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“Oh for a firm mattress!”

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Holiday Inn Express & Suites Three Rivers
Ranked #2 of 3 Hotels in Three Rivers
Reviewed July 31, 2012

I spent two nights on a business trip in this hotel. After the first night I thought perhaps I had gotten a room with a very soft mattress and then when I met with my business partners, all three made the same observation. This led me to conclude that the entire hotel was fitted with excessively soft mattresses making sleeping nearly impossible. For the money spent I would not consider this a good value at all and would consider other chains or other locations over this one.

  • Stayed: July 2012, traveled on business
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1  Thank Ram1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thivr1207, Front Office Manager at Holiday Inn Express & Suites Three Rivers, responded to this reviewResponded August 2, 2012

Please allow me to extend my sincerest apology for your restless stay at the Holiday Inn Express & Suites, Three Rivers.

As a part of our recent renovation, we replaced all of our mattresses with top of the line Simmons pillow-top mattresses. Our desire is to provide a comfortable nights sleep for all of our guests, however we also understand that each individual has a unique preference when it comes to comfort. We will definitely keep your suggestions in mind when the time comes to replace our mattresses, and possibly opt for a firmer model.

Because our success is measured by how our guests evaluate our services and facilities, I want you to know that how much I genuinely appreciate your willingness to share your recent experience. Comments like yours tell us what we’re doing right, and show us areas in which we can improve, ensuring our ability to provide each guest with a positive stay.

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38 - 44 of 53 reviews

Reviewed July 3, 2012

This hotel is kept in good condition, very clean lobby and rooms. Breakfast was good.

  • Stayed: June 2012, traveled on business
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1  Thank Don G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2012

This was a great choice. Found nothing bad about the hotel, other than being twice the price of the competition. So only lower rating is about the value. Because of that, I will probably choose one of the other hotels in the area next visit.

  • Stayed: June 2012
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Thank 1buckley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2012

This Holiday Inn Express is A+quality. I think HOliday Inns are making a come back. We have stayed at several in the. Past few years and all have been very nice. This hotel was offered a clean room, nice check in staff. Very pleased overall

Room Tip: King room is very nice - roomy.
See more room tips
  • Stayed: May 2012, traveled as a couple
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Thank sboedeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thivr1207, Front Office Manager at Holiday Inn Express & Suites Three Rivers, responded to this reviewResponded May 23, 2012

Holiday Inn's are making a come back, and we've never been so proud to be a part of all the excitement! I am very happy that your stay with us was a pleasant one. Thank you for your encouraging words. We look forward to having you visit us again, safe travels!!

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Reviewed April 16, 2012

I stayed here because it was close to my business travels. BREAKFAST is key. it was a good quiet stay and I would most likely stay again

  • Stayed: January 2012, traveled on business
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Thank Nick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thivr1207, Front Office Manager at Holiday Inn Express & Suites Three Rivers, responded to this reviewResponded May 23, 2012

Thank you for choosing the Holiday Inn Express of Three Rivers for your business stay. You're right, breakfast is a very important factor in making any morning great - especially before work! The next time that you are in town, remember to ask the Guest Service Representative at the front desk for the "inside scoop" on area dining discounts. Two great meals will make your stay even better!

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Reviewed September 3, 2011

We booked this hotel because we had a family gathering in Marcellus. We expected just the basics - a clean room and a comfortable bed. We were pleasantly surprised to find helpful staff, a room with a small refrig, microwave, and a separate desk area, a large bathroom with an upscale feel, and a full, hot breakfast in the morning. We will happily return if we need a room in this area again.

  • Stayed: August 2011, traveled with family
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2  Thank kaymlt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2011

Conveniently located in a shopping and fast food area, about a mile from a historic and funky downtown. The breakfast features the signature cinnamon rolls, along with omelets, pancakes, bacon or ham or sausage, muffins, bagels, granola bars, yogurt, etc. Front desk staff very friendly and helpful.

  • Stayed: August 2011, traveled as a couple
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3  Thank ANNAMARGARET B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thivr1207, Front Office Manager at Holiday Inn Express & Suites Three Rivers, responded to this reviewResponded August 31, 2011

Thank you for your kind words! They say that breakfast is the most important meal of the day, but when we mix great guests with our energetic hostess, it's also the most fun. We look forward to seeing you the next time that you are in Three Rivers!

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Additional Information about Holiday Inn Express & Suites Three Rivers

Address: 1207 W Broadway St, Three Rivers, MI 49093-8319 (Formerly Holiday Inn Express Three Rivers)
Phone Number:
Location: United States > Michigan > St. Joseph County > Three Rivers
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Three Rivers
Price Range: $101 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Three Rivers 2.5*
Number of rooms: 56
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites of Three Rivers, Michigan. Conveniently located right off U.S. Highway 131 on W. Broadway St. 15 miles north from Interstate 80/90, 23 miles south from Interstate 94. Many restaurants and shopping within walking distance. Hotel features include complimentary Smart Start hot breakfast bar and free wireless high-speed. Visit Three Rivers, MI and Stay Smart at the Holiday Inn Express & Suites. The Holiday Inn Express & Suites of Three Rivers, MI is the perfect base to explore attractions such as Langley Covered Bridge, the Carnegie Center for the Arts, picturesque wineries, bountiful orchards, downhill skiing, and award winning golf courses. Just 20 minutes will put you in the heart of Amish Country in Shipshewana, IN., one of the nation s largest outdoor flea markets. Our business travelers will love our hotel s proximity to American Axle, Armstrong Intl., EATON, IAC Corporation, Intl Paper, as well as many other companies. For meetings, the hotel's meeting room can accommodate groups of up to 35 and dining options abound, with nearby Applebee s, Spencers Bar & Grill, Tokyo Steakhouse & Sushi, and C.J. s Fisher Lake Inn where The only thing they overlook is Fisher Lake . ... more   less 
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Also Known As:
Holiday Inn Express 3 Rivers
Holiday Inn Express Three Rivers Hotel Three Rivers
Holiday Inn Three Rivers
Three Rivers Holiday Inn

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