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“Charming resort with great view & service”

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Cherry Tree Inn & Suites
Ranked #2 of 40 Hotels in Traverse City
GreenLeadersSilver level
Kalamazoo, Michigan
Level Contributor
90 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Charming resort with great view & service”
Reviewed November 1, 2012

The Elk Rapids Suite was very large, but not what I’d call a “suite”. Almost 4’ between the 2 queen beds! Enough floor space for 2 roll-aways + walking space. Mini-fridge cooled VERY well, small microwave with wetbar/sink is a nice touch. Room was on the 1st floor with a walk-out patio. Gorgeous view of the bay! Take note: ROOM 108 is immediately outside the shipwreck playground which obscures the view. Ideal for families, not a romantic get-a-way. Almost every room is bayside. Quieter rooms are ODD numbered.

Our room had cool wedge-shaped cushions on the beds which made reclining incredibly comfortable. Thoughtful touches such as individual cream/sugar for coffee maker, not a prepackaged supply. Upgraded TV & coffee maker. Surprise TV in the bathroom! Staff was very pleasant on check-in. One staffer called a guest to tell them their cable TV listing was ready. Now, that’s good service!

Complaints: noisy fan in the HVAC unit; need an electrical outlet bedside; a bit noisy. We could very clearly hear guests talking and shouting as they walked by outside even with the patio door shut, can’t imagine the noise on a busy summer night. For quiet and privacy, request a higher level room. Otherwise, clean, spacious, linens were in excellent condition, good in-room lighting. Off the lobby is an intimate room with a B&B feel. Board games, comfy couches, fireplace, etc. We were delighted with our stay and will definitely recommend this property.

Room Tip: Quieter rooms are ODD numbered. ROOM 108 is immediately outside the shipwreck playground which obs...
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  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
Thank RockTIlUDrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, November 2, 2012
Happy November!

Thank you for taking the time for your nice review and the included photographs. We just completed our professional photo shoot and we're anxious to get the images and then update our website. So thank you for showing a couple images of the room with the new bedding and artwork.

The Elk Rapids Studio is a studio. We don't label them as a suite, so I apologize for any confusion with that, and I will check our channels to be sure all information says that it is a studio. I am glad that you enjoyed how large our Elk Rapids Studio is. They provide a lot of extra space for a rollaway or for those extra bags you may bring or acquire while in Traverse City.

I apologize that you thought it was noisy. This isn't a common issue with our rooms considering they have concrete floors, ceilings, and walls surrounding by Styrofoam. I will look to see that we have the door well sealed for that room to ensure we aren't missing anything that could have caused the noise that you found unsettling. We'll also take a look at the heating unit as well.

I'm glad you enjoyed the wedge pillows (we did do those specifically for more comfort when sitting on the beds, watching TV) and all the other room updates and our hotel offerings. We'll be happy to have you visit again. Thank you again for your review and your pictures. We truly appreciate them all.

Best,

Jonathan P.
General Manager
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Traveler tips help you choose the right room.   Room tips (330)
Date | Rating
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English first
Farmington Hills, Michigan
1 review
Reviewed October 31, 2012

My husband and I stayed here for a few days while we explored the area for an anniversary getaway. Beautiful hotel with an exemplary staff. Staff was pleasant, friendly and helpful with dining suggestions and directions to area attractions. Our room faced the bay and really exceeded my expectations. We hadn't planned to spend much time at the hotel, but in retrospect, we wish we had! Indoor pool and hot tub. Beautiful beach area with Adirondack chairs and a fire pit, weather permitting. Adorable pirate ship play structure for children. Very nice buffet breakfast with flavored coffees, waffles with cherry topping, fruit, yogurt, oatmeal and more. Cherry Tree Inn & Suites looked out for each guest as if they were the only guest there! There was even an umbrella stand beside the door in the lobby filled with red umbrellas for guests to borrow! So thoughtful! I am already planning to go back in warmer weather to further enjoy the hotel and the area surrounding it.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tls1014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, November 1, 2012
Thank you for your time in writing a review of your stay. Glad to hear you're planning a visit in the warmer season, too. It's great to see Traverse City in all the seasons - there's always something to do.

