my experience has included outstanding reception assistance and customer care/attention from Miss Coral at the front desk, through maintenance staff attentiveness, all the way to pleasant time for impromptu conversation directly with Mgrs Curtis and Valerie in the back office. the rooms have been extremely comfortable after 14-16 hour workdays when i'm visiting, and when there was once a small concern with my room, management immediately switched me out to my normal and expected level of comfort there. mine may not match the opinion of every guest, but this facility has performed what I literally told the mgrs could be done: a conquest of my patronage, pulling me away from other regional hotels that i've normally supported. kudos.
- Official Description (provided by the hotel):
- Corporate hotel located in Southfield's city center, offering free high speed Internet, complimentary daily hot breakfast buffet, M-Th evening manager's reception. Easy access to many restaurants, shopping and entertainment. ... more less
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- Also Known As:
- Hawthorn Suites By Wyndham Detroit Southfield Hotel Southfield
- Hawthorn Suites Southfield
- Southfield Hawthorn Suites