The "hospitality" was appalling! We had a 2-night reservation. After the 1st night, we were called home, because my father was dying (that day, he passed away). when my husband explained the situation, all the owner said was, "Maybe you'll be lucky, and we can re-rent the room for you. We'll put the sign out." Yesterday, as I went through the condolence cards that came in the mail, I found my receipt for the cost of a room--another guest had moved into our room, and she charged me the lesser amount, for their room.
I think this is indicative of a terrible lack of customer service. How could she be so tacky? I do not recommend a stay at this inn.
- Official Description (provided by the hotel):
- Welcome to Wickwood! Perfectly placed in the heart of Saugatuck's Historic District, our Inn is prodigious - providing you with more privacy than a Bed and Breakfast and more pampering than a Boutique Hotel. We can't wait for you to experience the difference of life at Wickwood! We are smitten by the fresh flavors of the seasons, and we're serious about celebrating local food. Everyday we serve our owner and Silver Palate Cookbook author's distinctive Champagne Brunch, Evening Sips & Small Plates, and Scrumptious Sweets & Treats throughout your stay. All of this is complimentary because we adore the cheer that comes from sharing good food and wine seasoned with a generous dash of laughter. Of course, high speed WiFi and private parking are also part of your stay. Life it too short to worry about additional charges and costs. As you step outside our doors, the charm of our coastal Village awaits. With its pristine beaches, award winning art galleries, unique boutiques and intriguing historic interests ... you may be unable to resist life in Saugatuck! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Expedia, Hotels.com and Orbitz so you can book your Wickwood Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Wickwood Hotel Saugatuck