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Review of SpringWood Suites

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SpringWood Suites
Ranked #17 of 20 Hotels in Southfield
Reviewed November 28, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank WILLIAM E
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ajay D, General Manager at SpringWood Suites, responded to this reviewResponded November 28, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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693 - 699 of 805 reviews

Reviewed November 27, 2012

Came from Toronto to attend a family function and booked a few rooms at this hotel. Our first impression was positive as the rooms were nicely made, were spacious and had free wifi which was a bonus. The nice woman at check-in even assured that all our rooms were located within the same building which was nice.

The only issue we had was with the front desk staff, especially with a woman by the name of Nicole who was VERY rude when my wife called from our room inquiring about checking out a day early. She literally hung up on her while my wife was talking to her on the phone. Then when i went to check out myself, she was VERY rude with me and made up excuses as to why she couldn't give me a receipt when one of my other guests received one only a few minutes earlier?? She didn't let me ask too many questions as it was evident she was getting frustrated....and for no apparent reason!!

Anyway, this hotel is great if you can avoid speaking with the front desk! I'd recommend it for a short 1 or 2 day stay, but for longer, spend the extra few bucks and stay at a brand name hotel!!

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajay D, General Manager at SpringWood Suites, responded to this reviewResponded November 28, 2012

Thank you for taking the time out of your schedule to provide us feedback regarding your recent stay at our hotel. Hotel staff appreciates your recognition of their service, it fuels our drive to excel at what we do and make your experience the best it can be.

We hope to be of service to you in the future. Sincerely, Ajay Dutt GM Hawthorn Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2012

We stayed in a studio apartment unit in bldg.#15. (full kitchen, full bath, separate vanity/mirror/sink area outside of tub/shower and toilet, 'batchelor-style living room/sleep area with 4 seater couch, coffee table & TV, bed.) We asked for a quiet location and we received a quiet unit. We found it very spacious for two. We were on the 2nd floor/top floor - no elevator - outdoor wooden stairs.
The queen bed had clean white linens, including a linen sheet 'duvet' cover, ie. freshly laundered duvet cover. No sign of bugs. We found the bed soft but comfortable and had a good sleep.
Re: other reviews, yes, there were marks on the walls, carpet, couch - etc. it is worn. But the marks seemed like dents, scuffs, etc - NOT scary substances. So not exactly what you'd be using for a deluxe weekend away. But the unit also smelled clean and looked like everything had been cleaned - the floors washed or vacuumed, counters cleaned, the fridge and microwave were spotless. THe bathroom sink and tub were clean. The shower stall could use a mildew remover on some of the seams, but again, overall, the surfaces were clean.
There is a full kitchen but, as noted by others, one must supply their own utensils, dishes, pots and pans, etc. We found the fridge and microwave handy.
There is a full breakfast supplied in the main lobby/reception area (6:30am-9:30am): eggs, sausage patties, fresh-made biscuits, coffees, teas, juices, cereals (hot & cold), yogurts, bagels and bread for toasting & jams & peanut butter & cream cheese. Gets crowded near 9am-9:30am time but we were just leaving then.
The front desk staff on both evening and morning shifts were friendly and helpful. We got the room through a discount travel site so the value was excellent.

Room Tip: Ask for a quieter location if that is important.
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  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank olddaughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajay D, General Manager at SpringWood Suites, responded to this reviewResponded November 28, 2012

Thank you for taking the time out of your schedule to provide us feedback regarding your recent stay at our hotel. Hotel staff appreciates your recognition of their service, it fuels our drive to excel at what we do and make your experience the best it can be.

We hope to be of service to you in the future. Sincerely, Ajay Dutt GM Hawthorn Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank JOANN F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ajay D, General Manager at SpringWood Suites, responded to this reviewResponded November 28, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 25, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank SUNNY587
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ajay D, General Manager at SpringWood Suites, responded to this reviewResponded November 26, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 23, 2012 via mobile

Firm bed with pillow top for sore achy legs was awesome! Big fridge, spacious bathroom prep area, large litchen area with counter and bar chairs, internet, couch. It felt like we were staying in a little cabin. There were some stains but people spill things.

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Halloweengurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajay D, General Manager at SpringWood Suites, responded to this reviewResponded November 26, 2012

Thank you for taking the time out of your schedule to provide us feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Sincerely, Ajay Dutt GM Hawthorn Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A Wyndham traveler
CHEBOYGAN
11
Reviewed November 22, 2012

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
1  Thank A Wyndham traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ajay D, General Manager at SpringWood Suites, responded to this reviewResponded November 26, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about SpringWood Suites

Address: 26700 Central Park Blvd, Southfield, MI 48076-4134 (Formerly Hawthorn Suites by Wyndham Detroit Southfield)
Location: United States > Michigan > Southfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 20 Hotels in Southfield
Price Range: $63 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringWood Suites 2.5*
Number of rooms: 144
Official Description (provided by the hotel):
Corporate hotel located in Southfield's city center, offering free high speed Internet, complimentary daily hot breakfast buffet, M-Th evening manager's reception. Easy access to many restaurants, shopping and entertainment. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Detroit Southfield Hotel Southfield
Hawthorn Suites Southfield
Southfield Hawthorn Suites

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