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“Hockey tournament stay”

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Holiday Inn Southgate - Heritage Center
Ranked #5 of 8 Hotels in Southgate
Reviewed November 5, 2012

In town for a hockey tournament and pleasantly surprised ! The staff at the front desk were very pleasant and helpful, bar service (waitress had only been working there a couple of days) was excellent, rock and roll band was outstanding !, food was great and the beds clean and comfortable. We didn't have the opportunity to make use of the pool but the patio was huge and pool a great size. Because the team had booked so many rooms, we got an extra room for free which kept the teenagers on the team together in between games, hopefully having given a reduction in noise for the rest of the hotel patrons.
There was also a shuttle available upon request for travel within a five mile radius of the hotel.
Only drawback was that the bathroom sink was not behind the bathroom door but rather part of the room making it difficult to get ready early before the family without waking anyone.

Room Tip: Heating unit noise - there are at least two types of air conditioners, one with knobs and a digital...
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  • Stayed: November 2012, traveled with family
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Thank Winddancer367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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136 - 142 of 171 reviews

Reviewed September 20, 2012

We cannot say enough superlatives for the staff of the hotel from Theresa, the manager to Grace at the desk,Bobbette and the other restaurant managers and Soito who drove us in the van Everyone was warm and friendly and very helpful They went the extra mile I recommend it withour reservation
The location was good, close to the airport and the van accessable to drive you within a 3 - 5 mile radius

  • Stayed: September 2012, traveled with family
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Thank sheila g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2012

I have stayed at this hotel several times for work and other events and the new bar and grill manager Bobbette is by far the best one they have had in a long time, She is very good at what she does, and by what i've seen being in there, she works very hard!! Hope they keep her around, and myself and my family will be coming back!

  • Stayed: June 2012, traveled on business
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1  Thank JJ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2012

I have been to this hotel on many occasions. The office staff always seem to bend over backwards to help. The rooms are clean and the service and amenities are impeccable. On a recent trip we were celebrating my mother's 80th birthday. The restaurant/bar manager made sure the event was memorable. The manager went above and beyond.The entire staff was so friendly.
Every time I come to the Detroit-metro area I visit this hotel. I also refer it too my friends and relatives who live in the area for parties and Sunday brunches. You won't be sorry.

  • Stayed: January 2012, traveled with family
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1  Thank Marty E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2012

Stayed here earlier this year for a friends wedding. Hotel staff and management are very friendly and helpful they got us everything we needed. Went down to the bar the night before the wedding and had a few drinks and listened to a band, chatted with the resturant manager, She was very poliet and made sure our stay at the hotel was going very well. The hotel is a little out dated i must agree on that, & that the lobby front desk area plays it up well. But other than a few minor things, our overall stay was very good!

  • Stayed: April 2012, traveled with family
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4  Thank ak2011jjh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2012

This was my second trip everything was up dated friendly staff, the restaurant and bar I would give a 10 I really enjoy the bands on the weekends. The rooms were up dated all and all I really enjoyed my weekend.

  • Stayed: March 2012, traveled with family
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4  Thank jaxs218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2012

Had a great stay, staff was very friendly, and they treated me very well as a Priority Club Platinum member with free coupons at the bar/restaurant. Nice indoor pool and hot tub, and close to I-75. Nice bed and flat screen TV. The only downside was that the hotel was a bit aged, though it had been remodeled. It has the layout of the "traditional" Holiday Inns that were popular in the 80s and 90s. You can tell it is an older hotel, but that didn't diminish my stay.

I would definitely recommend this hotel to others,especially if you have Priority Club status, as they treated me very well.

  • Stayed: May 2012, traveled on business
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4  Thank carcross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Southgate - Heritage Center

Address: 17201 Northline Rd, Southgate, MI 48195-2781
Phone Number:
Location: United States > Michigan > Southgate
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 8 Hotels in Southgate
Price Range: $114 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Southgate - Heritage Center 3*
Number of rooms: 339
Official Description (provided by the hotel):
The Holiday Inn Hotel Southgate Banquet & Conference Center is the place to be for business or pleasure. Luxurious, spacious, clean & comfortable rooms await you in the downriver Detroit area. You will be treated like royalty with friendly, hospitable service. The Holiday Inn Southgate Banquet & Conference Center is the place to be and be seen. Your hotel features Downriver's largest indoor pool, whirlpool, exercise room, award winning & outstanding restaurant - Charlie s Chophouse - and lounge - Club Charlie s - with live entertainment on weekends. Our luxurious & elegantly decorated ballrooms accommodate 10-700 people. With over 35 years of combined experience, we welcome you to see for yourself why the Holiday Inn Southgate Banquet & Conference Center is second to none. The Holiday Inn Southgate Banquet & Conference Center is nestled in a beautiful, safe and comfortable suburban community, conveniently located off interstate I-75 exit 37 and Northline Road. Just 15 minutes from the heart of downtown Detroit, Detroit Metropolitan Airport 9 miles, Greenfield Village, Henry Ford Museum & Ford Rouge Tour 9 miles, MGM Casino, Greektown Casino, Motor City Casino, Casino Windsor, Comerica Park (Detroit Tigers) Ford Field, DIA Detroit Institute of Arts, Fox Theater, Joe Louis Arena, Cobo Hall, and so much more! Customer service is our top priority. Smiling & friendly faces await your next trip to the Detroit area. ... more   less 
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Also Known As:
Holiday Inn Southgate - Heritage Hotel Southgate
Southgate Holiday Inn

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