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“Poorly conceived property”

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Best Western Harbour Pointe Lakefront
Ranked #1 of 29 Hotels in Saint Ignace
Certificate of Excellence
Denver
Level 6 Contributor
136 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Poorly conceived property”
Reviewed July 28, 2013

The hotel setting on Lake Huron is nice but while his hotel is billed as "resort", It is five randomly disjointed buildings with no thought or planning going into the layout or guest experience. There are no sidewalks or paths and the lower parking lots are connected with one lane drives which have to be shared with people walking to vending, breakfast, etc. I found this to be frustrating as the facilities are spread throughout the property. If you stay here, try not to get run over....

Room Tip: Ask for rooms closer to the lobby. The SE building "Michigan is an old single story building r...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,557 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (316)
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English first
wisconsin
1 review
Reviewed July 28, 2013

Cons 1) Noise level was very high. Not able to get a good night sleep any night we stayed 2) Breakfast was awful. No healthy options and eggs were rubbery. Pros 1) Beautiful view (but most of the hotels in the area have similar views) 2) Lawn was beautiful and great space for the kids to play

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank jenn h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Level 6 Contributor
249 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed July 27, 2013

This was our first stay at this hotel and we selected it based on reviews from other Trip Advisor customers. We were not disappointed. It is a very nice, clean, friendly establishment.
Our room was exactly as described, no surprises. The complimentary hot breakfast was as good as any we've had in our other travels. The service at breakfast was superior, as they had several of their staff clearing the tables as soon as they became available and they had someone making waffles at the station, which was a first for us. They definitely are well organized and efficient.
and we would stay at this facility again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harrisgumby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 27, 2013

We loved this hotel!! The staff was amazing, friendly and very helpful at making the most out of our stay. Room was very clean and spacious and the view was outstanding. They had a marshmellow roast close to the water and we met some really nice people. Will stay here again and will recommend!!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, Essex
Level 5 Contributor
63 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 27, 2013 via mobile

I can't fault the room and the location this was wonderful. We checked in seamlessly and the reception staff were very helpful. We booked our boat and carriage on Mackinac Island for the next day with a discount.
Mackinac Grill was the best place to eat in our opinion, fish was great and the platters were stacked. Self serve salad and a good choice on the buffet.
Breakfast at the hotel in the morning was a self serve; fresh waffles, fruit, pastries, muffins, cereals and cooked, juices and coffee..... We fell lucky when we took our breakfasts but there were times as we were leaving that the serving area was packed with people trying to get to the waffle irons.
The low point was the hot tub noise....... Not ours but other people using it late at night, on off, on off, on off.... Until 1am....
Another irritation are the coaches, they pull up in the parking area in front of the rooms and 'idle' (engine on) waiting for the coach party to get to them - this wasn't a short time, but all mornings we were there this went on for at least a half hour each time and several buses.

Stayed July 2013, traveled as a couple
Helpful?
Thank Traveller4531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
milwaukee, United States
2 reviews
Reviewed July 27, 2013

Our check in was easy, the clerk gave us lots of tips and helped us choose a package for trip over to Mackinac Island. The view of Lake Heron from our room was beautiful. All of the the outdoor areas were perfect, very clean and lots of space for familes to play.The outdoor pool was great. We enjoyed the breakfast.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Carol E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Bloomfield, Michigan
Level 5 Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 27, 2013 via mobile

It is hard for me to give a hotel a "5" unless it is world class. For the area this would be a 5. In downtown NYC or Chicago it would be a 3. Don't get me wrong it was a great place to stay. It had a variety of places to stay, from the 3 story building over looking the lake to the 1950 style "strip motel". All had there advantages. First night we overlooked the big grass area and could see the water. The 2nd night we moved to a room with just a water view. Having had both, for some crazy reason I almost like the first night. (Could see the fireworks from town. Ask about them only Saturdays???)
I also judge places by how clean their swimming pools are and this place scores a 10 out of 10. Both their indoor and outdoor pool are worth the stay.
We came here to get away from the Mackinac city rat race and this was perfect for that reason. Would I come back.... YES

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Harbour Pointe Lakefront

Property: Best Western Harbour Pointe Lakefront
Address: 797 N State St, Saint Ignace, MI 49781
Phone Number:
Location: United States > Michigan > Upper Peninsula > Mackinac County > Saint Ignace
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Saint Ignace
#1 Romantic Hotel in Saint Ignace
#1 Family Hotel in Saint Ignace
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Harbour Pointe Lakefront 2.5*
Number of rooms: 150
Official Description (provided by the hotel):
Welcome to BEST WESTERN Harbour Pointe Lakefront!Guests searching for a true getaway have found it at our St. Ignace accommodations, where two heated pools and the best in hospitality are waiting.St. Ignace hotels are known for being the ultimate family getaway, but we raise the bar with a free hot breakfast featuring all of your favorite morning treats. With a convenient location to Mackinac Island, you’ll be in the midst of the most beautiful region in Michigan. Mackinac hotels aren’t just a great escape, but the perfect place for romance.Visit the stunning Tahquamenon Falls or slip away to Mackinaw City and discover some of the best dining and shopping options in the region. Mackinac Island hotels are designed with your comfort in mind, whether you’re looking for rejuvenation or adventure. At Fort Mackinac, service men and women can quickly commute back and forth from our property, and when staying with us, even business trips are injected with a dose of surrealism.On our eleven-acre resort style property overlooking Mackinac Island, you’ll experience the best of both worlds. Conveniently located close to the Mackinac Island ferries, restaurants, shopping and all northern Michigan attractions, you can spend the mornings antiquing and the afternoon strolling around the island. The friendliest staff members in town are always on hand to ensure your trip is the best it can be.From luxurious bedding to spacious, comfortable rooms, you’ll feel right at home when staying at our St. Ignace hotel. If you’d like some recommendations on places to go and dining, simply ask one of our helpful staff members. As local ambassadors, we’re happy to share a local’s perspective on just what makes the region so special.Book a stay at BEST WESTERN Harbour Pointe Lakefront today! ... more   less 
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Also Known As:
Best Western Plus Harbour Pointe Lakefront Hotel Saint Ignace
Harbour Pointe Hotel

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