My wife and I spent Saturday and Sunday at your motel. Unfortunately, we were disappointed in the accommodations. Although Room 4 was recently renovated, it was quite small and more importantly had no closet or even a hook to hang our clothes. We had to hang them in our car and go out in the morning to get our clothing. As well, your website indicates wireless internet which was not available and made it difficult to do any work at night. There were no vending machines or shampoo. When checking out at 7:15 am this morning the office was locked which seems rather strange for a full motel.
I cannot remember spending about $150/night for a room that was this disappointing. When I mentioned that lack of a closet to the gentlemen at the desk, he laughed and said "oh yeah, I guess we forgot". Not a good answer for a reputable accommodation. As President of my own business, my reputation is critical and I would hope that same holds true for Captains Quarters.
- Official Description (provided by the hotel):
- We are a small mom & pop motel. Due to our size, this allows us to get to know our customers and build relationships with them. Quiet park-like setting with fire-pit, picnic tables and a large yard area for enjoying the summer weather. Continental breakfast included with every rental. Set 1 mile outside of downtown Saugatuck, we are close to downtown, Golf, Dune rides and Lake Michigan, with all the restaurants and shopping one could ask for. ... more less
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- Also Known As:
- Captains Quarters Hotel Saugatuck