We checked in with a prepaid reservation for two rooms adjoining rooms. They only gave us one room saying that the hotel was completely booked and that they had no rooms that had adjoining rooms. When we went to our room, it had an adjoining room- after showing the clerk the picture he had to stumble through admitting that he guessed that there was one room like that but we couldn't have it. Eventually we did end up on the second night with a room across the hall. I forgot a nice flannel nightgown the last night of our stay, we had left a nice tip for the housekeeper and had a conversation with her so expected that when I called later that day I would have expected to retrieve the nightgown- nope! Overall, just very poor service. And no consideration from the management for noise from rowdy groups running up and down the hall, and parties in the main office during after midnight hours.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites St. Joseph offers beautiful accommodations for a night, a business trip or an entire vacation. Our hotel offers free high-speed Internet access, a fitness center, indoor pool and hot tub, and a business center. Overlooking Lake Michigan, our hotel is minutes from Family Fun's top rated Silver Beach, Curious Kid's Museum, the historic North Pier Lighthouse, Warren Dunes, New Buffalo's Four Winds Casino, and quaint downtown St. Joseph, where there are numerous sidewalk cafes, restaurants, art galleries, antiques, and unique shops for all ages. Our St. Joseph hotel is conveniently located near Whirlpool, Leco, Bosch, AEP D.C. Cook Plant and Lakeland Hospital. Our event space and outstanding service makes the St. Joseph Holiday Inn Express & Suites 'The Place to Meet'. Our staff will coordinate every detail of your event making us the best St. Joseph hotel for meetings, banquets, reunions, showers, conferences, and family gatherings. Come and stay at the hotel to enjoy St. Joseph's outstanding annual events including Krasl Art Fair on the Bluff, The Venetian Festival, Whirlpool Steelhead Triathlon, and Tri-State Regatta. St. Joseph Holiday Inn Express & Suites: everything you expect...and much more! ... more less
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- Also Known As:
- Holiday Inn Express St. Joseph Hotel Saint Joseph
- Holiday Inn St Joseph
- Holiday Inn Saint Joseph
- Saint Joseph Holiday Inn