My husband and I stayed here with our two infant girls while we were traveling through Michigan. Although the accomodations were lovely, we were very dissatisfied with the breakfast; If you're going to try to market yourself as a Bed and Breakfast (and charge B&B price) you need to follow through; don't throw some boxed cereal on the table with a banana and claim it's a meal. Most unsatisfactory was the service. After checking out, I received a call from an employee there, claiming I wasn't charged for my room! I assured her I was. It had been a rather lengthy check out, and I had checked my card to make sure I wasn't double charged after the person checking me out swiped it several times, trying to figure out why her machine wasn't working. The person calling said that someone that stayed the same night as we had said her card was charged twice (not surprising if her check out was like mine...) and that must meant I wasn't charged at all. I laughed to myself as she continued to say, "I saw her receipt. And she was charged twice," as if she had just solved the case and I was caught red-handed trying to run out on my bill or something. I pulled up my bank statement and let her know that I was looking at it right now and, low and behold, there was the charge. The caller was flustered and kept saying, "Well, I saw the other woman's bill and it was definitely charged twice." I asked what that had to do with my bill? She couldn't figure out that there was no connection and finally blurted out, "I don't know. The owners told me to call and get your card number to charge the room again." I told her I would be happy to fax her my bill, which I did immediately. Without any apology, she said she'd call me back "if we have any more questions or need anything else from you." Needless to say, I kept an eye on my bank statements and never heard anything back from them. VERY unprofessional!!!
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