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“A newly furnish and friendly hotel”

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Hampton Inn & Suites Saginaw
Ranked #1 of 23 Hotels in Saginaw
Certificate of Excellence
Reviewed February 23, 2013 via mobile

I stayed this hotel for 3 weeks during a recent business trip. The hotel is quite new hence everything is good. The room is spacious, the furniture is new and overall it is clean. The staff are very friedly, helpful and always with a smiling face. There are plenty of restaurant and supermarket nearby, so it is easy for us to get food after a long day work.

The gym room is small but is sufficient for basic exercise. Don't expect much on the pool as it is really small. The hotel also have free laundry and provide detergent. It save us bucks for laundry cost during our stay.

Overall no major complaint. Everything is good - wifi, staff, room, cleanliness, comfortable and etc. I enjoyed my stay and considering the price I pay, it is really worth it. I will definitely stay this hotel again if I am visiting Saginaw again.


  • Stayed: January 2013
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Thank Jubi_ltc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirOfSalesCallie, Director of Sales at Hampton Inn & Suites Saginaw, responded to this reviewResponded February 25, 2013

Dear Jubi_ltc,

Thank you for choosing the Hampton Inn & Suites while you were in Saginaw for three weeks! We really enjoyed having you with us during your business trip to the area.

We really try to make our guests feel as if this is their "home away from home" as many of our guests can be with us for extended periods of time, small things like free laundry and laundry detergent are just a thank you for choosing our hotel! We call this "Hamptonality!"

Should your travels bring you back to Saginaw, we really hope to see you at the Hampton Inn & Suites! If I can be of additional assistance, please feel free to contact me directly at callie.cain@hilton.com or 989-797-2220.

Warmest Regards,

Callie Cain
Director of Sales

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474 - 480 of 516 reviews

Reviewed February 19, 2013

Went back to this hotel again and had a great stay. I did not get a suite this time but instead got a standard King room, which was very spacious and almost as good as a suite.

This time, however, we were closer to the middle of the floor and the walls were pretty thin as I could hear conversations in the room next to me along with sounds from the hallway and street. There were a lot of families and kids around that weekend, but nothing was out of control or prevented me from sleeping. Breakfast selection seems to have improved.

Service, as always, was top notch. Hotel seems to have worked out the minor kinks from my last stay.

Room Tip: Rooms at the ends of the hallway and facing east are much quieter. If two beds are not needed, King...
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  • Stayed: February 2013, traveled with family
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Thank BB_Traveller514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirOfSalesCallie, Director of Sales at Hampton Inn & Suites Saginaw, responded to this reviewResponded February 25, 2013

Dear BB_Traveller514,

Thank you for your feedback on your recent stay with us. We apologize that you experienced any noise in your guest room, we work very hard to ensure that our guests have a very pleasant stay while they are with us.

We are pleased however that you saw improvement in our breakfast, we are always trying to think of ways to make it better for our guests.

We would love to have you stay with us again should your travels bring you back to Saginaw, please do not hesitate to reach out to me at callie.cain@hilton.com or 989-797-2220.

Warmest Regards,

Callie Cain
Director of Sales

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Reviewed January 30, 2013

This Hampton inn is more upscale than others I have stayed at and they're all very nice! Very large and charming lobby area to get breakfast or just lounge. Workout equipment is standard Hilton fare. Nice new Precor cardio machines each w own cardio theater aka tv. Pool smallish but nice whirlpool and patio furniture if you want to be warm and hang out there. Rooms are really techno savvy lots of outlets high speed Internet flat screen tv. Suites are really great w big desk and kitchenette sofa and ottoman. pictures don't do hotel justice really well done. Get the best room you can afford but views are not worthwhile from any room.

Room Tip: Suites are awesome! If you can afford it you'll get tons of space kitchenette and huge desk.
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  • Stayed: January 2013, traveled on business
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Thank PatienceWonderful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirOfSalesCallie, Director of Sales at Hampton Inn & Suites Saginaw, responded to this reviewResponded February 25, 2013

Dear PatienceWonderful,

Thank you for your feedback regarding your recent stay at the Hampton Inn & Suites Saginaw. We are so pleased that you enjoyed our guest rooms, especially our suites, they really are fantastic! The extra space you gain in the suite and the addition of the wet bar containing a microwave and refrigerator does make it worth it to upgrade to a suite if you are able!

We are glad that you were able to utilize the fitness center with all of our Precor machines with their individual televisions and we love to hear feedback regarding the extra outlets in the guest rooms making them technology friendly!

Should you return to Saginaw, we hope you choose the Hampton Inn & Suites Saginaw, if there is anything I can assist you with, please feel free to reach out to me at callie.cain@hilton.com or 989-797-2220.

Warmest Regards,

Callie Cain
Director of Sales

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Reviewed January 24, 2013

Beautiful facilities. Professional, attentive staff. Our room was immaculate and had plenty of towels. The swimming pool was crystal clear. The breakfast was delicious! Everything was hot and fresh. Very reasonably priced. We can't wait to go back!

Room Tip: Hot tub rooms are very romantic!
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  • Stayed: January 2013, traveled as a couple
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1  Thank Craig R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirOfSalesCallie, Director of Sales at Hampton Inn & Suites Saginaw, responded to this reviewResponded February 25, 2013

Dear Craig R,

Thank you for the Five Star Review! We are pleased to hear that you enjoyed your stay with us at the Hampton Inn & Suites Saginaw. It sounds as if you were able to enjoy some of our amenities including our 30 + item free hot breakfast and our heated indoor swimming pool.

We would love to have you stay with us again! Should you need anything additional, please feel free to reach out to me directly at 989-797-2220 or callie.cain@hilton.com.

