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“My Choice When Visiting LSSU”

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Holiday Inn Express Sault Ste. Marie
Ranked #6 of 18 Hotels in Sault Ste. Marie
Certificate of Excellence
Reviewed October 3, 2013

I've stayed at this hotel many times when visiting the campus of Lake Superior State University. The rooms are clean and the staff is friendly. Location is great - right off the expressway. Breakfast was fine.

  • Stayed: October 2013, traveled on business
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Thank DMHDetroit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pat802, Guest Relations Manager at Holiday Inn Express Sault Ste. Marie, responded to this reviewResponded October 7, 2013

Dear DMHDetroit,
We are very pleased to hear that you had a great stay with us. Thank you for taking the time to fill out a review, we value our guest's opinions as they help us ensure we our providing our guests with the high standards we strive to reach. We look forward to seeing you again sometime soon.

Thank you again,
Tressa H.
G.E.C.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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166 - 172 of 285 reviews

Reviewed September 30, 2013

Location is ok. Right off the freeway. Older hotel, relatively clean and comfortable. Staff was very friendly. Room was quiet and a good size. Walked the dog up the hill around the campus and up the walking trail that goes toward the airport. Nothing spectacular, nothing wrong. Dogs allowed and lots of grass for walking and other business.

  • Stayed: September 2013, traveled with family
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Thank Stephanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Sault Ste. Marie, responded to this reviewResponded October 15, 2013

Dear Stephanie G,

Thank you for your review. I am glad you had a good overall stay. We appreciate your feedback and have taken note of your valuable comments and will use these to monitor and improve the quality and services we offer for to our guests. We hope to serve you again in the future.

Sincerely,

Jaime W
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

Never staying there, I went there the room was not clean, then they give me another room my key didn't work. That's the worst hotel ever if you in Sault Ste. Marie don't stay at this place it's, the hotel it's in the middle of no where,

  • Stayed: September 2013, traveled on business
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1  Thank Amanda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pat802, Guest Relations Manager at Holiday Inn Express Sault Ste. Marie, responded to this reviewResponded October 7, 2013

Dear AmandaL,
We are very sorry to hear that your recent stay with us was not up to the high standards we strive to reach and provide for our guests. We sincerely hope if you are ever in the Sault Ste. Marie area again, that you give us the chance to prove your previous stay was definitely not up to our standards. We do appreciate you taking the time to give us your feedback, as it assists us in monitoring and ensuring we are providing our guests with the high quality service they deserve.

Our sincerest apologies,
Tressa H.
G.E.C.

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Reviewed September 22, 2013

We had a nice few days here with my husband and his family. Rooms were clean and neat. Good breakfast. Good location off the interstate, and not too far from the locks. Workout room was very small, only one bike and one tread mill. Otherwise very nice, I would stay here again

  • Stayed: August 2013, traveled with family
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Thank Pandita1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

Stopped here on our way home from a Canadian trip. We chose it because it was right near the border crossing. Got in around 9 pm. The front desk clerk was very welcoming and got us checked in. We had an issue with our first room and after going downstairs we found out the hotel was almost full. The wonderful girl at the desk got us into another room - one with a whirlpool - for the same price we had paid for the first room. There was a moment of panic when she thought we needed both beds - but we didn't so all was good. We ordered pizza from the place the clerk recommended and it was fantastic.

The room was clean and comfortable. The entire hotel was quiet and we never heard any of the people around us. The breakfast the next morning was fabulous. Even though there was a large tour group there, there were plenty of places to sit and food to eat.

I will stay here again when I come through.

  • Stayed: September 2013, traveled with family
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Thank burkehouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013 via mobile

If you have more than one kid you have to consider getting a suite. The normal room with two beds is tiny.

The breakfast was good. Everything was very clean. Staff were fine. Location is ok you are not in the hustle and bustle but a short ride to a lot of stuff. The gas station next to hotel sells beer and liquor .

  • Stayed: September 2013
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Thank motorcitytoby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

We stayed here passing through the UP. The location is very good, right off the interstate (final exit before the border station) and only a couple minute drive to the water front/locks! We were warmly greeted as we walked in and well taken care of by the staff. There are yummy, free cookies set out in the front lobby as well. We stayed in a two room suite which was very large and worked perfectly for 2 adults and 2 young children (3, 4). The bedroom had a very comfortable king bed with nice linens and pillows (we slept well), a gigantic hot tub, full bathroom and large flat screen TV. The living area also had a large flat screen TV, a pull out sleeper sofa, desk with chair, full bathroom and kitchenette with microwave, fridge, sink, and coffee maker. We asked for a roll away when booking and it was in the room already set up on arrival. The kids had fun in the pool, it was decent size with a 3 foot shallow end tapering to 5 feet deep. We didn't use the hot tub. The included breakfast was terrific! The eggs were the best hotel eggs I have ever had, made like little cheese omelets! There was also sausage, potatoes, cereals, fruits, yogurt, milk, juices, coffee, pastries and a fascinating pancake machine that my kids (and many adults) got a kick out of. Press a button and 1 minute later a very tasty pancake pops off a conveyer belt onto a plate. The kids loved making their own pancakes and each ate 4 of them! It would be great to have this hotel wherever we travel! I would stay again in a heartbeat!

  • Stayed: August 2013, traveled with family
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1  Thank SkolVikings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Sault Ste. Marie

Address: 1171 Riverview Way, Sault Ste. Marie, MI 49783-1435
Phone Number:
Location: United States > Michigan > Upper Peninsula > Sault Ste. Marie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Sault Ste. Marie
#3 Family Hotel in Sault Ste. Marie
Price Range: $107 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Sault Ste. Marie 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Located just steps form Lake Superior State University, minutes from the Soo Locks, and St. Mary s river let Holiday Inn Express Sault Ste. Marie, Michigan fulfill all your lodging needs. You can relax knowing we offer a broad range of services and amenities featuring our Express Start Breakfast Bar. Our large elegant lobby features a library with a relaxing sitting area where you can read in front of our exquisite fireplace. For the recreationally inclined, we offer an on site fitness room with modern equipment, as well as a heated indoor Pool and Spa. We are located within miles of DonDee Bowling Lanes, Agawa Canon Train Tours, Sault Ste. Marie, Ontario, and only 20 minutes from Chippewa County International Airport (CIU). We are delighted to provide you with exceptional service while you savor the historical Sault Ste. Marie, Michigan. ... more   less 
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Also Known As:
Holiday Inn Express Sault Ste. Marie Hotel Sault Sainte Marie
Holiday Inn Sault Sainte Marie
Sault Sainte Marie Holiday Inn

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