Absolutely terrible service when we visited end of October 2012. Our waitress was incompetent, a second waitress was rude, our food was cold, the orders were incorrect, we had extremely poor service when asking for accessories, and were never even offered coffee or our bill. OUr waitress completely dissapeared and never came back. We had to sort out our own bills at the register. There is no onsite management to complain to and I tried for a solid week and could never reach either the hotel general manager or the restaurant manager. I have been there numerous times over past thirty + years and I/we will never go back.