Warmest Regards,

Callie Cain
Director of Sales

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Reviewed November 25, 2012

We were heading to the outlets at Birch Run and decided to stay at the Hampton Inn in Saginaw because of all the favourable reviews on Trip Advisor. It was a very good decision overall and worth the extra driving distance. On the plus side... front desk staff were exceptionally friendly, hotel was quiet and very clean, room was spacious and tastefully furnished, and (as expected at a Hampton) beds were really comfortable. The one drawback we experienced was the breakfast... scrambled eggs were dry, crumbly and barely warm, French toast strips were rubbery and cold, and some items (e.g. yogurt) needed to be replenished. There were only a few people in the breakfast area at the time, so I suspect the "hot" food had been sitting there too long. Better attentiveness by the attendant could have resolved these shortcomings. The hotel is located in a major retail area, with a great selection of restaurants nearby (some within easy walking distance), and is easily accessible from I-675. On the whole, I would highly recommended this location to anyone going to Birch Run or Frankenmuth.

  • Stayed: November 2012, traveled with friends
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Thank CanadianSunset_49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirOfSalesCallie, Director of Sales at Hampton Inn & Suites Saginaw, responded to this reviewResponded February 1, 2013

Dear CanadianSunset_49:

Thank you for your feedback regarding your stay with us. We appreciate that you are willing to stay a little further from your destination so that you can stay at the Hampton Inn & Suites Saginaw.

We also thank you for your feedback regarding breakfast and we apologize that you didn't get the quality of breakfast that is more typical of what we serve on a daily basis. This doesn't meet our own hotel standard for how our breakfast is served.

We would love to invite you back to the Hampton Inn & Suites Saginaw for your next trip to the area. If there is anything additional I can assist you with, please feel to reach out to me directly at callie.cain@hilton.com or 989-797-2220.

Warmest Regards,

Callie Cain
Director of Sales

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Reviewed November 16, 2012

Never used to stay in Saginaw, just pasted thru. But have been here 3 times in the last 6 months. I was late travelling south to Detroit and decided to stop over here. The location only a year old, and safe on the north side of town just off of I-675. There is lots of shopping, with all the big box and the main city mall right next door. It is only about 20min. to Frankenmuth, and about 30min to Birch Run.
The hotel is very clean, and the staff are very accomidating. The pool and workout room is very clean, but a little short on towels at the pool. The rooms are a good size but no fridge. If you can spring for a suite, which we did once, it is really big, with one or two beds, and kitchenette. The beds are comfy for a good nights sleep and the area is NOT noisy. There are lots of restaurants near by too, like the Outback, Logans, TGIFridays, and some local favourites too, just ask at the desk. One drawback that I found each time was the included breakfasts seem to get overwhelmed and a couple of mornings just went out as there were hords of people and no food then. They really need to improve on that, although we seem to usually come down when everyone else is too; earlier in the morning would be better.
I love now stopping here for a weekend shopping excursion, with better accomodations than Birch Run and with better prices. Would highly recommend this location to anyone.

  • Stayed: September 2012, traveled with family
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Thank Northerntraveller10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirOfSalesCallie, Director of Sales at Hampton Inn & Suites Saginaw, responded to this reviewResponded February 1, 2013

Dear Northerntraveler10:

Thank you for your feedback regarding your stays with us at the Hampton Inn & Suites Saginaw. We area pleased that you have enjoyed our hotel enough to return three times in the last six months!

We are sorry to hear that we seem to have been overwhelmed at breakfast during your stays, thank you for letting us know that is what you have experienced.

We look forward to your next stay. If there is anything we can assist you with, please feel free to reach out to me at callie.cain@hilton.com or 989-797-9990.

Warmest Regards,

Callie Cain
Director of Sales

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Reviewed November 12, 2012 via mobile

We were traveling with a 5 year old and it was amazing! The staff was so friendly and helpful and always smiling! The hotel was so quiet and clean which is not what i would expect for a weekend stay. The location was phenomenal as well. We will definitely be back again!!!

  • Stayed: November 2012
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Thank LilsMama07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirOfSalesCallie, Director of Sales at Hampton Inn & Suites Saginaw, responded to this reviewResponded November 16, 2012

Dear LilsMama07:

We are so pleased to hear that you enjoyed your time with us while visiting Saginaw.

Our staff works hard to ensure all of our guests experience what we like to call "Hamptonality"! Wonderful reviews like yours is the payoff for our team.

The Hampton Inn & Suites really does have a great location, with being the closest hotel to the Fashion Square Mall, having two restaurants right in our parking lot, plus a Starbucks and many other restaurants and shopping locations within walking distance makes us an easy choice for those coming to shop, for business or just to relax!

We hope to see you back in Saginaw again soon!

If I can be of any more assistance, please feel free to reach out to me at callie.cain@hilton.com or 989-797-2220.

Warmest Regards,

Callie Cain
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Saginaw

Address: 2695 Tittabawassee Rd, Saginaw, MI 48604-9432
Phone Number:
Location: United States > Michigan > Saginaw
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 23 Hotels in Saginaw
Price Range: $102 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Saginaw 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
Our Brand New Hampton Inn & Suites opened in September, 2011 and has 96 beautifully appointed guest rooms. As a guest you will enjoy our Free Buffet Breakfast, complimentary high speed internet throughout the hotel, our indoor pool, whirlpool and state-of-the art fitness center. Each guest room has a 37-inch flat panel television with HD channels. All of our Suites and our King Study Bedrooms have refrigerators in them. You are able to enjoy our clean and fresh Hampton bed in every guest room. The Hampton Inn & Suites is located in the heart of the retail district in Saginaw Township, we are surrounded by many retail stores and restaurants, including being within walking distance of Fashion Square Mall. ... more   less 
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