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“Average” 3 of 5 bubbles
Review of Holiday Inn Express Roseville

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Holiday Inn Express Roseville
Ranked #3 of 9 Hotels in Roseville
Yorkville, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Average”
3 of 5 bubbles Reviewed November 12, 2013

The very basics of a Hotel stay. Average - is all I can say. I was expecting more from a Holiday Inn Express Hotel & Suites. I had stayed at several before and this one fell short. The location was a little scary and I would not return with my children! It appears they share their breakfast with passing through local truckers who are not even staying here and with individuals from what appeared to be an old abandoned commercial building turned in to a apartment/motel across the parking lot. The weight/exercise room was a complete disappointment and every item in the room was broken in some way. There are a few other hotels in the area and I will be checking them out.

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank M D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith K, General Manager at Holiday Inn Express Roseville, responded to this review, November 21, 2013
Thank you for sharing your concerns; I apologize you felt uncomfortable staying with us. Our guests' safety is our top priority, and I assure you we closely monitor visitors to our property.
Our exercise equipment will be replaced very soon. Please contact me directly if you want to discuss your stay in further detail. We appreciate your comments and strive to become better everyday!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

80 reviews from our community

Traveler rating
    21
    23
    13
    13
    10
See reviews for
29
13
5
16
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Jackson, Michigan
Level Contributor
513 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 bubbles Reviewed November 5, 2013

Went to a workshop in St Clair Shores and this was recommended. Twelve of us stayed here. They weren't full so I asked for an upgrade and got it. Everything was nice and clean. THe place is either quite new or has been nicely remodeled. The bed was comfy and the towels were nice. Staff friendly. One of the best continental breakfasts I've ever had - I usually skip them even though they are free. We had eggs and sausage. The cinnamon rolls were great. There were other choices too. I would definitely stay again. Great location - ez off I94. The only issue some had was about charging the room when we checked in and wanting to pay cash at check out. We split our bill on the morning, on two credit cards, but they didn't really want to do it. Never have run into this issue before anywhere.

  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jackie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith K, General Manager at Holiday Inn Express Roseville, responded to this review, November 8, 2013
Jackie,

Thank you for your kind words. I apologize for the billing issues, it doesn't sound like that should have been a problem. I will work with the front desk on how to handle situations like that.

We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newark, Delaware
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 13, 2013

We stayed overnight visiting family. The staff were very friendly and helpful. Because we booked in after 10 there was a discount which we were not aware of but the front desk was so nice to add that discount for us. The room was big and clean. The only drawback was the shower curtain needed to be cleaned and the shelf in the shower was loose. The continental breakfast was a lot more than we expected, the usual muffins, cereal and pastries but also biscuits, gravy and scrambled eggs. We did not use the exercise room or pool. If we are in the area again we will stay here.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ang3343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith K, General Manager at Holiday Inn Express Roseville, responded to this review, November 1, 2013
Ang3343,

Thank you for the nice comments. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandusky, Ohio
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 20, 2013

We stayed one night for a business trip. The front desk staff was exceptionally friendly.
Rooms were newly renovated, spacious, clean. We had a microwave and refrigerator.

They offer a complimentary breakfast, pool and exercise room, which we did not use.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jodi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith K, General Manager at Holiday Inn Express Roseville, responded to this review, September 24, 2013
Jodi,

Thank you for the kind words and taking the time to review our property. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
1 review
5 of 5 bubbles Reviewed September 16, 2013

I stayed at the Holiday Inn Express for 1 night on business. Extremely well maintained, very clean, large room and large bathroom. Complimentary fridge and microwave, continental breakfast. Staff was very helpful and pleasant. Highly recommended.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mordy g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith K, General Manager at Holiday Inn Express Roseville, responded to this review, September 19, 2013
mordy g,

Thank yu for taking the time to review our hotel and the kind words. I am glad you enjoyed your stay and hope to see you again on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, Michigan
Level Contributor
535 reviews
179 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 bubbles Reviewed June 13, 2013

My wife and I were looking for a night away. This turned out to be close and cheap. We got a jacuzzi room which was clean. The place is newly remodeled, so had fresh look to it. I like the newer lay out of the breakfast area. Did not use the pool or exercise area. staff was friendly.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PhoenisSunDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole H, Front Office Manager at Holiday Inn Express Roseville, responded to this review, June 17, 2013
Thank you very much for your kind words. We're glad that you enjoyed your stay with us, and that you like the look of our newly-renovated property (we do, too!).
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Wayne, Indiana, United States
2 reviews
5 of 5 bubbles Reviewed June 12, 2013

We have stayed there several times and have always had great experiences. Last time we were by elevators and cleaning solution used on floor kicked up my allergy's. The pool is nice and the breakfast is very inviting. Will be staying here again in August. We were visiting family in the area and this was close to them.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith K, General Manager at Holiday Inn Express Roseville, responded to this review, June 14, 2013
Patricia,

We appreciate your kind words. I apologize for the cleaning solution, and will see if there is a better alternative. Thank you for your continued loyalty!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Roseville

Property: Holiday Inn Express Roseville
Address: 31900 Little Mack, Roseville, MI 48066
Phone Number:
Location: United States > Michigan > Roseville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Roseville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Roseville 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Holiday Inn Express Roseville is conveniently located near 2 major freeways and is minutes from General Motors, Tacom and Chrysler. We are also close to many restaurants and shops. Start your day off right with our Smart Start Breakfast. We offer a complimentary guest appreciation buffet Mon. thru Wed. We have many room types available to accomodate your needs. You will find that guest service is our main priority , so come and experience hospitality at it's best!! ... more   less 
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Also Known As:
Holiday Inn Express Roseville Hotel Roseville
Holiday Inn Roseville
Roseville Holiday Inn

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