Definitely disappointed in our stay here this year. Where do I start, fourth year coming here on thanksgiving weekend so wife and daughter can shop while I hunt. Normally an outstanding hotel, this year not so much. First day we checked in went to room unpacked wanted to sit down and watch the tv, but no remote in room, after getting a remote from front desk went to sit down in easy chair in room and chair broken felt like I was sitting on the floor, called the front desk they did replace chair. Next day after my wife took a shower, she went to use the hair dryer and it started smoking so bad had to leave room and filled hallway with burned electric smell. That's not the end yet, went to use hot tub and hard to believe in Michigan in November but there were ants in pool area TONS of them. Ok not the end yet , went to play pool and pool table looks horrible spilled drink stains all over the felt, sticks were horrible as well. Last but not least we are elite members with Marriott and one of our requests in profile for making reservations is foam pillows and extra of them, needless to say we did not have them and then pillows were awful in the room. Other than that good location for the black Friday shopping for my family and for me to go hunting.
- Official Description (provided by the hotel):
- The Residence Inn by Marriott Saginaw offers a superior combination of comfort and convenience, with the exceptional service travelers expect. Our all-suite hotel in Saginaw, Michigan also provides a winning location for business and leisure travelers, near Saginaw Valley State University, Fashion Square Mall and Dow Event Center. ... more less
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- Also Known As:
- Residence Inn Saginaw
- Saginaw Residence Inn