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“Family friendly, clean & good location”

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Sugar Beach Resort Hotel
Ranked #12 of 40 Hotels in Traverse City
Reviewed August 29, 2012

Stayed this past weekend with family in two adjacent 1st floor suites that were walk outs to beach. Our room (128)  was ideal for 2 day stay. There was a nicely shaded porch with cafe and picnic-tables. Perfect for dining al fresco, overlooking the Bay. The room was clean with comfortable beds, modern,  spotless bathroom, well equipped with lots of wardrobe space for storing belongings, small fridge, extra sink and hi-speed, "no fuss" instant wireless. The beach is raked frequently and was perfect for the little kids; soft reddish sand and water that is shallow to your knees at least 500 feet out. "Big kids" need to venture out further to be able to swim comfortably. Lots of rentable activities on beach (parasailing, jet skiing, etc.) and nearby, but mind, the water trampoline isn't free of charge (as we mistakenly thought) and you will be asked to vacate it if you don't pay.  Note: the free breakfast draws the longest line-ups we have ever seen for a continental breakfast, so be prepared to wait during the busier seasons - although we think it could be avoided by re-thinking the order of items. The very popular pancake maker kept running out or needing to be fixed, and held up the whole queue for others behind; perhaps a separate queue for that item might move things along? 

TC AREA: Lot's of restaurants to choose from within walking distance. Also, don't miss the downtown area of TC, there are some great coffee houses, restaurants, microbreweries, art galleries, shopping from mostly independently (non-chain store) businesses. Not a Starbucks in sight in downtown TC.  Check out Sugarkissed for sweet treats and melt-in-your-mouth frozen yogurt, Brew for coffee and lunch, and Brilliant Books for great reading. If you want to experience delicious, authentic Italian food this side of the world,  venture by car out to Trattoria Stella in Grand Traverse Commons, a former state hospital converted into upscale shops, restaurants, galleries and condos.   

Stayed: August 2012, traveled with family
1  Thank Acornart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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277 - 283 of 371 reviews

Reviewed August 20, 2012

Based on trip advisor reviews, we knew this property was not a 5-star resort but we were disappointed with the condition of our room. The beach access is very nice with shallow, clear water but chairs are taken early in the day which is frustrating especially when most people were not even sitting in their chairs. We had a courtyard, first floor room, and it was very humid and sticky in the room. THere was a used towel in the bathroom from the previous occupant and the AC unit cooled the room but did not remove humidity. We think it was just circulating the air in the room with no exchange of air. There was also black mold in the bathroom above the shower stall (which was addressed by maintenance while we were gone during the day). We also called for extra blankets but were told that they were out of blankets which was also frustrating. As noted in previous reviews, the furniture was older and the armoire had an odor of dirty/sweaty clothes. The front desk staff was extremely friendly and made sure problems were fixed. It may be a different experience on an upper level room or on the beach side.

  • Stayed: August 2012, traveled with family
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Thank Amos9308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2012

Spent 5 nights recently at Traverse City in this resort with our family of 5 and had a great time. We had stayed years ago at the sister property to Sugar Beach and had a nice stay there, so we gave it a try. We had room 220, a family suite with double balcony overlooking the beach with a great view of the bay. Rooms were clean with no weird smells. We had a kitcheny area with fridge and microwave which is nice. There is an indoor pool and hot tub in case of bad weather, etc. Continental breakfast in a common room is busy but nice with a kids. I must say the rooms are pretty expensive, more than I have paid at oceanfront hotel rooms in the past.

Across the street there is a Ruby Tuesdays with good food, we did take out from there and had tasty ribs, etc. Also, would highly recommend Sleders, a tavern style restaurant in town (you must kiss the moose!). Do not miss a drive out on the Leelanau Peninsula, and a drive to Leland to see the historic Fishtown and fresh catch being brought in (get some smoked whitefish pate and a baguette at the stores). Sleeping Bear Dunes is gorgeous, take the Pierce Stocking Scenic drive and stop at the overlooks--Lake Michigan is wondrous! And if you can afford it, eat at the Boathouse, some of the best food I have ever had hands down!

Room Tip: The balcony makes the whole trip worth it--first night was "courtyard" because they were f...
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  • Stayed: July 2012, traveled with family
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1  Thank scorpio5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2012

Beautiful hotel right on the beach. We stayed here for 3 nights and it was very clean, comfortable and a nice location. There was parasailing right from the front of the hotel, and the staff was very helpful bringing me up toothpaste and a luggage cart. Very happy with our stay and would love to go there again!

