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“Convenient Hotel With Highly Responsive Service” 4 of 5 bubbles
Review of TownePlace Suites Detroit Sterling Heights

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TownePlace Suites Detroit Sterling Heights
Chesterland, Ohio
Level Contributor
726 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 470 helpful votes
“Convenient Hotel With Highly Responsive Service”
4 of 5 bubbles Reviewed June 29, 2013

TownePlace Suites is located in Sterling Heights about a half hour north of Detroit. I don't know if I'd stay there if I had business in the city center, but it is convenient for many locations north of the city.

The hotel is clean and convenient. My room (a studio) was relatively large and comfortable and included a kitchenette. Like a lot of hotels in this area in the wake of the bankruptcies of Chrysler and GM, I had the sense that the hotel had not been recently renovated, but was well maintained. Wi-fi is included in the price and was plenty fast for my needs, primarily email and surfing the web.

The hotel is directly across from a shopping mall (which I didn't use). I think because of the mall, there were at least a dozen different restaurants within a half mile or so. We ate at a Carrabba's, but there were many other chains and local restaurants located nearby. There is also a Kroger's grocery store in the area in case you want to buy food to make yourself in the kitchen area.

Breakfast wasn't fancy (cereal, bagels, coffee), but it was serviceable and free.

What made this hotel very good than merely good for me was the level and friendliness of the service. We were warmly greeted when we came in, and everyone we came in contact with was nice. I had a small problem with the air conditioning (which I think may even have been my own fault). When I called, someone came up within 3 minutes and then checked back 30 minutes later to make sure everything was fine (which it was).

TownePlace Suites is a good place to stay if you find yourself in the suburbs north of Detroit.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ElaineAndGreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
    29
    41
    13
    4
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Lake City, Michigan
1 review
5 of 5 bubbles Reviewed June 21, 2013

I stay here a couple times a month, and find it very relaxing. Location to my work, huge choice of resturants and shopping (for those who like to do that). The staff here are marlevous. Greeted with smiles all the time.

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarnia, Canada
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed June 12, 2013

My girlfriends and I go on a weekend shopping trip every year and for the last 3 years we have stayed here. The service is always exceptional, the rooms clean, tidy and comfortable and location is excellent. This stay was no exception. We were upgraded to a 2bdrm suite from a studio, wonderful surprise. Room was spacious, clean and comfortable. Front desk clerks were very friendly and always greeted you with a smile and hello. Location can't be beat. Walking distance to Lakeside Mall and numerous restaurants and shops within the circle. Less than 10 minute drive to Partridge Creek Mall. The breakfast is average but gives you something to get the day started. At one time they did not even offer breakfast so I am glad they now have at least a continental breakfast to offer. We will definitely be staying here again next year.

Room Tip: Higher floors are quieter. Take the stairs, they are 10x quicker than the elevator.
See more room tips
  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed May 28, 2013 via mobile

This hotel was horrible! I have stayed in many hotels and this was by far my worst stay yet! The walls are so thin! You can hear other people's conversation next door. The breakfast was so bad. Everything was expired! We let the desk clerk know and they put the same breakfast out the next day!!!! The hotel needs some updating. The area is nice and close to the mall.

  • Stayed February 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank jtravel670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 14, 2013

I wanted to have a reclining chair. The one I had was broken, I got another one that was "too stiff", but they finally got me one that was much more confortable and I really and truly appreciate that.

Room Tip: I was shown 4 different rooms until I found the one I liked.
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  • Stayed May 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Virgilio V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
71 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed May 9, 2013

The neighborhood is fantastic. Everything is within 1/2 mile from the hotel. It is a long drive to Detroit, about 35 minutes. We only needed to go to Warren, so this was fine. Spacious rooms, wonderful staff. Beds were excellent, good water pressure, Continental Breakfast was lame.

Room Tip: Get the 2 bedroom suite. Very worth the extra $10
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jwong29371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harbor Springs, Michigan
Level Contributor
391 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
4 of 5 bubbles Reviewed April 26, 2013

As a premier elite Marriott Rewards member, I have stayed at numerous Marriott facilities throughout the US, both short term and long term stay. They are generally excellent choices, and this particular hotel is no exception. Although my wife and I stayed only one night, it was a better value than a room at a short term stay hotel. The studio suite was well equipped, with a full refrigerator, electric range, large flat panel TV, a very comfortable bed, and a pleasant and helpful staff. Wi-Fi is complimentary, fast, and easy to connect. There is also an indoor swimming pool and a well-equipped workout room.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LouBobHarborSprings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Detroit Sterling Heights

Property: TownePlace Suites Detroit Sterling Heights
Address: 14800 Lakeside Circle, Sterling Heights, MI 48313-1344
Phone Number:
Location: United States > Michigan > Sterling Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Sterling Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Detroit Sterling Heights 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Detroit Sterling Heights Hotel Sterling Heights
Towneplace Suites Sterling Heights

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