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“too small for four”
1 of 5 bubbles Review of ArrowHead Resort

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ArrowHead Resort
Wapakoneta, Ohio
1 review
“too small for four”
1 of 5 bubbles Reviewed September 6, 2010

This is a cute facility with a good location. It would be fine for two people, but way too small for 4 people....There are no closets and no area for hangup clothes...There are no towel racks and no blowdryer..Since there were no towel racks it would have been nice to have a change of towels daily..

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dmwintz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
    35
    2
    3
    7
    13
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35
7
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
Chicago, Illinois
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed July 5, 2010

We had reservations at another hotel, but they called us 4 days before to tell us that we could not stay there due to a water problem. So, they said that we could stay at their sister property. I was worried after seeing the reviews, but didn't have much of a choice at this time so went into it looking at it as an adventure.
We like going to Saugatuck for long weekends in the summer. We liked the fact that we could walk to the downtown area. The rooms we had were ok....we needed to have two as there are 5 of us. We did not expect grand things, so we were not disappointed. The rooms were clean, but there was dust under the beds and couches, but not too bad. The linens were clean and Delores who takes care of it was very friendly and helpful and gave us more than we needed in towels when we asked for them. The smaller room with the Murphy bed did have a smell to it, but we just got some spray and it helped. We were not able to pull the couch out at the same time as the bed was down, though...so really, only 1-2 people could stay in that room comfortably. And, it was a bit bright at night as the lights are right outside the windows which are only covered with white mini blinds. I had brought a sleep mask as had read previous reviews and that solved that problem. We spent our time in the other room as it did have a full kitchen and just slept in the studio.
All in all, it was fine. The location turned out to be better than where we were supposed to have stayed. If we go back, we will probably stay there again.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank restedmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orland Park, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 12, 2009

From start to finish, our entire experience at Arrowhead was pleasant, casual and relaxed. We felt like we had all the comforts of home without all the hustle and bustle. This resort has an excellent location, within walking distance from all the shopping, restaurants, and the beautiful lakefront. We would not want to stay anywhere else!!!

  • Stayed September 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 4, 2009

We had done a road trip around Lake Michigan, our stay in Saugatuck was the last night of a week long trip. The accommodations we had were so very nice! We felt very comfortable, as though we were in our own home! Because we stayed on a Sunday night, we had difficulty finding and confirming a room for one night (weekend). The staff with Arrowhead were so very helpful and had absolutely no issues with renting for a one night stay! When we arrived after a 3 hour drive, the room was ready, very clean, we felt very welcome! We would stay there again!

  • Stayed July 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MEHealey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
acapulco
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed August 10, 2009

I stayed here with my wife and 2 children for a weekend getaway. The city of saugatuck is great. Great downtown, beach, stores, restaurants, ect, but the Arrowhead resort was horrible. The staff was rude and dishonest. The rooms were relatively clean, but the sheets and towels were dirty with stains. The TV was a tiny 20 inch hung high on the wall. The shower looked as though it had not been cleaned in weeks. The room we stayed in was a small studio. The location was not that bad, about a 15 min walk to downtown. We had a great time in the city, but dreaded going back to the hotel each night. I recommend saugatuck if you want a great quiet weekend getaway, but do not stay at the ArrowHead.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank motrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Saugatuck hotels

Ann Arbor, MI
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 5, 2009

We have stayed in this resort twice during the festival. It is close enough to town to walk and a very clean room was provided for our stay. The room we stayed in this time was remodeled and very attractive. The sofa bed was not very comfortable, as are most. Kitchen is very modern and clean. Would have like to have had a hair dryer, but other necessities were available (iron, DVD player, microwave, etc.).

Stayed July 2009, traveled with family
Helpful?
1 Thank mrose1065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed June 30, 2009

If you go to the website to see what "arrowhead" resort looks like - you will see 3 photos with a nice pool etc. THIS IS NOT WHERE YOU WILL BE STAYING. But you do have access to that sister property. Another couple staying there - had the same misunderstanding. This is also NOT where you check in - but no one bothers to tell you that when making reservations.These are VERY small units with a murphy bed. They have been remodeled - but we were disappointed with dirty/stained bedding, blankets, and towels!! One of the lights in the main room was out - and 2/4 large bulbs in the bathroom were also out. There is no central AC - but since the room is so small - the wall unit is suffice (if turned on)...we got there and it was sooo hot in the room. would have been nice if they would have turned the AC on when they went to set the door code. ONE GOOD THING - full size fridge if you plan to stay for awhile and want to cook. Also - in walking distance to downtown Saugatuck. Overall, not bad place to stay - but seems like they could take a little more pride in caring/cleaning the rooms.....

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alpha1phi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ArrowHead Resort

Property: ArrowHead Resort
Address: 842 Lake St, Saugatuck, MI 49453-9748
Location: United States > Michigan > Allegan County > Saugatuck
Hotel Style:
Ranked #4 of 4 Specialty Lodging in Saugatuck
Number of rooms: 6
Official Description (provided by the hotel):
Welcome to the newly remodeled Arrowhead Resort. These fully equipped condos have full kitchens, private baths and a beautifully landscaped setting, located just blocks from the bustle of historic downtown Saugatuck. This fabulous vacation retreat with eleven private attached bungalows and a magnificent guest house with a grand view of the harbor awaits. Here you can spend the lazy days of summer strolling in and around downtown Saugatuck, along the white sand beaches of Lake Michigan or through countless shops, galleries and restaurants. ... more   less 
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Also Known As:
Arrowhead Hotel Saugatuck

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