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“Lovely Retreat”

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Hilton Garden Inn Detroit-Southfield
Ranked #3 of 20 Hotels in Southfield
A TripAdvisor Member
“Lovely Retreat”
Reviewed January 10, 2014

This is the perfect getaway--so close to the city and yet far enough away to give the feeling of serenity. This hotel is clean--rooms are spacious and modern. The staff is amazing!! Indoor pool and hot tub are both clean and inviting.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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513 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Cincinnati, United States
1 review
Reviewed January 3, 2014

Everyone was extremely friendly from reservations through to check-out. I had to leave a day early, but I was unable to check out early in the day because I didn't find out I was leaving until late afternoon. The staff was so helpful and willing to check me out for that same day without charging and extra stay or extra fee for late check out.

  • Stayed December 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Molly K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level 5 Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 30, 2013

The hotel itself is pretty standard for Hilton Garden - rooms are clean, nothing fancy, good front desk service. As a business traveler, I consider the hotel restaurant slightly more than say the casual traveler, which is why this is just an "average" review as opposed to a "very good." I stayed here twice within a few weeks of each stay, and I have to say the restaurant was not very good. The bartender was probably the most unfriendly bartender in a hotel I've ever met. Food service workers have one of the hardest jobs in the world so it's with no joy that I say this, but it was so off-putting that I have to mention it, and when you have a bar full of strangers making that a topic of conversation, you know it's bad. Like I said, for most, this probably doesn't matter, but for those on business, save your money here and go spend it somewhere else for dining or drinks. Otherwise, the hotel isn't a bad option at all in the area.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Chcgo32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 11, 2013

very clean hotel, good location, all staff very friendly, full breakfast included - was disappointed on the 2nd day as according to in room info breakfast was served till 10 - but not on weekdays - so missed out - good value for money though - pool was being worked on so can't rate the extra amenities.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank alisonj730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erie, Pennsylvania
Level 4 Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 10, 2013

What a great way to end a long day! The staff was incredibly helpful and friendly - we were a late check in and since the "snacks" were not out, they offered us cookies an tea which was perfect. The beds were the most comfortable I have been in in years, the room was great and clean. Wish I had been there for more than one night!~ I especially want to thank Allison who checked us in at night and I believe her name is Shanieka (?) who was above and beyond friendly and helpful in the morning. It was easy to get to, the breakfast was wonderful - cooked to order rather than the standard mystery eggs I had had in other places.

Room Tip: Our room was quiet - can't imagine any room being less than stellar
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cindy126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellenwood, United States
1 review
Reviewed November 9, 2013

Beautiful Inn, clean rooms, excellent staff from the front desk, housekeeping and most of all the breakfast staff. Hats off to the chefs, they both make excellent omelets and the choices for breakfast are there from waffles to yogurt, fruit and special orders. It's worth the 20 mins from the airport to find a luxury hotel, the ones close to the airport from the outside looked like I would not want to set foot in. And don't forget to use your AARP if you have it for a great rate!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterey, MA, United States
1 review
Reviewed November 8, 2013

Overall very good - disturbed by noise from a soccer team booked on the same floor without adequate adult supervision. Also, booked overlooking the heating/air conditioning unit - could hear the hum which bothered me. Would book again, but next time ask that I be placed in a quieter room. Had a queen bed - the mattress was excellent.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Detroit-Southfield

Property: Hilton Garden Inn Detroit-Southfield
Address: 26000 American Dr, Southfield, MI 48034-6170
Phone Number:
Location: United States > Michigan > Southfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Southfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Detroit-Southfield 3*
Number of rooms: 194
Official Description (provided by the hotel):
At the NEW Hilton Garden Inn Detroit Southfield hotel in Southfield, Michigan our guests will find everything they need, including deluxe accommodations, friendly service and a relaxed atmosphere. The Hilton Garden Inn is located 12 miles from Downtown Detroit and 20.5 miles from Detroit Metro Airport (DTW). We are only minutes away from major businesses such as; Blue Cross Blue Shield, Accenture Corporation, BASF, Charter One Bank, IBM, Lear Corporation, Daimler Chrysler, Denso North America. ... more   less 
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Also Known As:
Hilton Garden Hotel Southfield
Hilton Garden Inn Southfield
Hilton Southfield
Southfield Hilton Garden Inn

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