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“Comforting, peaceful eperienc.”

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The Westin Southfield Detroit
Ranked #4 of 19 Hotels in Southfield
1 review
“Comforting, peaceful eperienc.”
5 of 5 bubbles Reviewed January 25, 2013

We had an altercation with a private delivery company and were upgraded to a junior suite thanks to manager Michelle. After the move we felt more comfortable and enjoyed the rest of our stay. Big ups to the rest of the staff that was present on the night of January 25th.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frnkcerra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review, January 31, 2013
We certainly realize how stressful moving can be and we’re very pleased that you were able to enjoy a refreshing stay at The Westin Southfield Detroit during this time. Our Associates strive to ensure that each guest’s encounter is personal and that you leave more relaxed than when you arrived. Thank you for your kind words of encouragement and for your gracious review. Stay well.
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635 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Miami, Florida
Level Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed January 18, 2013

i was there for business, the hotel is nice, regular westin hotels, my room was spacius and the beds are GREAT! good size bathroom... the only bad thing the people from the room next to my were smoking weed all nigth!
service in the restaurant for breakfast start at 7:00pm, food was good and very good service, the conciege, valet and front desk personal were FANTASTIC! the best feauture of this hotel in my opinion!!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank patty05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review, January 21, 2013
While we are very happy to hear that you enjoyed our spacious guestrooms, Heavenly Bed® and delectable dining options, we do apologize that your experience was not fully refreshing. Should our guests experience any issues, we encourage them to share it with our Management Associates during their stay so we can address them immediately. Thank you for your gracious compliments for our staff and we look forward to greeting you again soon at The Westin Southfield Detroit. Until then, be well.
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Ypsilanti, Michigan
Level Contributor
4 reviews
4 of 5 bubbles Reviewed January 14, 2013

We headed out to Westin Southfield for a quick getaway. Overall I really enjoyed myself. The room was very clean which is extremely important to me!! Nice bathroom, wonderful shower. We were on the 9th floor which gave us a nice view! We had a lot of plans so we didn't spend a huge amount of time in the hotel room.. but I still enjoyed it. The bed was very comfy, the only drawback for me was the young man who checked me in... he was a bit snotty but other than that we had a blast.

Room Tip: The higher floors give a good view.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Nataki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review, January 21, 2013
It is certainly wonderful that you had the opportunity to enjoy a getaway and we are flatted that you chose The Westin Southfield Detroit as your place to stay. We are disappointed to hear about your encounter during check-in and will be sure to re-emphasize our standards of warm hospitality to our staff. Thank you for letting us know how much you enjoyed your stay and it would be our pleasure to have you stay with us again. Be well.
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Chicago, Illinois
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed January 7, 2013

We stay here two or three times a year to visit relatives. This place is always my first choice. Comfy beds quite rooms. One minor issue is that the pool is very shallow, but otherwise we have never had any issues.

Room Tip: Away from elevator
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChicagoNoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review, January 14, 2013
We are delighted that your recent stay at The Westin Southfield Detroit was enjoyable and we truly appreciate your gift of feedback. Spending time with family is priceless and we’re so happy that you have that opportunity several times a year. Your gracious comments will be shared with our Associates as we’re sure it will make their day. Thank you for your review and we look forward to greeting you again soon. Be well.
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Ann Arbor
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed December 28, 2012

While the hotel is clean, there is no specialness about it. My wife and I came here for a weekend away from Ann Arbor, with kids. Pool was ok. Clean, but unremarkable. I agree that the hotel does not seem on par with other Westins.

Looked for concierge in lobby, but couldn't find one (front desk was busy). Bellman was very courteous. Called and talked to a concierge, and asked for help finding a casual Italian restaurant nearby. Recommendation was for $$$ restaurant, too fancy for kids. He did not seem very knowledgeable. Would up at bad pizza place nearby.

Have stayed at Westin Book Cadillac downtown before; that hotel is much more in line with what I've experienced at other Westins.

  • Stayed December 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank Alfredo101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review, January 2, 2013
Please accept our sincerest apologies for any issues that made your experience less than impeccable. We do regret that your family weekend away was not more enjoyable and we will be sure to share your review with our Associates, as we are always striving to improve anything that will ensure a more enjoyable stay for each of our guests. Thank you for your review. Be well.
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Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed December 28, 2012

This is a very good hotel with few downsides: No free internet. No free breakfast.

Positives: I used the business center and that was very helpful. The sessions are too short and it logs you off after 30 minutes. They still use windows XP!!!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MoNabhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review, January 2, 2013
Thank you for sharing your recent experience at The Westin Southfield Detroit. While we’re happy to learn you enjoyed our spacious guestrooms, we do regret that you had challenges during your stay. We would like to clarify that we do offer complimentary internet access within all public areas of the hotel, giving our guests the flexibility to enjoy it in-room for a nominal fee, or relax in our spacious lobby or lounge. Thank you again for your review. Stay well.
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southfield
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 27, 2012

The staff is so wonderful, kind, calm and helpful.

The room is always so comfortable/spacious, the bathrooms are stellar and the covered free parking is so easy.

Stressless, good restaurant food and service and so comfortable!

I travel to southfield for business often, only want to stay here.

I love staying here!

Room Tip: Front side.
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Seriousaboutcomfort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review, January 2, 2013
We are certainly thrilled that you had such a refreshing and comfortable stay at The Westin Southfield Detroit and enjoyed our heavenly accommodations and amenities. It makes us very happy to hear from our return guests and we will be sure to share your high praise with our Associates. We look forward to welcoming you back very soon and thank you for your gracious review. Be well.
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Additional Information about The Westin Southfield Detroit

Property: The Westin Southfield Detroit
Address: 1500 Town Center, Southfield, MI 48075
Phone Number:
Location: United States > Michigan > Southfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 19 Hotels in Southfield
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Southfield Detroit 4*
Number of rooms: 388
Official Description (provided by the hotel):
Near the quiet suburbs and only being 20 minutes from downtown, The Westin Southfield Detroit is near many Fortune 500 headquarters and with access to the Southfield Town Center's 5 corporate towers. ... more   less 
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Also Known As:
The Westin Southfield Detroit Hotel Southfield
Westin Southfield Detroit
Southfield Westin

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