and super all together. We have a 19 month old, having a bedroom that closed off was great (we stayed in leelanau suite) b/c we could put her to bed and relax in the living room or on patio after she went to bed. Beach was great, not for swimming (on sand bar so super shallow) but great for walking and splashing. We had a waterview suite and it is a wonderful view of the Bay. Both indoor and outdoor pools were great, outdoor has fantastic view on water. First time here and we would definitely stay here again! Bed was comfortable (rare in hotels), room was spacious and well designed and little kitchenette was perfect! Free breakfast was pretty good (especially considering it is free) but eating area is very small and you may not get a table.

Room Tip: If you want a suite, you will be in separate building which has no amenities (ice machine, front des...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OhioBoxerlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review, June 29, 2013
Hello!

Thank you for taking the time to write a review of your stay. I'm happy you enjoyed our Leelanau Suite and enjoyed our beach area. It is a shallow front, so it makes it perfect for young children or taking a beach chair out and having it half way in the water. It makes for quite an experience with the water you can't find many places.

Thank you again and I hope you have a nice week. Please come visit the Traverse City area once again.

Best,

Jonathan P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Escanaba, Michigan
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 24, 2013

We stayed at the Cherry Tree Inn June 20 to 13rd. and were quite satisfied with our room. The view from our balcony was great. Breakfast in the morning was good too. The shuttle took us downtown to get dinner or to the casino if you want. Will stay here again.

Room Tip: Ask for lake view and balcony when making reservations. (and AARP or AAA discount too)
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MaryL D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review, June 29, 2013
Hello Diva!

I'm happy that you had such a wonderful stay at the Cherry Tree. I'm glad you enjoyed our complimentary shuttle service, too. We're happy to be one of the few hotels in town that provide a complimentary shuttle to Downtown Traverse City, the airport, and the casino.

We'll be happy to welcome you back again in the future. Take care!

Best,

Jonathan P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lebanon, Ohio
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 23, 2013

The perfect place for us to stay - private beach, wonderful sunsets, attentive staff as well as centrally located to TC and surrounding areas. Minor concerns were addressed immediately. Already booked next year and can't wait to come back to the hotel and area!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ncstewart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan P, General Manager at Cherry Tree Inn & Suites, responded to this review, June 29, 2013
Hello!

Thank you for your recent stay. It's great that you enjoyed your stay so much, especially our beach and the sunsets. We'll be happy to welcome you back next year so you can see our continued improvements!

Have a wonderful summer.

Best,

Jonathan P.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cherry Tree Inn & Suites

Property: Cherry Tree Inn & Suites
Address: 2345 N US Highway 31 N, Traverse City, MI 49686-3755
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Traverse City
#1 Business Hotel in Traverse City
#3 Green Hotel in Traverse City
#4 Romantic Hotel in Traverse City
#5 Family Hotel in Traverse City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Cherry Tree Inn & Suites 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
As a top Traverse City resort, the Cherry Tree Inn & Suites leads in service, cleanliness & comfort. With 400 feet of East Grand Traverse Bay waterfront, the Cherry Tree's smoke-free facilities provide the comfort you look for while our staff provides the service you need. Amenities include a complimentary hot breakfast with locally roasted and freshly ground coffee, complimentary wireless Internet access, indoor & outdoor pools and hot tubs, a sauna, and fitness and arcade rooms. All rooms feature pillow-top mattresses, high-definition TV's with high-definition channel programming, including a full HBO line-up, Sony Playstation 2's, iPad/iPhone/iPod docking stations, Starbucks coffees, Tazo teas, irons and ironing boards, safes, and kitchenettes with microwaves, refrigerators, and sinks. Reserve your stay at one of Traverse City's best! ... more   less 
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Also Known As:
Cherry Tree Inn And Suites
Cherry Tree Hotel Traverse City
Cherry Tree Traverse City

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