Room Tip: Get a lake facing room....fantastic view!!
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  • Stayed: July 2012, traveled on business
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1  Thank CarrieAnneSutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaLC, Manager at Sugar Beach Resort Hotel, responded to this reviewResponded August 10, 2012

Thank you for your recent stay and for giving us feedback on your experience. It is a pleasure to hear that the staff took great care of you during your stay. We invite you back to kick back, relax, and enjoy your next stay with us.

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Reviewed July 14, 2012

Went on vacation with family and had great time. Hotel is situated on nice beach on Traverse Bay. Water was warm and crystal clear. Hotel was clean as well as the rooms. We would stay here again and will in the future.

  • Stayed: July 2012, traveled with family
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Thank watty41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaLC, Manager at Sugar Beach Resort Hotel, responded to this reviewResponded August 10, 2012

Thank you for staying at our “Great Resort!” We were very glad to accommodate you and your family, and happy to to hear that the weather was just as accomodating! Thank you for your review and we hope to see you again soon.

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Reviewed July 13, 2012

I stayed at the Sugar Beach hotel 4 nights while here for a conference. Another family attending the conference stayed two doors down from me and yet another family was next door. we all shared the same experience of having to call the front desk multiple times to complain about poor room service. Our rooms cost in the neighborhood of 300 dollars per night, yet the hotel was on the scale of other hotels I've paid 80 dollars a night for, or even less. the hotel is on the bayside of the beach in Traverse City, which is how they justify the price. The first night I got here, I checked in and ran up to the room to use the restroom only to find it had no toilet paper. I used Kleenex and called the front desk for the tp. in the morning I showered and used the toiletries provided and left for the day. Toiletry bottles were left tipped over and empty as I left them in the shower and on the counter, and new ones were not left to replace them. The next morning, dirty towels were taken, but no washclothes left for me. I had to use a hand towel as a wash cloth. My friends in the other two rooms began leaving sticky notes that we picked up from convention vendors all over their rooms to make sure things were cleaned or replaced as neede, as you couldn't take for granted they would be.

The beautiful bay view is spoiled by their neon yellow sign with huge block letters advertising some sort of water sports. Rooms have no closets, only a little cubby as part of a wardrobe/television unit. Three small drawers and some shelves complete your storage so don't plan on unpacking, especially if you have a family. On the plus side, rooms have a microwave and fridge. Room decor is supposed to be kind of beachy, but is cheap and tacky looking. The sliding glass door, which looks right over the water has only a heavy light blocking pull across drape, no shears to allow filtered light in. Breakfast is complimentary, which is nice if your kids want something right away before heading to the water. The beach was populated by a bunch of tame-ish mallards, which I enjoyed. Looks to me like there are quite a few lounge chairs. Last hour of pool time is reserved for adults.

  • Stayed: July 2012
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1  Thank speechcreature
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2012

When paying what we paid, we expected more than this: 1) 2 crappy bath towels that looked like tattered rags and 2 'decent' towels that were not absorbent at all; 2) loud mattress pad - sounded like a waterproof one; 3) bar soap that was too small and didn't lather; 4) carpeting needed vacuuming; 5) complimentary breakfast was a bust - the line was wrapped around the room, the room was hot, and there was no place to sit. So we walked across the street to Bob Evan's; 6) went down to the beach and there were no lounge chairs available (at 10:00am!); 7) not one extra roll of toilet paper (come on!). We are embarrassed that we recommended this hotel to another couple - their room was never cleaned, they had to hunt down a maid to get fresh towels and a roll of toilet paper, and they passed on the breakfast for the same reasons mentioned above. We've stayed here before but won't stay here again. There are plenty of other nicer hotels in T.C. to choose from! Not worth the money.

  • Stayed: July 2012, traveled with friends
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Thank kevin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sugar Beach Resort Hotel

Address: 1773 US 31 North, Traverse City, MI 49686
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Traverse City
Price Range: $81 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sugar Beach Resort Hotel 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Sugar Beach Resort Hotel is situated on over 300 feet of the sugar sand beaches of East Grand Traverse Bay leading into the gorgeous waters of Lake Michigan and is as sweet as the name implies. Fully renovated in 2017, Sugar Beach Resort Hotel gives you the perfect location for local eateries, wineries, breweries and local shopping as well water sports right on the beach. The pillow-top mattresses ensure a great night’s rest and the view overlooking the bay while you enjoy a complimentary continental breakfast simply cannot be beat. After a day on the town relax in our heated hot tub, take a dip in our indoor pool, or work off the day’s indulges in our fitness center. From larger suites that can accommodate up to 6 people comfortably, that includes a spacious living room, to more intimate rooms with a king bed and a sofa; there is sure to be a room to fit your vacation or business trip needs. Welcome to Sugar Beach Resort Hotel where your search can end and your adventure can begin. ... more   less 
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Also Known As:
Sugar Beach Hotel Traverse City
Sugar Beach Traverse City

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