We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Covered all the requirements”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Embassy Suites by Hilton Detroit Southfield
Ranked #12 of 19 Hotels in Southfield
Detroit, United States
1 review
“Covered all the requirements”
Reviewed September 16, 2013

Staff were all polite but noticed little details I don't typically see from Hilton Brand Hotels, Coffee cup on floor in hallway the entire weekend. AC unit broken, maintenance man was unsettling, pinkish stains on carpet by bed. Breakfast was disappointing.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

787 reviews from our community

Traveler rating
    172
    169
    138
    161
    147
See reviews for
276
68
45
347
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Belmont, United States
1 review
Reviewed September 16, 2013

We have stayed here several times in the past and will do so in the future. Good breakfast, nice facilities, comfortable spacious rooms. My kids love the atrium and pool area and my wife and I enjoy the evening reception. Staff has always been courteous and helpful

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai Region, China
Level Contributor
143 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed September 14, 2013 via mobile

It has been a long time since I stayed here the last time, glad to see that the breakfast still is great, really good location if you have some business around Southfield, close to many restaurants, but the downside was to find out when I was entering the room to see the room carpet with black stains, it looked like there was some work done on the room but forgot to clean, it was too late and I was too tired to complain and fill a claim at the end it was not a big deal for me, but such a big chain should page more attention to this details, it makes them look bad and probably loose some customers in the process.

Room was #911

Other than that, very friendly staff

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank okumare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Little Rock, United States
1 review
Reviewed September 11, 2013

We were in town for a funeral and we rented two rooms in both rooms the carpet and sofa was stained. In one room the table was so weak and wobbly. The bath tub was peeling. The pull out sofa was broke.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESMGMT, Director of Sales at Embassy Suites by Hilton Detroit Southfield, responded to this review, September 12, 2013
First of all, thank you for your candid feedback of your stay with us. I appreciate you selecting our hotel. I understand that you were disappointed with some issues at our hotel and more specifically regarding our cleanliness. I very much apologize if you found stains in carpet and sofa of the two rooms you stayed. I am actively working with our housekeeping team to ensure our standards of cleanliness and comfort are consistently met. We strive on providing our guests with a clean and comfortable stay and we will do everything we need to do to ensure that this issue does not occur again. I am always looking for reviews to provide insight into our guests experience and I will keep your review in mind.

Thank you again for your feedback and I invite you back to stay with us the next time your travels bring you to the area.


Gail M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Southfield hotels

Mesa, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 9, 2013

I've stayed at the Embassy Southfield a total of 8 times in the last year. Generally speaking it is a good solid stay with little to no troubles experienced. Their kitchen is pretty good, although their menu never changes at night. The complimentary breakfast is well stocked and staffed by decent Chefs. (no waffles though) But if you have business north of Detroit, its handy to several freeways and a quick trip north from Metro Airport.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ian Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
624 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed September 7, 2013

I stayed here for one night in mid-August while in Detroit for work. I am an HHonors member and usually stay at Hampton Inns for the price/quality, but this property had a great rate, especially for a full suite!

I can agree with other reviewers on the A/C, as it wasn't optimal but it kept the room at a moderate temperature (it was unseasonably cool this week). The staff was friendly and professional, the room was clean and well-maintained, and the common areas were also clean and neat.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Ontario, Canada
1 review
Reviewed September 4, 2013

Above average service. Newly renovated lobby and clean suites. Highly recommend for its excellent value Complimentary breakfast was excellent with all staff very polite and professional. Close to downtown Detroit and extremely accessible to downtown attrctions

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Delaruss F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Southfield hotels
0.2 mi away
Hilton Garden Inn Detroit-Southfield
1.3 mi away
Detroit Marriott Southfield
Detroit Marriott Southfield
#6 of 19 in Southfield
3.5 of 5 bubbles 315 reviews
1.4 mi away
Courtyard Detroit Southfield
Courtyard Detroit Southfield
#3 of 19 in Southfield
4.0 of 5 bubbles 227 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
SpringHill Suites Detroit Southfield
3.3 mi away
Comfort Suites Southfield
Comfort Suites Southfield
#1 of 19 in Southfield
4.5 of 5 bubbles 273 reviews
3.0 mi away
The Westin Southfield Detroit
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Detroit Southfield? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Detroit Southfield

Property: Embassy Suites by Hilton Detroit Southfield
Address: 28100 Franklin Rd, Southfield, MI 48034-5514
Phone Number:
Location: United States > Michigan > Southfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 19 Hotels in Southfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites by Hilton Detroit Southfield 3*
Number of rooms: 239
Official Description (provided by the hotel):
***WE ARE CURRENTLY UNDER-GOING A MULTI MILLION DOLLAR RENOVATION. COMPLETION IS EXPECTED MARCH 2016*** The Embassy Suites Detroit - Southfield is the only full-service, all-suite hotel in the center of it all. Our Detroit - Southfield hotel is just 20 minutes away from almost every metro area destination. Business and corporate guests find the volume of local and high-profile businesses in the hotel's vicinity impressive and convenient. Enjoy spacious, two-room suites equipped with all the amenities of home including two modern televisions, plush furnishings, a small kitchenette, and luxurious bathroom. Wake up every morning to a complimentary cooked-to-order breakfast, and cap off the night with our complimentary Evening Reception happy hour. Our friendly staff can address all your needs and will ensure a pleasant experience. We look forward to seeing you, and we hope you enjoy your Southfield stay! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, HotelQuickly, HotelsClick and Hotel.de so you can book your Embassy Suites by Hilton Detroit Southfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Detroit Southfield Hotel Southfield
Embassy Suites Southfield
Southfield Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing