My companion made us a two-night reservation at American Best Value Inn in St. Ignace, Michigan on weekend. I was frustrated with a TV remote didn't work closed caption on TV when we arrived room at night. I had to wait until next day, it was replaced. We gave housekeeper good tips for two days. After we checked out, I left my memory foam pillow in a room. It was only one that support osteoarthritis in neck and pain-tension relief. None of any pillows worked out for my neck for many years. I must carry it with me when I traveled. I immediately called night front desk clerk when I arrived home. A clerk said they found it from my room. And next day, they will mail it to me via USPS with Collect on Delivery (COD) for shipping and delivery charge. I told her thank God for it and it was very important to me. I thanked her for taking care of it. After one week, I didn’t receive it yet. I called day front desk clerk named Cindy and asked about it. She said they never find my pillow. I told her that night clerk told me they found it and will ship it out to me. She said she will check with housekeepers and night clerk then she’ll give me a call when they’ll find it. I was so angry with them for lying to me. Why should they steal and use my precious pillow? The staff and housekeepers were not honest with customers. I will never go to American Best Value Inn. I advise you do not stay there.
- Official Description (provided by the hotel):
- Welcome to America's Best Value Inn of St. Ignace, offering spacious and comfortable hotel rooms at very affordable rates. All rooms have queen or king size beds, refrigerators, coffee makers, irons, hair dryers, and cable TV. Some rooms also have whirlpool spas. A full kitchen suite is also available and guests must call direct to reserve. Guests can enjoy a free breakfast bar, high speed wireless Internet, as well as other amenities such as indoor pool, whirlpool spa, sundeck, and coin laundry. Close to shopping, local attractions, and restaurants, with complimentary shuttles to nearby Mackinac Island ferry docks and Kewadin Shores Casino. In addition to the casino and ferry dock shuttle services, we also offer ferry discounts, and the popular Mackinaw Money Bag. Inquire at check in. ... more less
- Reservation Options:
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