I hope you have a nice fall and we'll be happy to welcome you back soon.

Best,

Jonathan P.
General Manager
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Livonia, Michigan
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 31, 2012

We had been told by friends that it was "nice and reasonable" but it exceeded our expectations. The room was clean and very comfortable. Loved the toiletries. Our balcony overlooked the bay and was very relaxing to overlook the water. Employees were exceptionally friendly and helpful - made us feel like honored guests. Breakfast was better than expected, although room was small and some people stayed and stayed turning it into a crowded social gathering. Will definitely return next time we are going to be in that area.

Room Tip: Let them know what you want ahead of time (balcony, one bed or two, view, etc.)
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  • Stayed September 2012, traveled with family
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Helpful?
Thank srd09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, November 1, 2012
Hello!

Thank you for your kind review and I'm thrilled we exceeded your expecations. It's also great knowing that you used and loved the BeeKind bathroom amenities we supply in all of our rooms. They are great products and a portion of the proceeds goes towards bee polination research at the University of California - Davis.

Thank you again. Have a wonderful November!

Best,

Jonathan P.
General Manager
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Poplarville, Mississippi, United States
1 review
Reviewed October 30, 2012

I honestly felt like I was home the entire 9 days and 8 nights. Each employee that I came in contact with was kind and helpful in every way. The entire staff must heve a "heart of gold' because they each helped out in any way that was possible. We honestly felt like we the only guest in the entire inn. Thank-you for every step that each person took to help us out.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ljb39470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, October 31, 2012
Hello!

Thank you for your very kind review. The Cherry Tree Family will be thrilled to ready your very nice comments - they really do have hearts of gold.

I'm glad you got to enjoy the area for such an extended time and I hope you are staying warm and safe through this fall and winter. We'll be happy to welcome you back soon. Thank you so much.

Best,

Jonathan P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wausau, Wisconsin
Level Contributor
95 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 27, 2012 via mobile

We thoroughly enjoyed our stay in a Good Harbor Bay Studio on the fifth floor. The bed was comfortable and the room very clean. The breakfast offered was very good, though the room was rather small for the number of guests. I'd suggest getting down there early on a weekend morning. We'll return to this hotel on our next visit to the area.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wecanoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, October 31, 2012
Thank you for your kind review. I'm glad you got ot enjoy one of our Good Harbor Bay Studios on the 5th floor - they have some of my favorite views of the bay by far!

We are in the process of going through options to expand our breakfast area. We have overflow seating to the side of our lobby, but I apologize we were so busy with limited seating. We will continue to work on making this improvement happen soon.

Thank you again. Have a wonderful fall and do come getaway to Traverse City again.

Best,

Jonathan P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron, Ohio
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 27, 2012

Our first stay here.It was a nice weekend dispite some rain.Our room was very nice.We were expecting a sleighbed that was pictured on-line but read in the advertising material in the room that they had remodeled so we thought that is why there was no sleighbed.We both said they should have told us that...especially since they knew it was our anniversary,when we booked the room.We later found out in these two suites only one had the sleighbed.
I loved the "beekind" luxury products.The view was so beautiful from our room..the beach...water...and everchanging sky.I don't want to sound like we spent all of our time (2 days) in our room...please do dine at Amical resturant.A wonderful pleasure to the senses. Check out the many wineries and sample the fruits of their labor.Enjoy the countryside.Michigan is so beautiful this time of year.Bring home a bottle of Cherry wine for in front of the fireplace in your room...and several to take home to remember your stay in Traverse City.
Breakfast was more than ample...cherries on waffle is a good choice while staying at the Cherry Tree Inn and Suites..in the cherry capitol-Travers City,Michagan.The staff friendly and helpful.
The main thing I wish to stress...is that the General Manager- Jonathon Pack strives to have the best staff and Hotel...he goes above and beyond to make your stay-experience at Cherry Tree Inn and Suites truly a wonderful memory. We would stay again if ever in the area.Thank-you all.

