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“Made us feel right at home”

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Microtel Inn & Suites by Wyndham Roseville/Detroit Area
Ranked #8 of 9 Hotels in Roseville
Reviewed October 18, 2012

we came in to town for a few days and wanted to be close to family and wanted a pool for the kids to swim in so we choose Microtel for the price and the pool. We arrived into town early and was exhausted from driving all night we called and asked if there was anyway to get our room early . They got us right in and we were fast asleep in the huge comfy beds. Everyone was real nice. If we had any questions or issues they were addressed immediately . Pool was a little cold but the kids still enjoyed it .
Would stay again in a heartbeat . We even added an extra night.
Great time for the kids and us
Thanks

  • Stayed: October 2012, traveled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank barnes7845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
275PaulJ275, General Manager at Microtel Inn & Suites by Wyndham Roseville/Detroit Area, responded to this reviewResponded December 2, 2012

Thank you for your feedback and wonderful remarks regarding our Hotel. I have passed your comments on to our staff. We look forward to welcoming you back again soon.

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425 - 431 of 464 reviews

Reviewed October 11, 2012

Good experience every time my family and I visit microtel close to home but still a llkmini vacation

Stayed: October 2012, traveled with family
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank GLORIA W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
275PaulJ275, General Manager at Microtel Inn & Suites by Wyndham Roseville/Detroit Area, responded to this reviewResponded December 2, 2012

It is with tremendous joy that I read your most gracious remarks regarding our Hotel and that it feels like your home away from home. I have passed these comments on to our staff. We look forward to hosting you again.

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Reviewed October 5, 2012

Our four days were very comfortable, good beds, great towels, the only disappointment is there was no refridgerator in the room.. Hopefully you can get one in every room soon.

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Carla,R C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
275PaulJ275, General Manager at Microtel Inn & Suites by Wyndham Roseville/Detroit Area, responded to this reviewResponded December 2, 2012

Thank you for your wonderful remarks, which I have shared with our staff. We were thrilled to hear that you enjoyed your stay here with us. You will be happy to know that as a result of guest feedback like yours, we have implemented the following changes, we have added refrigerators to rooms that were in need of them.

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Reviewed October 3, 2012

over all the stay was comfortable the quality of the continential breakfast was terrible. I loved the bathroom and the structure of the bedroom.

  • Stayed: September 2012, traveled with friends
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank RENAYE M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
275PaulJ275, General Manager at Microtel Inn & Suites by Wyndham Roseville/Detroit Area, responded to this reviewResponded December 2, 2012

Thank you for your feedback. We take all feedback seriously and improve area's of the Hotel due to this feedback. I have looked into the continental breakfast selection and have addressed this area. We hope to welcome you back again soon.

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Reviewed October 1, 2012

Hotel room was Ok could have used a small refrigerator.Continental breakfeast was terrible. Had to go to I- Hop in the morning.rather stay next door at Baymont.

  • Stayed: September 2012, traveled with friends
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
275PaulJ275, General Manager at Microtel Inn & Suites by Wyndham Roseville/Detroit Area, responded to this reviewResponded December 2, 2012

Thank you for staying with us and for your feedback. We take all of our comments seriously and I have addressed your your comments and have put things in place to correct those issues you mentioned. We hope to welcome you back again in the future.

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Reviewed September 26, 2012

Checked in easily. Went to room and noticed stale cigarette smell despite being a non-smoking hotel. Cigarette burns on curtains and furniture, bugs crawling on bathroom ceiling, carpet stains and the smell all caused me to check out within minutes of seeing the room.

  • Stayed: September 2012, traveled with friends
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Thank charles847
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
275PaulJ275, General Manager at Microtel Inn & Suites by Wyndham Roseville/Detroit Area, responded to this reviewResponded December 2, 2012

We take all of our feedback we receive seriously, thank you for your positive comments about our staff and we sincerely regret that we did not meet your expectations. We hope to welcome you back in the future.

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Reviewed September 25, 2012

We are experienced senior citizen travelers. We decided to check out some investment property deals in Michigan. We had reservations. When we arrived at Microtel there were multiple police cars in the front. The desk clerk was friendly, and explained police had been called to remove people from the property who didn't belong. Then the manager popped up and rudely said that if we made too much noise or brought under-age minors to our room we would be thrown out and our credit card would still be charged. It was so odd....they knew we were from out of state, and obviously old. Apparently this hotel manager thinks that everyone who rents a Microtel room for a weekend is going to use it for drugs, parties, alcohol and prostitution. We just wanted a convenient place to stay near some of the property we were interested in.

We were propositioned by drunken drugged up prostitutes while trying to unload our car. The elevator floor always had puddles of water...we found out later was from people using the pool and not taking towels with them. The room's daybed and chair padding was stained. There was no room for our laptop on the tiny surface they intended to be a desktop due to all the space being taken by the T.V., coffee pot, and ice canister and cups. The pillow cases on two of the pillows were either stained or dirty. The carpet appeared to have been vacuumed, but felt oily and filthy, and there was a layer of dust all the way around the room and furniture where the vacuum has missed for several years.

The beds themselves were clean and comfortable. The room was poorly designed. The television didn't work...then we realized it wasn't plugged in....because it had been bolted down too far away from the intended plug outlet...the one closest to it were taken by the microwave and the mini-refrigerator. We unplugged the microwave to watch T.V. The vanity ledge in the bathroom extends over the toilet tank, the lid clears, but the seat doesn't..so guys have to sit to urinate or stand to the side of the toilet and hold the seat up with their knee. If you don't close the toilet lid, odds are your razor or toothbrush will end up falling off the tiny vanity ledge into the toilet. The toilet paper was mounted across the room from the toilet, you either had to remove the roll and bring it next to you or have long arms. They did provide plenty of towels, but there was no place to hang them when you used them without wetting down the others.

  • Stayed: September 2012, traveled on business
    • Value
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank CLAndCo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
275PaulJ275, General Manager at Microtel Inn & Suites by Wyndham Roseville/Detroit Area, responded to this reviewResponded December 2, 2012

We take all feedback seriously, and seriously regret that we did not live up to your expectations. We have looked into everything you mentioned and will assure that these things have been taken care of. Hopefully we will welcome you back again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Roseville/Detroit Area

Address: 20313 E 13 Mile Rd, Roseville, MI 48066-4575
Phone Number:
Location: United States > Michigan > Roseville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 9 Hotels in Roseville
Price Range: $57 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Roseville/Detroit Area 2*
Number of rooms: 98
Official Description (provided by the hotel):
Newly remodeled hotel located in the heart of the city. 98 Guest rooms, fabulous indoor pool, complimentary breakfast, exercise room, all double rooms have queen size beds, pay-per-view movies, Nintendo in rooms, meeting rooms, pet friendly, business center, surrounded by restaurants and malls, 1 mile from the lake, 30 minutes from metro airport. ... more   less 
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Also Known As:
Microtel Hotel Roseville
Microtel Roseville
Roseville Microtel

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