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“Under renovation - by accident” 1 of 5 bubbles
Review of Courtyard Detroit Metro Airport Romulus

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Courtyard Detroit Metro Airport Romulus
Ranked #10 of 26 Hotels in Romulus
Kansas City
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Under renovation - by accident”
1 of 5 bubbles Reviewed July 23, 2013

Wow. I checked in last night to this Marriott only to be unpleasantly surprise the room was torn apart with air conditioning pieces all over. Obviously maintenance failed to black out that room. I would have stayed in this worn out old Marriott, but honestly, the entire floor was musty. I called SPG and booked at the Sheraton down the street. Wow, what an upgrade! The beds were awesome. The concierge lounge was open 24/7. I'm looking forward to more Starwood stays. In fact, I'm doing the SPG Platinum challenge in the next few months.

  • Stayed July 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank mwh1KansasCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdshe118, General Manager at Courtyard Detroit Metro Airport Romulus, responded to this review, November 27, 2013
I am very sorry that you were checked into a room that was having maintenance issues corrected. I have spoken with the staff to ensure we follow procedures on making sure rooms are put out of order when work is being conducted, so that other guests are not inconvenienced in this way again. All mattresses were replaced in 2013 during a rooms renovation and we have heard great things from our guests on how they feel. Thank you for taking the time to post these comments and we hope you will give us another chance to show you the guest service that we know we can deliver.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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230 reviews from our community

Traveler rating
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    100
    41
    4
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Detroit, Michigan, United States
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 22, 2013

Great hotel, friendly staff, newly renovated lobby and rooms with very comfortable beds and pillows, great tv size. Only things I disliked was they took away the jacuzzi , slow wifi, pool hours should be until 12 for airline passengers, and outdated bathroom. But I definitely will stay again

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gibron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatham, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed July 17, 2013

This was a very clean hotel with very comfortable beds!!! Staff is very friendly, helpful and accomodating. We were flying out of Detroit and this was an ideal location. Park and fly was right across the street. At the restaurant they prepared one of the best french toast I had ever tasted. Was a great way to start our day. Boarding passes can be done in the lobby. Only complaint was that the pool was very cold and the hot tub not working during our visit :( Would recommend and stay again ourselves.

  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grantham, United Kingdom
Level Contributor
103 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed July 16, 2013

This is an airport hotel, meaning close to the airport (about 5 minutes) but some way out of Detroit, and as such it delivers what it promises.

The rooms are clean and spacious with most having a balcony for those who smoke.The beds are a delight to sleep on.

There is a shop of sorts in reception which sells basic supplies and there is a basic restaurant where breakfast and dinner is served. The food supplied is well prepared but don't expect fine dining.

Free wifi is available and there is a free airport shuttle, but you may have to telephone them for a pickup. The shuttle will also ferry you to local restaurants, but again don't expect too much.

There is seating outside in a pleasant garden area.There is also an indoor pool.

The staff are perhaps it's greatest attribute, typical american service, they can't do too much for you.

All in all, a good hotel.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CISSPUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 15, 2013

Loved the modern facilities and comfy bed. Room was very clean and they brought a hot breakfast to your table. They have about six ESPNs for for some reason. I signed up for the pay wi-fi before I saw the free one. They provide a filling breakfast, but there is a Bob Evans nearby. We spent the day in Detroit which was maybe 15 minutes away.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chimille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summit, New Jersey
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 22, 2013

I stayed here last month for a night before an early flight out of DTW. It was everything you can ask for in an airport hotel. It was clean, close to the airport, and the staff was friendly. I recommend this hotel to anyone who is looking for a hotel with swift access to the airport.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tewey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san juan capistrano
Level Contributor
236 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 bubbles Reviewed June 20, 2013

Airport hotels are either ok or less than ok and pricey. This hotel is an exception. On a recent trip through Michigan we stayed here on the night of our arrival. We were surprised by the clean appearance throughout. The lobby, hallways, elevator were vey clean. Our room was clean,neat and had a fresh appearance. The attached balcony could use a chair or two. The bed was clean and comfortable with crisp sheets and pillowcases. The bathroom is standard, but very clean with decent towels. The Bistro within had limited hours and was crowded so seati g was difficult. Many restaurants nearby if you drive a few miles. Also a Bob Evans almost next door. Food the ok, not great.
We liked the hotel so much we made a reservation for our return before flying out of Michigan. A different room was equally presentable. We stayed at several Marriott properties during this trip and this was one of the better ones. The staff from the front desk to the housekeeping were courteous and efficient. Highly commendable.

Stayed June 2013, traveled on business
Helpful?
Thank drishi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Detroit Metro Airport Romulus

Property: Courtyard Detroit Metro Airport Romulus
Address: 30653 Flynn Dr, Romulus, MI 48174-2239
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Romulus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Detroit Metro Airport Romulus 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriott Detroit Metro Airport Romulus Hotel Romulus
Courtyard Romulus
Romulus Courtyard
Romulus Marriott

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