We stayed at this hotel when we took our son up to Lake Superior State University. It was recently refurbished and felt like a new hotel. Breakfast was great. Decor was new.
- Free Wifi
- Free Parking
Conveniently located at the last exit on I-75 Northbound before the bridge to The Sault, Ontario or the first exit Southbound after entering Michigan, it's clean and comfortable, and last minute walk in travellers may get offered a very good rate discounted from published / online booking sites. Beds were very comfortable and the quiet location made for a good night's sleep.
I trravel quite a bit for business and don't like to stay in dated, worn-out hotels. This hotel was recently renovated and is very nice - clean and contemporary looking at reasonable prices. Got upgraded to a 2 room suite and had a very nice sitting room/kitchenette. I haven't stayed anywhere else in the Soo but I'd definitely come back here and I'm picky, picky, picky.
As a frequent business traveler, I am particular about hotel accomodations, especially when traveling with my 3 teenagers. We have stayed at the HE Express in Sault Ste. Marie, Michigan several times and have not been disappointed. The rooms have been recently remodeled and are quite comfortable and clean. The breakfast provides a wide variety - from the standard continental breakfast fare to hot breakfast items. The kids gave the pool a thumbs up. Will definitely stay again!
Let's start with the good, breakfast was FANTASTIC! The room was clean, spacious and quiet. The not so good, the chemicals in the pool room were overwhelming, had to leave after 10 minutes as my eyes were burning, the key cards would not work in the outside doors and had to have the key cards re-coded twice in a single day (big pain in my hind). So I guess the stuff that mattered was a home run, the other stuff, struck out. They did allow pets which worked out well for me.
i had had good experiences at this hotel for years. But, the last 3 stays have been horrible. First, as a Platinum member they no longer upgrade members. Next the Internet is horrible and the staff have no idea how to assist with problems.
The noise level of the hotel keeps getting worst. The breakfast is the only part of the hotel I enjoy. The rooms were very small the the beds were not comfortable. The staff does not appear to be interested in helping or assisting with any problems.
There is only one washer and one dryer. When a guest puts cloths in they often leave for hours and if you ask the front desk about it they say, "well, he was there first and you need to wait for him to remove." After a load is finished for over an hour, they should remove. And, then the worst thing is that it was a staff member who was using the laundry for his own personal needs.
The Internet was horrible and since my business is on computers, I could not wait to leave this hotel. I have stayed there over 10 times in the past 3 years. I will NEVER stay there again. Enough is enough and this hotel deserves to be vacant!