We went in February and did the walking tour of Front Street. Lysa was friendly and knowledgible. I grew up not to far from the Traverse City area, and visited from time to time when I was a kid, but there were a lot of places that I would probably have never found if it wasn't for this tour. Some of the places are in fact chains/franchises, but they are still unique in there own way, and who really turns down free pie just because its a successful business and has other locations across the state. We had a great time and would love to go back and do one of the full day tours soon.