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“Last trip to Ramada in Sault Ste Marie”

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Ramada Plaza Sault Ste. Marie Ojibway
Ranked #8 of 18 Hotels in Sault Ste. Marie
Reviewed February 27, 2013

I was going to write the hotel management anyhow because I had a horrible stay. The rooms are run-down in apprearance, The beds are terribly uncomfortable. The worse part of my stay was the hotel cleaning staff and the resteraunts/bar staff. The cleaning staff dropped things on the floor and did not pick it up, did not leave me fresh bathroom supplies, moved the trash can to the middle of the hall way for me to trip on etc. There are several other complaints but who cares? The resteraunt had terrible quality food that was overpriced. The staff seem waaaay more interested in taking cigerarette breaks than serving customers. I was tired of the bar tender calling me "bro" and the waitress saying "right on". I stayed at the Ramada 6 weeks and it was agony. The Ramada chain should really pull their name off of that hotel like Hampton Inn did in Sault Ste Marie. Even the damn coke machine ripped me off!

  • Stayed: February 2013, traveled on business
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Review collected in partnership with Ramada
Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ojibwayhotel, Guest Relations Manager at Ramada Plaza Sault Ste. Marie Ojibway, responded to this reviewResponded March 20, 2013

Thank you, we certainly appreciate you taking the time to post a review of your recent stay. I am however surprised that if you stayed at our facility for 6 weeks that none of the issues were brought to our attention until now, i assure you we would have certainly taken immediate action. We strive on making sure each of our guests are provided with clean, friendly, and comfortable accomodations. Please accept our apologies that our hotel and staff did not meet your expectations. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory expieriences.Your review will be used to reconsider improvements needed. I hope that you will consider us hosting you in the future.

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667 - 673 of 775 reviews

Reviewed February 23, 2013

The whole hotel smells of mold/mildew from the breezeway, lobby and the room. There was mildew in my shower and a dirty washcloth from a previous guest over the shower curtain rod. When I told the guy guy at the desk, his response was "housekeeping is gone". After I expressed more displeasure, he offered to take care of it himself. The workout room is in the lower level which was sweltering.

  • Stayed: January 2013
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Thank up-to-u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ojibwayhotel, Guest Relations Manager at Ramada Plaza Sault Ste. Marie Ojibway, responded to this reviewResponded March 20, 2013

Thank you for taking the time to give us feedback on your recent stay with us. Please accept our sincere apology for the shortcomings you expierienced during your stay and we regret that our hotel did not meet your expectations.Guest comfort and satisfaction are of our upmost concern and our hotel is commited to provide comfortable, clean and friendly accomodations. We will address these points and will forward it to the appropriate departments.

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Reviewed February 22, 2013

  • Stayed: February 2013, traveled solo
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Review collected in partnership with Ramada
Thank Jason R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 20, 2013

  • Stayed: February 2013, traveled with family
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Review collected in partnership with Ramada
Thank Gerald G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ojibwayhotel, Guest Relations Manager at Ramada Plaza Sault Ste. Marie Ojibway, responded to this reviewResponded March 20, 2013

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Reviewed February 20, 2013

Filthy floors in bedroom. Not vacuumed. Inoperable hair dryer. Complimentary breakfast, a bad joke

  • Stayed: February 2013, traveled with family
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Review collected in partnership with Ramada
Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ojibwayhotel, Guest Relations Manager at Ramada Plaza Sault Ste. Marie Ojibway, responded to this reviewResponded March 20, 2013

Thank you, we take our guests comments very seriously and always strive to provide comfortable and friendly accomodations. It sounds like we feel below your expectations. Your review will be used to reconsider improvements needed and be forwarded to the appropriate departments.

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Reviewed February 17, 2013

  • Stayed: February 2013, traveled on business
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Review collected in partnership with Ramada
1  Thank John R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ojibwayhotel, Guest Relations Manager at Ramada Plaza Sault Ste. Marie Ojibway, responded to this reviewResponded March 20, 2013

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Reviewed February 14, 2013

  • Stayed: February 2013, traveled with family
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Review collected in partnership with Ramada
Thank Woo Y
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ojibwayhotel, Guest Relations Manager at Ramada Plaza Sault Ste. Marie Ojibway, responded to this reviewResponded February 20, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Plaza Sault Ste. Marie Ojibway

Address: 240 W Portage Ave, Sault Ste. Marie, MI 49783-1922
Phone Number:
Location: United States > Michigan > Upper Peninsula > Sault Ste. Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 18 Hotels in Sault Ste. Marie
Price Range: $92 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Sault Ste. Marie Ojibway 3*
Number of rooms: 71
Official Description (provided by the hotel):
This Historical Hotel site on a site overlooking the Famous Internation Soo Locks. We are the Home of the Famous Freighters Restaurant and the Captains Pub and Grill. We will celebrate our 75th Anniversary on New Years Eve. Since 1927 this hotel has hosted Presidents and diplomats from all over the world. The senior president Bush hosted us with his presence in 1982. This property exhuberates with nostalgia from eras gone by. Take a trip through time as you enjoy our history and artifact display. Our staff is one of few who pay attention to the details of your comfort. Enjoy the luxurious lobby and historic lighting. Shop at all the gift shops. Whether you are snowmobiling or checking in to read your favorite book call and book with our staff. You deserve to savor the moment in one of our hot tub suites. Call now! ... more   less 
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Also Known As:
Ramada Plaza Ojibway Hotel Sault Sainte Marie
Ramada Sault Sainte Marie
Ramada Hotel Plaza Ojibway
Sault Sainte Marie Ramada

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