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“Quick little getaway”

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The Westin Southfield Detroit
Ranked #4 of 20 Hotels in Southfield
Ypsilanti, Michigan
Level 1 Contributor
4 reviews
“Quick little getaway”
Reviewed January 14, 2013

We headed out to Westin Southfield for a quick getaway. Overall I really enjoyed myself. The room was very clean which is extremely important to me!! Nice bathroom, wonderful shower. We were on the 9th floor which gave us a nice view! We had a lot of plans so we didn't spend a huge amount of time in the hotel room.. but I still enjoyed it. The bed was very comfy, the only drawback for me was the young man who checked me in... he was a bit snotty but other than that we had a blast.

Room Tip: The higher floors give a good view.
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  • Stayed January 2013, traveled as a couple
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Helpful?
Thank Nataki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review, January 21, 2013
It is certainly wonderful that you had the opportunity to enjoy a getaway and we are flatted that you chose The Westin Southfield Detroit as your place to stay. We are disappointed to hear about your encounter during check-in and will be sure to re-emphasize our standards of warm hospitality to our staff. Thank you for letting us know how much you enjoyed your stay and it would be our pleasure to have you stay with us again. Be well.
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655 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (114)
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English first
Chicago, Illinois
Level 4 Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 7, 2013

We stay here two or three times a year to visit relatives. This place is always my first choice. Comfy beds quite rooms. One minor issue is that the pool is very shallow, but otherwise we have never had any issues.

Room Tip: Away from elevator
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  • Stayed October 2012, traveled as a couple
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Helpful?
Thank ChicagoNoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review, January 14, 2013
We are delighted that your recent stay at The Westin Southfield Detroit was enjoyable and we truly appreciate your gift of feedback. Spending time with family is priceless and we’re so happy that you have that opportunity several times a year. Your gracious comments will be shared with our Associates as we’re sure it will make their day. Thank you for your review and we look forward to greeting you again soon. Be well.
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Ann Arbor
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed December 28, 2012

While the hotel is clean, there is no specialness about it. My wife and I came here for a weekend away from Ann Arbor, with kids. Pool was ok. Clean, but unremarkable. I agree that the hotel does not seem on par with other Westins.

Looked for concierge in lobby, but couldn't find one (front desk was busy). Bellman was very courteous. Called and talked to a concierge, and asked for help finding a casual Italian restaurant nearby. Recommendation was for $$$ restaurant, too fancy for kids. He did not seem very knowledgeable. Would up at bad pizza place nearby.

Have stayed at Westin Book Cadillac downtown before; that hotel is much more in line with what I've experienced at other Westins.

  • Stayed December 2012, traveled with family
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Helpful?
Thank Alfredo101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review, January 2, 2013
Please accept our sincerest apologies for any issues that made your experience less than impeccable. We do regret that your family weekend away was not more enjoyable and we will be sure to share your review with our Associates, as we are always striving to improve anything that will ensure a more enjoyable stay for each of our guests. Thank you for your review. Be well.
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Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 28, 2012

This is a very good hotel with few downsides: No free internet. No free breakfast.

Positives: I used the business center and that was very helpful. The sessions are too short and it logs you off after 30 minutes. They still use windows XP!!!

  • Stayed November 2012, traveled on business
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Helpful?
Thank MoNabhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review, January 2, 2013
Thank you for sharing your recent experience at The Westin Southfield Detroit. While we’re happy to learn you enjoyed our spacious guestrooms, we do regret that you had challenges during your stay. We would like to clarify that we do offer complimentary internet access within all public areas of the hotel, giving our guests the flexibility to enjoy it in-room for a nominal fee, or relax in our spacious lobby or lounge. Thank you again for your review. Stay well.
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southfield
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 27, 2012

The staff is so wonderful, kind, calm and helpful.

The room is always so comfortable/spacious, the bathrooms are stellar and the covered free parking is so easy.

Stressless, good restaurant food and service and so comfortable!

I travel to southfield for business often, only want to stay here.

I love staying here!

Room Tip: Front side.
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  • Stayed December 2012, traveled on business
    • Value
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Helpful?
Thank Seriousaboutcomfort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review, January 2, 2013
We are certainly thrilled that you had such a refreshing and comfortable stay at The Westin Southfield Detroit and enjoyed our heavenly accommodations and amenities. It makes us very happy to hear from our return guests and we will be sure to share your high praise with our Associates. We look forward to welcoming you back very soon and thank you for your gracious review. Be well.
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Plymouth, Minnesota
1 review
Reviewed December 26, 2012

The Housekeeper for our room was outstanding. She was very considerate of our time in the room and called to confirm when we would be leaving our room to begin cleaning. My Wife and I have stayed here several times due to the professionalism of the Front-desk, and comfortable accommodations from the front door to the restaurant. We would highly recommend anyone to stay in here.

Room Tip: Obtain a Starwood & AAA memberships. The Preferred Starwood Suites Floor is very quite, with aff...
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  • Stayed December 2012, traveled with family
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Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review, January 2, 2013
At The Westin Southfield Detroit, we constantly strive to exceed our guest’s expectations and take pride in delivering an exceptional experience. We greatly appreciate your recommendation and are truly delighted by your kind words for our Associates and in-house restaurant, Tango. It would certainly be our pleasure to welcome you back for another wonderful stay in the future. Until then, be well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level 6 Contributor
143 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed December 4, 2012

I just wanted to say I had a great time here when I stayed for the American Advertising Federation College competition. I wanted to take the bed home. I was so comfy that I rolled over and spooned my roommate because I thought I was at home. Awkward, but she just went with it. Also, bless their hearts for being so tolerant of all of those drunk college kids. I can admit we weren't very well behaved but appreciated your patience. Good location, comfy beds!

  • Stayed May 2012, traveled with friends
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Helpful?
1 Thank IndyRunner1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review, December 10, 2012
Thank you for taking the time to express your enjoyment regarding our Heavenly Bed®! It makes us very happy to learn that you left our hotel feeling refreshed and rejuvenated and that our convenient location worked out so well for you. It would be our pleasure to welcome you back anytime and we thank you for your review. Be well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Southfield Detroit

Property: The Westin Southfield Detroit
Address: 1500 Town Ctr, Southfield, MI 48075-1141
Phone Number:
Location: United States > Michigan > Southfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 20 Hotels in Southfield
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Southfield Detroit 4*
Number of rooms: 388
Official Description (provided by the hotel):
Near the quiet suburbs and only being 20 minutes from downtown, The Westin Southfield Detroit is near many Fortune 500 headquarters and with access to the Southfield Town Center's 5 corporate towers. ... more   less 
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Also Known As:
The Westin Southfield Detroit Hotel Southfield
Westin Southfield Detroit
Southfield Westin

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