Room Tip: Pick a beach view with balcony it is worth the cost.
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  • Stayed October 2012, traveled as a couple
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Helpful?
Thank r g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, October 31, 2012
Good fall day!

Thank you for taking the time to write such a thorough and kind review of your stay. I apologize for the miscommunication we have regarding our Lake Michigan Studios. We do have one that has a sleigh bed and one that doesn't. Both rooms have the same wonderful amenities (Jacuzzi, king pillow-top bed, fireplace, couch, and balcony overlooking the bay). I will look to see how we can improve on our communication for that. Thank you for mentioning it.

I'm glad you enjoyed our luxury bath products, too. We really go with quality when purchasing these BeeKind Gilchrist and Soames bath products. They are high end and just fit really well with our hotel and our guests.

Finally, thank you for your kind words about me. What's a hotel without great service and amenities. I'm proud to have such a fantastic support around me - the Cherry Tree Family is definitely my strongest and best tool that I have. Without them, this hotel doesn't perform to anyone's expectations

Thank you again for your stay and I hope you have a wonderful rest of the year. Congratulations on your 39th anniversary - come visit again for your 40th!

Best,

Jonathan P.
General Manager
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Portland, Michigan
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 25, 2012

This was our first time of staying at this hotel and we loved it! It had an indoor/outdoor swimming pool and hot tub that looked nice, but we were to busy to use, and the rooms were really big with the 2 queen beds. Our friends had a king bed and it was a little smaller room. It had a mini frig., microwave and little sink w/a coffee maker. It also had a little TV in the bathroom. They had a hot breakfast that was included also; like waffles and sausage and biscuit gravy. It was all very good. Our maid even left a very nice hand written note on our bed when we got back to our room later that evening, and said that if we needed anything, to let her know. The beds were really comfy also. I would definitely stay there again.

Room Tip: The 2 queen bedrooms are very large.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mitchr0xy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, October 31, 2012
Hello!

Thank you so much for you recent stay. It's so nice that you had a great stay and were able to use and notice so many of our amenities. The housekeeping team will be happy to hear that you also noticed their note to you. They leave those often to welcome our guests - part of their hospitality that I love having in our teams.

I hope you have a nice rest of fall and that you come up and enjoy us again sometime this winter.

Best,

Jonathan P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cherry Tree Inn & Suites

Property: Cherry Tree Inn & Suites
Address: 2345 N US Highway 31 N, Traverse City, MI 49686-3755
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Traverse City
#1 On the Beach Hotel in Traverse City
#2 Green Hotel in Traverse City
#4 Romantic Hotel in Traverse City
#5 Family Hotel in Traverse City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Cherry Tree Inn & Suites 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
As a top Traverse City resort, the Cherry Tree Inn & Suites leads in service, cleanliness & comfort. With 400 feet of East Grand Traverse Bay waterfront, the Cherry Tree's smoke-free facilities provide the comfort you look for while our staff provides the service you need. Amenities include a complimentary hot breakfast with locally roasted and freshly ground coffee, complimentary wireless Internet access, indoor & outdoor pools and hot tubs, a sauna, and fitness and arcade rooms. All rooms feature pillow-top mattresses, high-definition TV's with high-definition channel programming, including a full HBO line-up, Sony Playstation 2's, iPad/iPhone/iPod docking stations, Starbucks coffees, Tazo teas, irons and ironing boards, safes, and kitchenettes with microwaves, refrigerators, and sinks. Reserve your stay at one of Traverse City's best! ... more   less 
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Also Known As:
Cherry Tree Hotel Traverse City
Cherry Tree Inn And Suites
Cherry Tree Traverse City

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