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“Land of make believe”

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Best Western Plaza Hotel Saugatuck
Ranked #4 of 10 Hotels in Saugatuck
Certificate of Excellence
Reviewed August 23, 2013

This is a very nice, well appointed hotel for a very reasonable price. It's just outside of town and easily accessible to the expressway and main roads. Being only 10-12 blocks from downtown Saugatuck, it could have been an easy stroll into town and its many shops and restaurants.

Room Tip: Booked one with a whirlpool tub which was an extremely good choice after all the biking and walking...
  • Stayed: August 2013, traveled as a couple
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1  Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (328)
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258 - 264 of 328 reviews

Reviewed August 22, 2013

Great location to downtown Saugatuck. Helpful staff. Breakfast was not a continental breakfast. It was a full size meal with eggs, sausage, waffles, and tons of other stuff. Rooms were clean and quiet even though it was a weekend.

  • Stayed: August 2013, traveled with friends
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Review collected in partnership with Best Western
1  Thank redsnapper6570
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013

Exterior - beautiful, small king room but has sofa sleeper and microwave/fridge. Forget breakfast unless all you want is raisin bran and a muffin. GREAT location for visiting the Saugatuck area. Carpeting in room could use cleaning - white socks get dirty fast

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

We stayed there over this past weekend. The staff could not have been more friendly. They were very interested in our comfort. We found the room clean and the property is way off the street. Quiet and peaceful! If I owned the place, I would keep the back of the hotel more manicured. There is an opportunity there for a picnic area and playground....even a garden! There is a huge wasp nest on their satellite dish which we enjoyed watching the activity. lol

I would go back again. The management works hard to meet your needs.

Room Tip: There are no elevators.
  • Stayed: August 2013, traveled as a couple
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1  Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

Would stay here again. Impressive interior, great pool. The cocktail hour for the guests was great, nice start to the rest of the night. Staff was very helpful and nice. The breakfast was wonderful and fresh.

  • Stayed: August 2013, traveled with friends
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Review collected in partnership with Best Western
1  Thank Ilianna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

I stay at a lot of hotels in the area since my grandma fell ill and this is definitely the best. Always clean and a great breakfast with sausage, eggs, waffles, biscuits and gravy for free. The rates are comparable to the other hotels but the staff is far superior. They have gone out of their way on several occasions for me where other hotels just check you in and ignore you. I try to stay here every time i can but sometimes in summer since they are such a great place they are already booked even in advance so if you want to stay at the best place around you have to call in advance. Love this place <3

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Best Western
2  Thank Suzanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

Hotel is clean and the staff is very friendly, unfortunately time has passed by and this property has not kept up with it. The rooms are dated, noisy, and not very fresh smelling. Not a bad location and good for a single night to get by, but would not recommend a week long stay while on vacation in the Saugatuck / Douglas area. Needs complete remodeling and the price per room is not commensurate with the quality of the rooms. For the same price, you can find a nice B&B, or one of the many other motel/hotel choices nearby. The property has great potential, it is just in need of a serious investment.

Room Tip: Unless you are on a very restricted budget, avoid this place. No bed bugs, but never felt comfortabl...
  • Stayed: August 2013, traveled with family
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Thank Carl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pankaj1234, General Manager at Best Western Plaza Hotel Saugatuck, responded to this reviewResponded August 13, 2013

Thank you for posting on trip advisor. We are currently working on renovations for our hotel with a Best Western Design Professional. In the last year we have updated our breakfast, put new granite countertops in our lobby and breakfast room, new beds in all our rooms and new flat screen televisions as well as all new art work. Unfortunately progress has to be approved one step at a time through Best Western and we are unable to do major construction during our peak season but we assure you after September we will be updating much more including new carpet, new headboards, curtains, refridgerator and microwave cabinets, new lighting and many more updates. We hope you will come back after the renovations and enjoy our property once again. Thank you for your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plaza Hotel Saugatuck

Address: 3457 Blue Star Highway, Saugatuck, MI 49453
Phone Number:
Location: United States > Michigan > Allegan County > Saugatuck
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Saugatuck
Price Range: $86 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plaza Hotel Saugatuck 2.5*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Best Western, Expedia, Hotels.com, Travelocity, Booking.com, Priceline, Orbitz, TripOnline SA, Cancelon, Hotwire, HotelsforEveryone and HotelQuickly so you can book your Best Western Plaza Hotel Saugatuck reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Saugatuck
Saugatuck Best Western

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