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“A good stay, but...”

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Sugar Beach Resort Hotel
Ranked #16 of 40 Hotels in Traverse City
Grand Rapids, Michigan
Level Contributor
4 reviews
“A good stay, but...”
Reviewed May 13, 2013

We stayed two nights at Sugar Beach and enjoyed the stay for the most part. The room was clean and the bed was comfortable. I loved being right on the beach. We didn't get up in time for breakfast.

I was very excited to see that adults only were allowed in the pool from 10:00 to 11:00 pm, as we were trying to spend some time without our own kids... We went down to the pool ready to sit in the hot tub until the families headed out. At 9:45, a couple dropped off 5 kids under 12 and took off. 10 o'clock came and went. At 10:20 a staff member came out and told the kids they had 5 more minutes. 10 minutes later the kids are still splashing and running around the pool. I went to the front desk and complained. I was VERY disappointed that then at 10:55, an employee came in and told the adults, who were finally able to relax and swim some laps, a five minute warning...

I may stay there again, but I will complain much louder and much more quickly were something similar to happen again... I was very disappointed with this experience. The staff were aware there was no adult with these kids and let them swim unsupervised. Not only is it annoying when a hotel disregards it's policies on adult swim time, but this was also hazardous for the children when a safety rule is broken.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greendreamgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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328 reviews from our community

Traveler rating
    145
    105
    46
    23
    9
See reviews for
129
111
5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
Minneapolis
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 7, 2013 via mobile

We looked at several properties online before we settled on this one. We spent a few extra dollars for a water view room. We are very happy. It's quiet, clean and the staff friendly and helpful. Our room is large with a walk-in shower which is a plus for arthritic knees. We have enjoyed watching sunset from our balcony and walks along the beach. This is a great off-season value.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mplsmyrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bay City
Level Contributor
115 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 30, 2013

We stayed there for the first time and we loved it! The rooms were clean, not overly warm as you could control the temp of your room and it actually worked!!!! The staff was kind and check in was fast. Great maned breakfast buffet with room. We will definetly stay there again.

Room Tip: While there there was a power outage. We were only on second floor so was easy to take stairs next t...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cynthia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
1 review
Reviewed April 29, 2013

Every time I come to the area (can be up to 3-4 x's/mos) I stay at your hotel. I have never had a bad experience and enjoy the location so much!. I have to travel anywhere from 1-2 hours north and south of the location for work purposes and, no matter the time I get back, (can be near midnight at times) I have always encountered friendly and helpful staff. All the ameneties have been very clean in my experiences. Thanks also for bringing back waffles!!

Good job to the staff at Sugar Beach!! I will continue to refer friends, family, and coworkers to also stay at your hotel

Room Tip: Have stayed in courtside and beach front. All have been very positive
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terry m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Pleasant, Michigan
1 review
Reviewed April 17, 2013

I am so happy I chose the Sugar Beach Resort!! I am always looking for new places to visit and experience and this was by far one of the best! The rooms were amazingly clean and I consider myself a huge skeptic. The view was gorgeous, I stayed in a room that overlooked East Bay. The staff members were all great! From the gentleman who checked me in, the gal who attended the wonderful breakfast bar, the room attendant to the incredibly sweet gal who checked me out. They have the best staff!!! I will be back!

Room Tip: Call to make your reservation, they are so helpful!!!
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainwell, Michigan, United States
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 14, 2013

We stayed here with our children (11 and 17) on the beach view side of the resort. It was a fabulous view day and night, the swimming was great for the kids, and my husband and I curled up in a cabana and still had a good view on the kids. That evening a group got a volley ball game going on the beach and we watched (and were invited to join) from our balcony. We have visited the Traverse City area multiple times a year and it is always a pleasure. My pet peeve is rudeness and you won't find it here!

Room Tip: Of course beach view is the way to go- the sunsets are breathtaking!
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Brendanextdoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Wales, Florida
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 12, 2013

We arrived in town @ 6am after a very long day of traveling all the way from Florida. The hotel staff was nice enough to let us check in as the room wasnt occupied at the time so that we could catch up on our sleep before our day of adventure. The room was extremely clean just as it always is. This time though we got a bay view room (room 130) It was amazing!!! Woke up one morning to snow falling on the Bay. Pool and Jacuzzi were awesome and we loved that there are no kids after 10 pm allowed in those areas. Beds were amazingly comfortable and I just cant say enough good things about this hotel and their staff.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tenacres17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sugar Beach Resort Hotel

Property: Sugar Beach Resort Hotel
Address: 1773 US 31 North, Traverse City, MI 49686
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Traverse City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Sugar Beach Resort Hotel 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Sugar Beach Resort Hotel is situated on over 300' of the sugar sand beaches of East Grand Traverse Bay leading into the gorgeous waters of Lake Michigan and is as sweet as the name implies. Fully renovated in 2017, Sugar Beach Resort Hotel gives you the perfect location for local eateries, wineries, breweries and local shopping as well water sports right on the beach. The pillow-top mattresses ensure a great night’s rest and the view overlooking the bay while you enjoy a complimentary deluxe continental breakfast simply cannot be beat. Included in every guest room is a mini-fridge, microwave, coffeemaker and personal safe. After a day on the town relax in our heated hot tub, take a dip in our indoor pool, or work off the day’s indulges in our fitness center. From larger suites that can accommodate up to 6 people comfortably, that includes a lovely leisure living area, to more intimate rooms with a king bed and a sofa; there is sure to be a room to fit your vacation or business trip needs. Welcome to Sugar Beach Resort Hotel where your search can end and your adventure can begin. ... more   less 
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Also Known As:
Sugar Beach Hotel Traverse City
Sugar Beach Traverse City

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