We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfort Inn of Sault Ste. Marie , MI.”
Review of Comfort Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Comfort Inn
Ranked #16 of 18 Hotels in Sault Ste. Marie
Reviewed July 26, 2013

We were upgraded to a nicer suite but it overlooked the pool. I do not like to not be able to see whether its daylight or not but that said it was a nice room. You can over hear the kids in the pool.
It was pretty clean unlike other people have said. We like the breakfast with sausage and waffles, donuts and bagels. Nothing fancy but worth it if you want to save some money. The town is pretty depressed lots of businesses are closed down and the freighters going though the locks are slowed down this summer.

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank pss03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, Manager at Comfort Inn, responded to this reviewResponded November 7, 2013

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (125)
Traveler rating
Traveler type
Time of year
Language

80 - 86 of 125 reviews

Reviewed July 8, 2013

Convenient to most all attractions - only 5 minutes to the Locks and less than an hour from the bridge. This hotel is very dated but has all the amenities most Comfort Inns have…Breakfast, pool, pet friendly etc. It looks like they did just get new carpeting, but the bathrooms have been band aided with caulk and paint. The king bed we had was decent too. Not sure I would stay there again unless I knew they renovated it. Applebees is right next door so you can walk to it.

Room Tip: pet friendly rooms are on the first floor to aid in potty breaks
See more room tips
  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank babooshkadee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, Manager at Comfort Inn, responded to this reviewResponded November 7, 2013

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

Booked under Choice Priveleges several months in advance. Res. couldn't be changed. Checked prices a few weeks later for a friend. Price had gone down and call to 800 number produced no help. Person directed me to call hotel direct to see what they could do. Called the hotel and talked to Ryan. He was busy and said he would call back. Never did. Don't bother with the Choice Privelege thing. Room was OK.

  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, Manager at Comfort Inn, responded to this reviewResponded November 7, 2013

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2013 via mobile

Rooms are tacky and old (pink jacuzzi!), but clean and spacious. Beds are uncomfortable, but not unclean. Loud hallways/pool area. Bedding is dated. Room is musty with weak air conditioning. Price is good and location convenient.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Nmviajera2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, Manager at Comfort Inn, responded to this reviewResponded November 7, 2013

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2013

If the people behind the reception desk are extremely nice and makes you feel come, you are usually in the right place in 8 our of 10 times.

We wanted to have dinner in Canada and the reception was very helpful in giving advise, - even though they had not been across the border for 7 years. There is a toll charge both ways of $ 3.

My wife likes to shop and there is a mall, both doing a right turn in Canada and another one just behind the hotel plus a Walmart Super-center just down the street. The hotel is located just ¼ of a mile from the highway. In our view the hotel could not be more ideally placed. The room was larger than usual with a jacuzzi (#113), but the window was facing the indoor pool. There was absolutely no smell of chloride in the room, but noisy kids in a pool can be quite loud.

We slept very well during the night and left the Jacuzzi untouched. There is an old CRT TV, but it has all the channels. There is table with two chairs where you can take a meal. The ironing board is mounted directly and very visible on the wall in room, but that was the only space to put it.

The fitness room is in a converted bedroom however. The treadmill has not worked for a while, - apparently. The receptionist was not sure whether it was to be replaced or if it was just a defect part. The AC unit in the room did not cool. There were no towels and the water cooler was empty. There were weights and other items to use, but to work out in a hot environment is an extra challenge. There are apparently very few guests that make use of the fitness room, so most guests will not be affected.

The breakfast room was not that cozy, but attendant compensated for this. She was a gem for the hotel. Great breakfast and even better service.

I have not read other reviews on this hotel, but I would be surprised if they are not very good.

Room Tip: Try out room #113
See more room tips
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank phagerup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, Manager at Comfort Inn, responded to this reviewResponded November 7, 2013

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,


Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2013

The staff was friendly and helpful The bed was good and the room was clean and quiet. An d the p[rice was good - though I realize I was there off season.

However this is a 70's vintage hotel and the room had been updated in a cheap manner which left a lot of oddities. Things like if you set up your computer at the table to avail yourself of the free internet there is no available electric outlet to plug in to. And as you sit at the table to use the computer you can't see the TV (unless you muscle the cabinet containing the TV and angle toward the table like I did). And the TV is non-HD older type. Not a deal breaker, just something to be aware of.

  • Stayed: April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Thank Rich-in-MO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, Manager at Comfort Inn, responded to this reviewResponded November 7, 2013

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2013

We stayed here with a group of youth wrestlers . The front desk staff were very accommodating allowing us to stay in 6 rooms at the end of one hallway. There was a good selection of breakfast items and the rooms were clean and comfortable. The pool area needs a little work; there were several loose tiles and one of the kids stubbed a toe. Overall, a good value.

Room Tip: I'd suggest a room that's not facing the pool. It could get a little loud and there was at l...
See more room tips
  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mandy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, Manager at Comfort Inn, responded to this reviewResponded November 7, 2013

Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sault Ste. Marie hotels
0.1 mi away
Best Western Sault Ste. Marie
Best Western Sault Ste. Marie
#4 of 18 in Sault Ste. Marie
485 reviews
0.6 mi away
Days Inn Sault Ste Marie MI
Days Inn Sault Ste Marie MI
#11 of 18 in Sault Ste. Marie
592 reviews
0.8 mi away
Hampton Inn Sault Ste Marie
Hampton Inn Sault Ste Marie
#2 of 18 in Sault Ste. Marie
144 reviews
Show Prices
Show Prices
Show Prices
3.0 mi away
Ramada Plaza Sault Ste. Marie Ojibway
Ramada Plaza Sault Ste. Marie Oj...
#8 of 18 in Sault Ste. Marie
776 reviews
0.3 mi away
Americas Best Value Inn
Americas Best Value Inn
#10 of 18 in Sault Ste. Marie
111 reviews
2.7 mi away
Kewadin Casinos Hotel
Kewadin Casinos Hotel
#9 of 18 in Sault Ste. Marie
268 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn

Address: 4404 I 75 Business Spur, Sault Ste. Marie, MI 49783-3600 (Formerly Hometown Inn and Suites)
Phone Number:
Location: United States > Michigan > Upper Peninsula > Sault Ste. Marie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 18 Hotels in Sault Ste. Marie
Price Range: $70 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn 3*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Priceline, Hotwire, Orbitz and Cheap Tickets so you can book your Comfort Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Sault Sainte Marie
Comfort Inn Sault Sainte Marie
Sault Sainte Marie Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing